3 Proactive Monitoring Jobs in the East Midlands

to stakeholders. * Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. * Updating customer documentation to prevent recurrent issues. * Proactively monitoring insights and alerts in the production environment to identify potential issues. * Collaborating with the product and development team to test new product releases and more »

updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. more »

Job description Job responsibilities Main Duties The post holder will lead the daily operations and strategic development of the ICT UC & VOIP Infrastructure through proactive maintenance and operations of the Trust PABX rooms, communications rooms and wiring rooms. The post holder will be responsible for providing leadership and technical … consultancy. Additionally, the post holder is responsible for ensuring the optimum and cost-effective use of the Trusts Digital systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. The … the efficient and effective resolution of faults and customer feedback are addressed as a matter of priority. The post holder will be responsible for monitoring the service call queues for the ICT Unified Communications technicians across UHN efficiently and effectively as a part of daily operations. The post holder more »