Call Centre Manager - Essex
Colchester, Essex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Adecco
Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and … the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement more »
Employment Type: Contract
Rate: £250 - £300/day
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