26 to 42 of 42 Remote/Hybrid Problem Management Jobs

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application … given on applications you have not had exposure to.) Part of your role will also be to investigate and resolve legal application incident and problem tickets, maintaining relationships with a range of stakeholders who may be challenging when reporting incidents. They are open on salary, so it will ...

data solutions across the programme, ensuring alignment with data standards, governance frameworks, and security policies. Key responsibilities include: Designing, supporting, and guiding the upgrade, management, decommissioning, and archiving of data in line with data policy Defining and maintaining data technology architecture, including metadata, integration, BI, and data warehouse architectures … data modelling, including conceptual, logical, and physical models Experience defining and maintaining data standards, policies, and governance frameworks Hands-on experience with metadata management and data integration impact analysis Ability to communicate complex data concepts clearly to technical and non-technical audiences Experience working within agile, multidisciplinary delivery teams ...

data solutions across the programme, ensuring alignment with data standards, governance frameworks, and security policies. Key responsibilities include: Designing, supporting, and guiding the upgrade, management, decommissioning, and archiving of data in line with data policy Defining and maintaining data technology architecture, including metadata, integration, BI, and data warehouse architectures … data modelling , including conceptual, logical, and physical models Experience defining and maintaining data standards, policies, and governance frameworks Hands-on experience with metadata management and data integration impact analysis Ability to communicate complex data concepts clearly to technical and non-technical audiences Experience working within agile, multidisciplinary delivery teams ...

work * Personally lead strategic initiatives while overseeing wider project portfolios * Act as the senior escalation point for platform-related issues * Own release, incident and problem management processes Platform & Commercial Ownership * Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) * Contribute to scalable platform roadmaps aligned to business … Team *Support budget and resource planning * Improve and evolve platform delivery processes * Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: * You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. * Line management experience within e-commerce, platform ...

complex 3rd line issues Lead the design, implementation and support of client IT environments Take ownership of high-impact incidents and long-term problem management Provide technical leadership, mentoring and guidance to 1st and 2nd line engineers Support and evolve Microsoft 365, Azure, Windows Server, networking and security … expertise across Microsoft 365, Azure and Windows Server Solid networking knowledge (firewalls, switching, routing, Wi-Fi) Experience with security tooling, backup solutions and endpoint management Confidence operating as a senior technical authority in a growing business The ideal candidate will bring deep technical expertise alongside a strategic mindset ...

with real influence over reliability, security and architecture. Responsibilities: Operate and enhance our Kubernetes platform across AWS, Azure, and on prem. Lead incident response, problem management, and root cause analysis. Deliver cluster lifecycle work: upgrades, patching, node pools, CNI/CSI, ingress, and Rancher operations. Own observability, dashboards ...

Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

solution design through the delivery phases, be responsible for working through the technical challenges and decisions in partnership with the project and engagement management communities to safely deliver the solution into Live operation. We expect our solution architects to have experience of a wide range of technologies including public … internal and external senior stakeholders. Develop excellent working relationships with our clients to become their trusted advisors through boldness and honesty. Relationship management of the technical relationships with vendors, third parties and the wider Capgemini. Ensure solution delivery is performed according to agreed specification. Own technical problem management ...

deliver complex technical support and project delivery across the organisations IBM MQ estate on z/OS, with a strong focus on incident resolution, problem management and system stability. The role supports critical platforms across multiple business divisions including digital, payments, retail and insurance, while contributing to technology … This position includes participation in out of hours deployments and migrations. RESPONSIBILITIES Provide technical support across complex MQ environments to tight timescales Deliver incident, problem and change resolution across critical systems Drive delivery against the technology roadmap with key stakeholders Enforce standardisation and support continuous improvement initiatives Collaborate across ...

data integrity concerns. Strong knowledge of ITIL framework Maintain adherence to database vendor licensing requirements and ensure compliance with contractual agreements. Lead incident and problem management activities, conducting root cause analysis and implementing preventive measures. Contribute to project delivery efforts and enforce security, governance, and compliance standards across ...

automation Kubernetes DevOps tooling: GitHub, Harness, Terraform Cloud, Jenkins, Vault GCP Networking Expertise Required Cloud Router Cloud DNS HA VPN Dedicated Interconnect IP Address Management Private Service Connect/Private Service Access Google Load Balancers Service Directory Experience We're Looking For Solid years of hands-on GCP networking … experience in enterprise environments Experience across deployment, sustainment, optimisation & scaling Strong understanding of DevOps principles & CI/CD Incident/problem management exposure Collaborative, product-focused engineering mindset Certifications (Highly desirable) Google Professional Network Engineer Google Professional Security Engineer Why Join? Work on large-scale, business-critical cloud ...

production and support system testing for SAP updates. Communicate clearly with end users, providing regular updates and managing expectations. Maintain SOPs and documentation. Support problem management, troubleshooting, and IT projects as required. Due to the volume of applications received for positions, it will not be possible to respond ...

structured security data models Observability/ITOps Distributed systems and service-level thinking Metrics, logs, and traces correlation KPIs, SLIs, and SLOs Incident and problem management approaches Technical backbone (you’ll be credible with engineers) You should be able to, and have experience of, taking a messy ingest … problem and producing a practical design that engineers can implement. This includes designing telemetry pipeline architectures : receivers processors exporters (OTel Collector model) pipeline tooling and patterns (e.g. Cribl Stream/Edge/Lake style: reduce/enrich/route to any destination, or other data pipeline tools) cost/ ...

transformation programmes Conduct deep dives into infrastructure, cloud and legacy risks Assess design and operating effectiveness of key technology controls Ensure incident and problem management themes are understood and addressed at root cause Digitisation & Infrastructure Visibility Drive improved visualisation and reporting of technology risk across the estate Ensure ...

passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across … usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. Key Responsibilities To provide on-site 2nd line technical support and administration ...

role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both … explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls ...

teams, taking full responsibility for the organisation’s core technology services—including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership … specialists, users and managers.Policies, operational procedures and standards: Designs and develops operational standards and procedures for cloud infrastructure, Digital Workplace and Security Operations management, aligning all operations procedures to service expectations and other quality standards.Maintenance and installation: Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure ...