Technical Support Agent (L2)
- Location
- United Kingdom
performance and resource utilization, identifying areas for optimization. Ensure platform performance meets defined KPIs, escalating deviations when necessary. Assist in configuring, maintaining, and updating infrastructure as code tools like Terraform and Ansible. Support and maintain the CI/CD pipelines under the direction of senior … contribute to implementing preventive measures to reduce similar issues. What You Bring Required Technical Skills 2+ years of experience supporting IT enterprise level infrastructure or a related technical role. Strong knowledge of mixed Windows Server (2012-2019) and Linux (RedHat), SQL Server, Networking, and Active Directory. Familiarity with cloud ...