2 Contract Problem Management Jobs in the North of England

/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Data Modelling: Develop and … and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities and … trends. Collaboration: Work closely with the service management team to understand their data needs and deliver solutions that meet these needs. Continuous Improvement: Continually improve data analysis and modelling processes, using feedback and performance metrics to identify areas for improvement. Data Governance: Ensure that all data science activities comply more »

the worlds largest payments platform for virtual cards. Weve engineered connectivity to over 50 of the worlds best commercial card partners, over 700 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people … the maintaining of this critical platform for the business. This will include the configuration and maintenance of the Self-Service Portal, Incident, Request, Change & Problem modules, and Asset Management modules and to support any on-going, or future, ITIL/ITSM/ITOM projects. ServiceNow Business Analyst : General … Java, JavaScript, Web Services, AJAX, XML. Web applications, networks, protocols and Email (SMTP, POP3). Working knowledge of relational databases. Experience with IT Service Management, Service Desk and Change & Problem Management processes. TIL Foundation certification (highly desirable). Have an interest in and ability to understand and more »