Systems and related procedures. Participating in NPD projects and discussions. Managing the technical expectations for the key customer accounts. Providing competent, efficient, and comprehensive technical support to both internal and external customers. Leadership & Teamwork Lead by example and take a hands-on operational approach. Contribute ideas and solutions to improve the teams service delivery. Have a solution lead … and ensure they are relayed within the business, managing the customers expectation at every step of the journey. Handling, logging, investigating, and responding to customer complaints. Carry out internal audits. Liaising with customers, consumers, and suppliers where necessary. Support Technical Manager preparing and during customer audits. Assist the site HACCP team. Monitor labelling, ensuring it displays all correct More ❯
growing team. Key responsibilities: To maintain and develop team building relationships with key managers within the factory environment. To coordinate/provide prompt and appropriate responses to all internal technical and food safety issues. To maintain a good knowledge of the products produced and the manufacturing processes used at the site. Routinely monitor hygiene and production, practices, plant … legality and quality. Ensure that all procedures and practices relating to product traceability are maintained and adhered to, including the accurate completion of all related paperwork. Carry out internal audits such as daily start-up, glass and hard plastic etc as required or instructed. Ensure that all essential equipment such as temperature probes, scales, metal detectors etc are More ❯
escalating as needed. Ensure proper handling, storage, and ESD-safe procedures for all customer and company equipment. Compliance & Documentation Accurately enter updates, notes, and task completion details into internal ticketing or reporting systems. Assist with asset tracking and maintaining correct hardware inventories in the system. Learn about risk assessments and compliance requirements relevant to customer and operational activities. … Participate in safety briefings and internal audits to improve data center readiness and compliance. Team Support Collaborate with and support senior technicians, engineers, and site management in day-to-day operations. Participate in hands-on training sessions and shadow experienced team members to build technical skills. Provide support during equipment deliveries, audits, and infrastructure changes. Be open to More ❯
