ITIL Certification Jobs in the UK

1 to 25 of 89 ITIL Certification Jobs in the UK

Service Delivery Manager

Oxford, Oxfordshire, South East, United Kingdom
Ad Warrior
Qualifications 8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking for hands on experience. Project management skills, with an excellent knowledge of IT systems and infrastructure. Benefits Casual dress Flexible more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT/IS Administrator

Omagh, County Tyrone, Northern Ireland, United Kingdom
Ad Warrior
processing equipment Knowledge in Innova Production System/Microsoft Dynamics/ILeader Experience of working in a team and understanding of Food Industry & QC. ITIL Qualified Experience of IT Helpdesk software To Apply If you feel you are a suitable candidate and would like to work for this reputable more »
Employment Type: Permanent
Posted:

SharePoint Developer

City of London, London, United Kingdom
Hybrid / WFH Options
Networking People (UK) Limited
of 3 years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level more »
Employment Type: Contract
Rate: £550 - £580 per day + Deemed Inside IR35 determination
Posted:

Software Licence Management Lead

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Pertemps Thames Water
a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience more »
Employment Type: Permanent
Salary: £65,000
Posted:

Service Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Mosaic Island Ltd
detail across people, processes and technology (tooling) Support both the definition and establishment/delivery of service management and lifecycle processes (across the full ITIL scope of service definition, transition, operations and management). Including integrations with other functions and processes such as demand, project/devops processes and … other teams. Service management tooling options and analysis Key Supplier Experience: You should have experience across the full ITIL service lifecycle, specifically having architected/designed processes for service design, service transition, service operations and management/strategy. Agile working, specifically integrating with service management processes ITIL certification more »
Employment Type: Contract, Work From Home
Posted:

EUC Lead (Deskside Support)

London, United Kingdom
Zensar Technologies
communicate with and influence others up to a senior level. Technical Skills & Qualifications Required Qualifications Essential: 8+ years of experience in End User Services ITIL Qualified Microsoft Windows related qualifications Knowledge/Experience Essential: Expertise in ITIL processes and industry best practice in service request and fulfilment Expertise more »
Employment Type: Permanent
Salary: £60,000
Posted:

Senior Application Support - Capital Markets

London, United Kingdom
Hybrid / WFH Options
Pioneer Search Ltd
Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the more »
Employment Type: Permanent
Salary: GBP 80,000 Annual
Posted:

Senior Systems Engineer - Inside IR35 - DOORS - Integration - Software Systems - Hybrid - 2 days WFH

Redhill, Surrey, United Kingdom
Hybrid / WFH Options
Tiger Resourcing Solutions Ltd
Experience in ticketing and automated fare collection, or similar applications involving large networks of unattended/passenger-operated devices Demonstrable knowledge of implementing the certification requirements of systems and devices in accordance to Payment Card Industry (PCI) standards Experience of requirements management, ideally using the DOORS product Tool driven … solid experience as a system engineer on complex integration projects Desirable: Master's Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification more »
Employment Type: Contract
Rate: GBP Daily
Posted:

Service Level Manager - SLA Specialist, ServiceNow

London, United Kingdom
Hybrid / WFH Options
Stott & May Professional Search Limited
vendors to drive performance improvements. Convert SLAs & OLAs into measurable formulas for accurate reporting. Oversee governance, reporting, and improvement initiatives across the ecosystem. Requirements: ITIL accreditation (minimum Practitioner level). ServiceNow experience Proficient in Defining SLAs and Reporting Proficiency in the understanding of configuring Service Level Management in Service more »
Employment Type: Contract
Rate: £400 - £405 per day
Posted:

Junior Infrastructure Project Manager

Milton Keynes, Buckinghamshire, South East
Nexus Jobs Limited
Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

Network Engineer- Milton Keynes and Remote

Milton Keynes, Buckinghamshire, South East
Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a more »
Employment Type: Permanent
Salary: £300 - £400
Posted:

Information Technology Service Delivery Manager

London Area, United Kingdom
The Associates Global
brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery … role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality … Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services more »
Posted:

Senior Service Desk Engineer

London, England, United Kingdom
Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITIL certification more »
Posted:

Service Desk Analyst

Warrington, England, United Kingdom
Tata Consultancy Services
not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT more »
Posted:

Head of Service Desk / Support EMEA

London Area, United Kingdom
Hybrid / WFH Options
IT Talent
global IT helpdesk strategies, preferably with 8-12 years of experience in a fast-paced global business environment including EMEA or Global multi site. ITIL certification is preferred. Exceptional interpersonal skills with a focus on expedited problem-solving and client experience. Proficiency in supporting Microsoft 365 tools in more »
Posted:

Service Desk Manager

Southampton, England, United Kingdom
Digital Waffle
abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITIL certification - Ideal. more »
Posted:

Relationship Manager

London Area, United Kingdom
Hybrid / WFH Options
AtlasEdge
quo. They will be a collaborative, team player who is committed to achieving the organisation’s goals. Qualifications: Degree qualification desirable but not essential ITIL qualifications desirable but not essential In Atlas Edge You will share your expertise with colleagues based across Europe including UK, the Netherlands, Germany, Spain more »
Posted:

Network Release Analyst

United Kingdom
Hybrid / WFH Options
Capita
service management contracts. Possess mature interpersonal skills and is successful at developing and managing relationships at all organizational levels, both internally and externally. Ideally ITIL qualification and experience of applying ITIL (IT Infrastructure Library framework) in the workplace. Ideally have industry recognized network qualification (Cisco CCNA/Comp more »
Posted:

Major Incident Manager (Spanish Speaking)

London Area, United Kingdom
Tata Consultancy Services
driving technical bridges. IT skills to understand and articulate infrastructure and application problems to stakeholders as appropriate. Excellent interpersonal, communication and organizational skills Certified ITIL (Foundation) V3/4 Should talk English and Spanish with good verbal and written skills Airline Domain knowledge or relevant industry experience Good Knowledge … a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. more »
Posted:

ITIL Service Management Analyst

West Midlands, England, United Kingdom
Morgan Hunt
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »
Posted:

Desktop Support Engineer

London Area, United Kingdom
Coforge
in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine … identify opportunities for process optimization and enhancement. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. ITIL Certified Proven experience as a deskside/end user computing or similar role, In-depth knowledge of O365, Operating system. Windows 11, Mac OS more »
Posted:

Sr. Manager, End User Platform Services

England, United Kingdom
CHEP
s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »
Posted:

IT Network Engineer

Scunthorpe, United Kingdom
Northern Lincolnshire and Goole NHS Foundation Trust
Qualifications Essential Level 5 qualification in recognized IM&T field or equivalent experience in a role Evidence of post qualifying and continuing professional development ITIL qualification-foundation Access to transport at all times to cover on-call and site visits as part of the role Desirable CCNA or equivalent … certification Experience Essential Relevant experience in an IT Infrastructure/Communications environment Experience of configuring a range of Cisco products in wired and wireless network environments Knowledge of Data Network topology/environments Practical knowledge of IP telephony Evidence of organisational and problem solving skills Desirable Experience of working more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Service Transition Manager

London, United Kingdom
Experis
delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Experience working as a Service Transition Manager … and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITIL Certification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured more »
Employment Type: Permanent
Posted:

Senior IT Hardware Technician

BH1, Bournemouth, Dorset, United Kingdom
Granite Consulting
support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional more »
Employment Type: Permanent
Salary: £37500 - £40000/annum
Posted:
ITIL Certification
10th Percentile
£29,440
25th Percentile
£38,125
Median
£51,500
75th Percentile
£66,250
90th Percentile
£87,500