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locations across their specific region in the UK. Specific Skills/Tasks: • Analytical and Logical Mindset to assist with troubleshooting IT issues. • Understanding of Microsoft Windows Operating Systems and basic software installation • Installing Operating System and Relevant software to laptops following Company standard processes and tools • User configuration and … Users and Managers to ensure optimal handover times are executed. • Provide Handover of IT Equipment both ‘In Person – Face to Face’ and ‘Online’ via Microsoft Teams/Telephone. • Updating Laptop Stock Control System and ensuring optimal Stock Control levels are maintained. • Provide Guidance & Assistance to Users with installation & configuration more »
proficiency to enable you to resolve customer issues, through training and readiness. You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or … experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information more »
