8 Contract ITSM Jobs with Remote Work Options

Key areas of emphasis include: Applying Service Management Practices (ITIL V4/IT4IT) Managing Data Governance Implementing CSDM (Common Service Data Model) - ServiceNow Tailoring ITSM best practices to enhance value and address current business challenges Enhancing processes throughout the Critical Service value chain (including methodology identification, SLA, OLA, UPC, and more »

Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be more »

Included but not limited to: Service Management Practices (ITIL V4/IT4IT) Data Governance/Management. CSDM (Common Service Data Model) - ServiceNow. Adaptation of ITSM best practice focused on value and solving current business problems. Improvement of process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource more »

duties of the job Providing general administrative support within the department as necessary. You will be involved in the ongoing evolution of key IT Service Management practices through participation in regular meetings and proactive engagement with the wider team and organisation; with a constant focus on enhancing our service provision. more »

providing 1st and 2nd line technical support in a corporate environment. Solid Windows 10 &/or 11/Office 365 Confluence/Jira/ITSM tools Active Directory/Administration (Account set ups etc) Exchange Administration/Mail tracking Good knowledge of VPN/Citrix Troubleshooting PCs/Laptops/ more »

change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of … as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. more »

Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and more »

of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within IT service management environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine IT service management processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support client teams. more »