10 ITSM Jobs in the South West with Remote Work Options

candidate will possess proven skills working with the following - Transforming Service Management Service Management - ITIL V4/IT4IT Data Governance Data Management ServiceNow CSDM ITSM Prince 2/Agile Improvement - identification methodology, SLA, OLA, UPC, Stakeholder Management Governance frameworks Budget Management Leading & management of staff Innovation & continuous Improvement ITIL Qualified more »

Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard more »

Kubernetes. Knowledge of secure managed WLAN solutions like Aruba, Meraki, or similar. Expertise in database technologies such as MSSQL and MySQL. Proficiency with IT Service Management toolsets. Experience with security assurance products including device control, antivirus solutions, and MDM (Mobile Device Management) solutions. Offer Training Development plan Pension, Healthcare, Life more »

Integration with public cloud services (e.g. Azure, AWS, O365) Secure managed WLAN (e.g. Aruba, Meraki or similar). Database technologies (MSSQL, MySQL etc) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM etc) Offer Training Development plan Pension, Healthcare, Life assurance, Private medical Other great benefits How more »

/2019/2022) Active Directory tools (ADUC, Group Policy, AD Object Management) 2. Enterprise technology knowledge or understanding of one of the following: ITSM Tool exposure/usage for Incident Management and change management Intune and other MS365 platforms Patch management - MCM/SCCM, PatchMyPC preferred Anti-virus - Defender more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »

Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them to either yourself or other members of the team as appropriate and 2nd line support for all GRIDSERVE users on Mac … service delivery role supporting a Microsoft cloud environment knowledge of Microsoft’s Office suite, including Teams, SharePoint, OneDrive and Outlook Experience working in an ITSM ticketing system working with third party vendors, desirable of Intune or Kandji administration, desirable troubleshooting experience, desirable and experience of supporting Apple and Android phones more »

of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within IT service management environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine IT service management processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support client teams. more »

Incident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing more »