1 to 25 of 28 Contract ITSM Jobs in England

to stakeholders Managing disposals and ensuring accurate asset lifecycle management To excel in this role, you'll need: Knowledge and experience of administering an ITSM (such as Service Now), particularly the Asset Management Database Experience in IT asset management lifecycle processes and procurement Proficient with Office 365 suite (including Excel more »

of Microsoft OS. Experience using system imaging and deployment toolsets. Good understanding of computer hardware components. Experience maintaining software/hardware assets within an ITSM system. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Proficiency in common desktop applications (Microsoft Office, Adobe, Chrome). Troubleshooting skills for more »

incidents, problems and events. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24/7 shift pattern, including accurate more »

holders will organise Laptop "clinics" for remote working staff to book appointments for mobile hardware replacements. You will manage a request queue on the ITSM toolset, for the fulfilment of new hardware orders placed by departments across the Trust. Working with wider teams within the IT Department you will ensure … and/or imaging PC devices through Microsoft Endpoint SCCM (Systems Centre Configuration Manager) similar WDS platform Desirable Experience of applying ITIL to IT Service Management working environment Experience of managing mobile devices through Microsoft InTune or similar MDM platform NHS Operational Experience Project Management Essential Able to demonstrate an more »

with expertise in configuring and customizing ServiceNow applications. Strong proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting languages (eg, Glide, Jelly). Experience with ITSM/Integration and CSM (Customer Service Management) modules. SC Cleared/Security Cleared. This position needs to be filled urgently. If you are interested, please more »

work on a contractual basis. The ideal candidate for the position must have the following qualifications: Previous experience as a ServiceNow Administrator. Familiarity with ITSM/Integration and ITOM modules. SC Cleared/Security Cleared. Strong problem-solving and communication skills. This position needs to be filled urgently. If you more »

Location: Remote Clearance: SC clearance required and NPPV3 * Level 3 Network support. * Network incident diagnostics/resolution * Network change implementation via requests made via ITSM * Integrate within the established team * Demonstrate a strong 'can do' attitude and willingness to progress * Support & training will be provided to ensure further development * Form more »

architect and design functions to support the continued growth of our secure managed services and cloud and security business. Manage the design of IT Service Management services, management framework including processes, service level agreements and service operations. Previous experience to produce a strategy creation and project plans. Proficiency in Information more »

day per week. The successful candidate will possess proven skills working with the following - IT/ICT buying IT Procurement IT Sourcing IT Service Management Contract variation Risk Management Stakeholder management relationship management Supplier Management CIPS level 4 Interested? Please apply below IT Procurement Analyst, IT Procurement Consultant,, ICT Buyer more »

Service (AiS), Incident, Change & Problem Management, system performance, and Continuous Improvement (CI). * Technology Guidance: Provide expert advice on technology choices, focusing on the ITSM Tool program, cost-effectiveness, and alignment with university objectives. * Continuous Service Improvement: Lead initiatives to boost the performance of support teams, improve first-time resolution more »

management processes Good exposure on Performance Analytics, Reporting and Dashboards development Good knowledge and experience working with ServiceNow Custom Applications Good knowledge of ServiceNow ITSM Modules like Incident, Problem, Change, Service Catalog,Service Portals would be a plus Hands-on exposure on ServiceNow integration with at least 3-4 3rd more »

. ServiceNow Certified Implementation Specialist certification preferred. Proven experience as a ServiceNow Developer, specifically in TSOM implementations. Strong knowledge of ServiceNow platform capabilities including ITSM and ITOM modules. Proficiency in JavaScript, XML, HTML, CSS, and REST/SOAP integrations. Experience with Agile development methodologies. Excellent problem-solving and analytical skills. more »

the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management to comprehend and effectively coordinate issue resolution. Identifying recurring issues or service risks. Managing scheduled tasks for clients. Taking responsibility more »

Management. Rate - £500 per day , outside IR35 1x a month into a London office Essential skills: - 5 years experience with ServiceNow - Asset Management experience - ITSM - Experience completing integration projects - Solid communication and collaboration skills. They are looking for someone who can get on boarded in June, so please applying if more »

critical multi-year programme of work. Focusing on the following areas: Service Management Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource and more »

role involves close collaboration with stakeholders to understand needs, streamline processes and drive automation initiatives. The ideal candidate possesses in-depth knowledge of IT service management and Agile methodologies and excellent analytical skills. The role plays a key part in enhancing operational efficiency, user experience, and overall productivity by designing more »

existing employees. Focus on enhancing Service Management Practices (ITIL V4/IT4IT), Data Governance/Management, CSDM (Common Service Data Model), and more. Adapt ITSM best practices to solve current business problems and drive value. Improve processes across the Critical Service value chain. Implement a Service Management Office. Collaborate closely … V4/IT4IT). Familiarity with Data Governance/Management principles. Experience with CSDM (Common Service Data Model), particularly within ServiceNow. Ability to adapt ITSM best practices to drive value and solve business problems. Strong negotiation skills with the ability to get good value out of contracts and suppliers. Exceptional more »

to maximise internal customer satisfaction Produce reports for IS operations and the CIO Schedule and chair service meetings with 3rd party suppliers Accountable for ITSM processes and that they are cohesive Oversight of internal and external service providers Liaise with all levels of support and assist in managerial and technical … requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large more »

of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within IT service management environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine IT service management processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support client teams. more »

in IT Support with Service Management or an end-user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management more »

basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira … 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes for JSM Transition. 5. Work with Change Management to assist in upgrading transition more »

looking for: - Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management more »

in each service lifecycle stage. * Identify and implement specific activities to improve IT service quality and improve the efficiency and effectiveness of the enabling ITSM processes. * Integration, review and validation of Continual Improvement Policy and Framework to deliver a consistent improvement experience. * Visibility and management of delivery components to identify … IT literacy. * Attention to detail and collaborative working. Skills and Experience: * Experience of working in a mature ITIL compliant environment. * Detailed understanding of IT Service Management, both within the development life cycle and in service delivery. * Service improvement planning strategies. * Good virtual team management experience. * Previous operational experience. * Working knowledge more »

of performing a service design role within an enterprise wide service management environment within Education or public sector or similar complex environment. Awareness of ITSM practices, and experience of enterprise service management practice Ability to employ service data models, and application within both IT and business services. Service user experience more »

MONTH INITIAL CONTRACT IR35 STATUS: INSIDE ITIL Expert (V3) or ITIL Managing Professional (V4) Qualified Service Manager required. * 5+ Years working within an IT Service Management environment * Ability to analyse problems and issues and develop practical solutions * Knowledge of SLAs/OLAs/Contracts and their relationships * Track record of more »