176 to 200 of 950 ITIL Jobs

with Active Directory and Microsoft Office365 user administration Experience using ITSM ticket management software (ideally ServiceNow) General IT & Windows troubleshooting experience helpful Exposed to ITIL processes and best practices. Strong attention to detail with Knowledge of administrative and clerical procedures Excellent communication skills, both written and verbal The ability to more »

knowledge of IT infrastructure systems (Windows, VMware, SQL, Exchange, Azure, O365). Specialist knowledge of Firewall (Cisco), IDS, and log monitoring software. Understanding of ITIL practices, ISO 27001 standards. (Preferred) Knowledge of EDR software, privileged access management, penetration and vulnerability tools, Change Auditor, ServiceNow. Ability to understand business processes and more »

experience and customer service • Extensive experience of managing and maintaining SLA’s and KPI’s • Knowledge and understanding of best practice frameworks (such as ITIL,) for the delivery of IT services more »

analysis and reporting software. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Leadership experience. Knowledge of Microsoft Products, Active Directory, ITIL, and project management. Willingness to travel to various office locations. Key Competencies Customer understanding Effective communication and influence Performance management and improvement Planning and organization more »

particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Development experience in another language i.e. C++, Java, .NET. Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Interpersonal skills: Strong troubleshooting and problem-solving skills. Excellent communication and customer more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »

server, storage, back-up & recovery, SAAS, PAAS, IAAS and security services Experience and knowledge of cloud infrastructure services including tooling and security Understanding of ITIL practices Ability to think logically and demonstrate strong analytical and problem-solving skills Experience implementing packages and working with vendors Cloud Server, Storage & backup and more »

the organization’s efficiency and productivity. Documentation: Develop and maintain system documentation and perform disaster recovery planning. Requirements Essential Accustomed to working in an ITIL compliant service delivery environment Experience with the following: Microsoft Azure EntraID On Premise Windows Server & Active Directory Administration Linux Administration Citrix Desktop Virtualisation VMWare Virtual more »

IT Service Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and more »

Strong analytical, problem-solving, and troubleshooting skills Required certifications: ServiceNow Certified System Administrator, ITSM Professional Suite, Certified Implementation Specialist, and CSM Professional Certification Desirable: ITIL certification, CIS-HAM, CIS-CSM, and Application Developer Core Skills Micro-Certification Suite At boxxe we believe that business should be about more than just more »

delivering IT data centre enterprise services to SLA’s Practical working experience of Microsoft cloud technologies, including Azure and Microsoft 365 services Understanding of ITIL best practice framework Operational administrative and support experience managing on prem data centres and cloud deployments of Windows Server, Hyper-V, DNS/DHCP, Active more »

M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »

members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »

tools, Microsoft Office and Outlook Experience on peripheral devices support (printers, scanners etc) Awareness & understanding of Microsoft Active Directory (AD) & Group Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience more »

and business operations.Familiarity with delivery tools such as Atlassian - Jira, Confluence, MSProject.Recognized delivery certifications (Certified Agile, Scrum Master, SAFe Agile, PMP, Prince2 Practitioner, MSP, ITIL).Preferred Qualifications:Experience with the GDS Service Manual and cybersecurity technology stacks.Knowledge of common digital delivery technologies (AWS, Azure, Google Cloud, Oracle, SAP).Understanding of more »

and business operations.Familiarity with delivery tools such as Atlassian - Jira, Confluence, MSProject.Recognized delivery certifications (Certified Agile, Scrum Master, SAFe Agile, PMP, Prince2 Practitioner, MSP, ITIL).Preferred Qualifications:Experience with the GDS Service Manual and cybersecurity technology stacks.Knowledge of common digital delivery technologies (AWS, Azure, Google Cloud, Oracle, SAP).Understanding of more »

and business operations.Familiarity with delivery tools such as Atlassian - Jira, Confluence, MSProject.Recognized delivery certifications (Certified Agile, Scrum Master, SAFe Agile, PMP, Prince2 Practitioner, MSP, ITIL).Preferred Qualifications:Experience with the GDS Service Manual and cybersecurity technology stacks.Knowledge of common digital delivery technologies (AWS, Azure, Google Cloud, Oracle, SAP).Understanding of more »

tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »

of data management and governance standards, such as DAMA-DMBOK, CMMI and DCAM is an asset. Industry-recognized designations/certifications, including PMP, TOGAF, ITIL, Cloud (e.g. Azure, AWS) Architectural/feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft Azure more »

day-to-day operations. MAIN RESPONSIBILITIES IT Service Desk Management: Oversee daily IT Service Desk operations to ensure timely issue resolution. Implement and maintain ITIL processes for enhanced service delivery and support. Monitor performance metrics and produce reports to track and improve service levels. Lead, mentor, and develop the service more »

and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations for the UK and European countries. Certifications in ITIL, Cisco, Microsoft, or similar credentials Superior analytical and problem-solving capabilities. Excellent organizational and leadership skills, with the ability to manage teams and stakeholders for more »

ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs · Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »

operation and problem solving skills, you’ll be capable of analysing, interrogating and evaluating data, and managing incidents and other problems. With Agile and ITIL Foundation level qualifications or relevant experience, you should have Microsoft role-based certification and practitioner level knowledge and experience of the products and tools you more »

Well-organised and self-starter with good time management Desirable Experience with firewalls or switches Experience of working in an enterprise environment Understanding of ITIL framework Knowledge of cloud technologies (AWS, GCP, Azure, etc) Scripting experience (bash, Python, PowerShell) Knowledge of Virtual Machine Management (VMWare, KVM etc.) THE COMPANY. Foundry more »

in a rapidly growing complex business environment with developing maturity of processes. Technical Knowledge: demonstrable understanding of technology governance and improvement frameworks (e.g., COBIT, ITIL), methodologies (e.g., Lean, Six Sigma), and risk management standards (e.g., ISO27001). Analytical and Problem-Solving Skills: Excellent analytical abilities with problem-solving and decision more »