6 of 6 Contract Incident Response Jobs in the North of England

Role Title: Global Incident Manager Duration: 6 Months Location: Sheffield 3 days a week on site Umbrella only £ 650 - £700 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. … We are seeking an experienced and proactive Global Incident Manager to join our team in a shift-based role. This position is critical to ensuring the stability and resilience of services within a fast-paced financial services environment. The successful candidate will lead the end-to-end incident management process, leveraging deep expertise to minimize service disruption and … uphold regulatory and operational standards. Key Responsibilities: Incident Management Lead the incident management process across global operations, ensuring all incidents are logged, tracked, and resolved promptly. Apply deep knowledge of incident management frameworks within the financial services sector to reduce downtime and maintain service continuity. Backlog Management Support the resolution of the existing incident backlog, prioritizing More ❯

production alongside our DevOps team. Key Responsibilities: - Develop and maintain applications using Node.js, TypeScript, React, and AWS. - Collaborate with team members to deliver high-quality, maintainable solutions. - Participate in incident response and problem-solving during critical situations. - Work closely with the DevOps team to ensure smooth deployment processes. - Stay updated with industry trends and technologies to enhance service More ❯

resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and maintain Knowledge Base articles for team sustainability and … API testing tools Experience in unit testing with a focus on continual improvement in API monitoring and performance A mindset geared towards optimisation and automation, especially in alerting and incident response processes Strong documentation skills to ensure key processes and learnings are shared across the team Solid understanding of ITIL v4 (certification required) Exposure to Agile methodologies A More ❯

resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and maintain Knowledge Base articles for team sustainability and … API testing tools Experience in unit testing with a focus on continual improvement in API monitoring and performance A mindset geared towards optimisation and automation, especially in alerting and incident response processes Strong documentation skills to ensure key processes and learnings are shared across the team Solid understanding of ITIL v4 (certification required) Exposure to Agile methodologies A More ❯

and runbooks What you bring: The ideal candidate for this IT Service Continuity Lead role will bring a strong background in IT continuity planning, disaster recovery, risk management, and incident response. Your expertise in designing and testing robust IT service continuity plans that align with business priorities will be essential. You should have a thorough understanding of BIA and More ❯

and runbooks What you bring: The ideal candidate for this IT Service Continuity Lead role will bring a strong background in IT continuity planning, disaster recovery, risk management, and incident response. Your expertise in designing and testing robust IT service continuity plans that align with business priorities will be essential. You should have a thorough understanding of BIA and More ❯