2 Contract Organisational Skills Jobs in Wales

Entra ID/Active Directory - Dynamics 365 and/or Power Platform - Basic understanding of database concepts - Basic understanding of application lifecyle management (ALM) Skills: - Strong customer service skills - Strong communication skills - Strong organisational skills - Attention to detail The Service element will also be important more »

in person, and to verbal or written instructions. * Establish and maintain effective working relationships with co-workers, supervisors and customers. * Pursue personal development of skills and knowledge necessary for the effective performance of the role, with a willing to learn as he/she progresses in the position and … Support other Service Desk operations as required * Travelling between sites, customer sites and to Circle Its head office will be required. Requirements Experience and Skills: * Enhanced DBS Check required * Experience of working in a technical customer service IT support role dealing with 2nd line queries. * Demonstrable customer service and … communication skills * Exposure to working to SLA's (Service Level Agreements) and OLA's (Operational Level Agreements) * Demonstrable experience of working in a fast-paced working environment * An understanding/working knowledge of the following technologies: Microsoft Windows Operating Systems, Audio & Visual (Projectors, whiteboards), MFDs, SCCM, InTune, Azure, Microsoft more »