2 of 2 Mac OS X Jobs

Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft skills … events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) Demonstrated proficiency in Microsoft OS and Microsoft application. Demonstrated proficiency for installation of desktop software and troubleshoot Working knowledge of Microsoft Active Directory and GPO Strong customer service skills ...

Line support including the following skills and aspects: 3+ years’ experience in similar IT role (MSP) Excellent troubleshooting skills in all Windows desktop, Mac OSX, and Windows Server operating systems Support of Microsoft Hyper-V infrastructures Basic understanding of Cyber Security principles Support of all Microsoft products including ...