existing employees. Focus on enhancing ServiceManagement Practices (ITIL V4/IT4IT), Data Governance/Management, CSDM (Common Service Data Model), and more. Adapt ITSM best practices to solve current business problems and drive value. Improve processes across the Critical Service value chain. Implement a ServiceManagement Office. Collaborate closely … V4/IT4IT). Familiarity with Data Governance/Management principles. Experience with CSDM (Common Service Data Model), particularly within ServiceNow. Ability to adapt ITSM best practices to drive value and solve business problems. Strong negotiation skills with the ability to get good value out of contracts and suppliers. Exceptional more »
management software./The IT (Hardware) Asset Management contractor will support the management and performance of IT Asset Management, and subsequently ITServiceManagement (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs of the OCC. This position is responsible for supporting the population and … maintenance of the ServiceNow Software Hardware Management (HAM) Database. This person will provided services to the ITSM team, and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards. … This person will also collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations. EXPERIENCE REQUIRED: Experience with ServiceNow. Experience with HamPro, AssetTrack, dcTrack and other hardware management software. Experience interpreting licensing terms more »
process and controls including asset tagging and data cleansing. Responsibilities Support the management and performance of IT Asset Management, and subsequently ITServiceManagement (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs. Support the population and maintenance of the ServiceNow Software Hardware Management (HAM … Database. Provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards. Collaborate with the rest of the ServiceNow platform team, Configuration Management … team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations. more »
process and controls including asset tagging and data cleansing. Responsibilities Support the management and performance of IT Asset Management, and subsequently ITServiceManagement (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs. Support the population and maintenance of the ServiceNow Software Hardware Management (HAM … Database. Provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards. Collaborate with the rest of the ServiceNow platform team, Configuration Management … team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations. more »
Remote, Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within ITservicemanagement environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine ITservicemanagement processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support client teams. more »
position is responsible for supporting the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database. This person will provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and … ensure compliance with procedures and standards. This person will also collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations. Qualifications: Experience with ServiceNow. Experience with HamPro, AssetTrack, dcTrack and other hardware managementmore »
CSS. Understanding of operations processes and system administration= Understanding of network protocols and client-server communication Proficiency with configuration management tools Strong understanding of ITSM processes along with ITIL Ideally to be successful as ServiceNow Developer Proven experience as a key technical resource leading the development of integration solutions in … areas for CSM, ITSM, ITOM, ITAM etc. Identity Managementservice (SSO/LDAP) MID Server Set Up, connectivity check, ECC queue logs troubleshooting, MID selection algorithm. Service Mapping & Discovery integration (CMDB) Excellent Knowledge of integrating with internal and external applications and systems. Service Oriented architecture and web services integration (SOAP more »
Our client is looking to bring on a Cyber Security Incident Responder with NATO Secret Clearance, for a fully on-site 6-month contract based in Mons, Belgium. About the Role: As a Cyber Security Incident Responder you will: Deliver more »