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to other members of the team. Resolving incidents in line with SLA and taking ownership of problem management related activities. Liaise with the Service Operations Manager to identify incident trends and problem management activities. Implement technical changes in line with the change management policy to support BAU and project … experience of using Azure Portal and Azure Powershell. Demonstrable knowledge of LAN, WAN and site-to-site connectivity. Demonstrable experience of working within an operations support role, supporting IaaS, SaaS and on premise applications. Demonstrable experience of working within AzureAD, Active Directory and Group Policy Management. Demonstrable experience of more »