IT FIeld Engineer
Cardiff, South Glamorgan, Wales, United Kingdom
Acorn by Synergie
for own queue and ticket management. * Lead in the development of good customer service practices * Keeping abreast of current IT and solution trends, technologies, system information, problems, changes and updatess. * Research questions using a variety of manuals and resources, and to work with other consultants, Circle IT … employees, product vendors, internal technical teams and affiliated consulting organisations in answering any of the customer's questions. * Familiar with the research and information resources and knowledge bases at hand. * Communicate and liaise verbally and in writing between customers/suppliers responding clearly and effectively to spoken requests …/2019/2023, MAC OS operating systems, FSMO roles, Active Directory, Virtual Infrastructure technologies - Hyper V, VMWare, Exchange. MDM systems (Mobile Device Management), WLAN * Basic understanding of various backup technologies, Firewall exposure - SonicWALL, WatchGuard, Cisco, LAN - Cisco, Dell * Have a Passionate, Proactive and Dynamic approach to your more »
Employment Type: Contract
Rate: £280 - £300 per day + .
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