leadership stakeholders.Continuous improvement: Document fixes, improve knowledge articles, automate repeatable activities where practical, and strengthen service stability.Technical ResponsibilitiesMonitor and support applications, infrastructure, databases, middleware, integrations, and cloud services across hybrid environments.Triage application, database, server, network, middleware, integration, batch-processing, and cloud-service issues.Support controlled deployments, validation, environment readiness, and production … release activities.Automate support, deployment, validation, monitoring, and documentation activities using approved DevOps and scripting tools.Analyze SQL and Oracle data, logs, APIs, middleware, batch processing, and data pipelines to restore service and support root-cause analysis.Support operational readiness, backup, recovery, resiliency, availability, performance, and disaster-recovery activities.Success Profile To thrive ...