IT Operations Centre Analyst
Manchester, North West, United Kingdom
Certes IT Service Solutions
servers, networks, databases, and storage systems. Experience with monitoring tools, such as Nagios, SolarWinds, Zabbix, or similar. Familiarity with ITIL processes, including incident management, problem management, change management, configuration management, and service capacity management. Proficient in event management techniques and … following: Monitor and analyse the performance of the services, IT systems, network devices, and infrastructure using various monitoring tools and technologies. Respond promptly to system alerts and incidents, troubleshoot issues, and take appropriate actions to mitigate disruptions and minimise downtime, following ITIL event and incident management processes. … management processes. Monitor and track changes to the IT environment, ensuring compliance with change management processes and procedures. Conduct periodic system health checks, capacity planning, and performance analysis to optimise IT infrastructure, following ITIL service capacity management guidelines. Assist in the development and more »
Employment Type: Contract
Rate: £450 - £475 per day + Negotiable
Posted: