3 Contract Microsoft 365 Jobs in the West Midlands

Responding to and resolving 1st and 2nd line support queries and incidents within agreed SLAs Providing technical assistance and guidance to end-users regarding Microsoft 365 applications and services Troubleshooting hardware, software, and network issues, escalating where necessary Documenting support processes, procedures, and resolutions Collaborating with other … IT teams to ensure effective problem resolution and service delivery Requirements: Proven experience in providing 1st and 2nd line technical support Strong knowledge of Microsoft 365 applications and services, including but not limited to Exchange Online, SharePoint Online, Teams, and OneDrive Experience in troubleshooting hardware, software, and more »

First line support Working on a service desk Ticket handling and escalation What we are looking for: Excellent knowledge of Windows 10 and Office 365 Excellent written and verbal communication skills Previous ticketing system experience Great knowledge of Active Directory Excellent Trouble shooting skills Experience using Windows and more »

Experienced Employment law Solicitor (PQE 3+ years) Home-based/Remote UK Are you looking for the flexibility to work from home during hours to suit you? Are you fed up with your salary ceiling? Would you like greater autonomy more »