Product Specialist Job Vacancies

1 to 25 of 61 Product Specialist Jobs

Product Specialist Graduate Level

London, United Kingdom
RedTech Recruitment Ltd
Product Specialist - Graduate Level A brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join … projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Graduate Product Specialist A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline At least ABB at A-Level or equivalent UCAS … Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English Responsibilities for Graduate Product Specialist You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum
Posted:

Digital Product Specialist

United Kingdom
Jonathan Lee Recruitment Ltd
Digital Product Specialist Reference: (phone number removed) Maternity Cover until 22/04/2026 Umbrella Rate: £74.31/hr (Inside IR35) Are you ready to take your career to the next level? This is a unique opportunity to join an innovative and forward-thinking organisation as a Digital Product Specialist, poised to play a pivotal … standards of service quality, security, and compliance. • Translate business requirements into innovative technical solutions that deliver measurable value. What You Will Bring: • Proven experience as a Business Analyst or Product Manager with strong analytical skills. • Demonstrated expertise in digital strategy, project management, and stakeholder engagement. • Solid understanding of Payroll and Procure-to-Pay processes (experience with ResourceLink is an … of delivering successful IT initiatives. • Digital change management experience using DevOps, Agile, and Waterfall methodologies • Excellent communication skills and the ability to manage competing priorities effectively. As a Digital Product Specialist, you ll play a vital role in driving the company s digital transformation journey. This position is key to delivering innovative, efficient, and secure solutions that empower More ❯
Employment Type: Contract
Rate: GBP 74 Hourly
Posted:

Digital Product Specialist

Coventry, Whitley, West Midlands (County), United Kingdom
Jonathan Lee Recruitment Ltd
Digital Product Specialist Reference: (phone number removed) Maternity Cover until 22/04/2026 Umbrella Rate: £74.31/hr (Inside IR35) Are you ready to take your career to the next level? This is a unique opportunity to join an innovative and forward-thinking organisation as a Digital Product Specialist, poised to play a pivotal … standards of service quality, security, and compliance. • Translate business requirements into innovative technical solutions that deliver measurable value. What You Will Bring: • Proven experience as a Business Analyst or Product Manager with strong analytical skills. • Demonstrated expertise in digital strategy, project management, and stakeholder engagement. • Solid understanding of Payroll and Procure-to-Pay processes (experience with ResourceLink is an … of delivering successful IT initiatives. • Digital change management experience using DevOps, Agile, and Waterfall methodologies • Excellent communication skills and the ability to manage competing priorities effectively. As a Digital Product Specialist, you’ll play a vital role in driving the company’s digital transformation journey. This position is key to delivering innovative, efficient, and secure solutions that empower More ❯
Employment Type: Contract
Rate: £74.31/hour
Posted:

Technical Product Specialist - Reuters Imagen

London, United Kingdom
Hybrid / WFH Options
Thomas Reuters
We are seeking a Technical Product Specialist to s erve as a technical liaison between our company and potential customers, focusing on the technical aspects of our products and services to drive adoption and sales. Reuters Imagen is a leader in Media Asset Management, serving the world's top brands. We develop sophisticated software systems that automate the … growth, making this an ideal time to join our team. We offer the right candidate the chance to thrive within our company and make substantial, valuable contributions to our product development. This Technical Product Specialist is responsible for demonstrating how our solutions can meet customer needs, providing technical expertise during the sales process, and ensuring a smooth … transition to other departments for post-sale implementation. About the Role As a Technical Product Specialist at Reuters Imagen, you will: Provide technical consultation in a sales engineering capacity, including customer demonstrations, and advice on functionality and integration. Draft detailed technical responses to support sales proposal and SOW development. This includes but is not limited to narrative descriptions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Product Specialist

Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
Contechs Consulting
Digital Product Specialist 8-month initial contract Hybrid working - Whitley, CV 74ph (Inside IR35), 40 hrs pw Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. About the company I am currently recruiting on behalf of a Luxury Automotive OEM, based in Whitley, who … are seeking a Digital Product Specialist to join their team Job Description As Digital Product Specialist, your main responsibilities are: You will overlook the operations systems, change management, support and managing risks of your product area. You will lead the delivery of change via efficient deployment of technology and work in partnership with the business … the Clients' Digital IT. Qualifications/Skills needed Business Analyst experience with strong analytical and problem-solving skills Project Management expertise Digital Strategy and Delivery experience Stakeholder Management capabilities Product Management experience Strong commercial and technical acumen Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse More ❯
Employment Type: Contract
Rate: GBP 73 - 74 Hourly
Posted:

Digital Product Specialist

Coventry, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Contechs Consulting
Digital Product Specialist 8-month initial contract Hybrid working - Whitley, CV £74ph (Inside IR35), 40 hrs pw *Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.* About the company I am currently recruiting on behalf of a Luxury Automotive OEM, based in Whitley, who … are seeking a Digital Product Specialist to join their team Job Description As Digital Product Specialist, your main responsibilities are: You will overlook the operations systems, change management, support and managing risks of your product area. You will lead the delivery of change via efficient deployment of technology and work in partnership with the business … the Clients' Digital IT. Qualifications/Skills needed Business Analyst experience with strong analytical and problem-solving skills Project Management expertise Digital Strategy and Delivery experience Stakeholder Management capabilities Product Management experience Strong commercial and technical acumen Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse More ❯
Employment Type: Contract
Rate: £73 - £74/hour
Posted:

Associate Director, EMEA Product Specialist, Tax Solutions

London, United Kingdom
IIBA (International Institute of Business Analysis)
About the Role: Grade Level (for internal use): 12 Associate Director, EMEA Product Specialist, Tax Solutions The Team: The EMEA Product Specialist will be a member of the high growth Tax Solutions team, which is responsible for delivering and maintaining tax technology, managed services, and professional services. You will be working with both new and existing … clients across the EMEA region, mainly traditional and emerging financial markets participants, to drive new business for a range of operational tax regulations. As a Product Specialist, you are a critical part of the broader Tax Solutions team. This role will require collaboration with the global Sales, Commercial and Product teams and requires a candidate with a … commercial and entrepreneurial mindset, strong communication skills, resilience, excellent presentation skills and relevant tax subject manner expertise. In partnership with the global sales, commercial and product teams, the candidate will grow our business by informing the sales strategy, develop relationships across traditional and emerging financial market participants, work closely with the sales team and mentor staff. Core responsibilities include More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Product Specialist - Integration & Automation

Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Riverside Group
Job Title: Technical Product Specialist Contract Type: Permanent Salary: £55,440.97 per annum (£61,109 is achieved after 12 months successful performance in the role) Working Hours: Full time – 35 Hours Working Pattern: Monday to Friday Location: Hybrid/Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you … experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Technical Product Specialist Riverside Digital and Technology embeds DevOps as a key method of its delivery approach and principles, the value that it delivers relies on maintaining a certain cadence … and Power Platform ecosystem to meet our business needs. About you We are looking for someone who has: Relevant IT qualifications, equivalent to Batchelors Degree or above. Experience in product analysis, technical specifications and design. Proven integration and/or automation knowledge across established integration and automation platforms. Experience supporting integration and/or automation functions across medium to More ❯
Employment Type: Full-Time
Salary: £55,440 - £61,109 per annum
Posted:

Product Specialist - Applications

Wrexham, Clwyd, United Kingdom
F. Hoffmann-La Roche Gruppe
to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Position: Product Specialist - Applications Location: Based in Wrexham/Stoke area or willing to relocate We are united in our commitment to providing exceptional care and celebrating authenticity while embracing … in Wrexham/Stoke area or willing to relocate We have an excellent opportunity for an experienced biomedical scientist or application support scientist to join Roche Diagnostics as a Product Specialist - Applications. This exciting position is part of field support at Roche, responsible for technical support for our instrumentation with a cover primary focus on cobas chemistry and … plays a key part in the implementation of installation projects, troubleshooting investigations and system modifications, building strong customer relationships to help deliver a high standard of service. As a Product Specialist - Applications you will undertake a variety of user support functions, including: Installation support Laboratory scientist training Troubleshooting and customer support Software modifications and product maintenance System More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist - Applications

London, United Kingdom
F. Hoffmann-La Roche Gruppe
to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Position: Product Specialist - Applications Location: Based in Wrexham/Stoke area or willing to relocate We are united in our commitment to providing exceptional care and celebrating authenticity while embracing … in Wrexham/Stoke area or willing to relocate We have an excellent opportunity for an experienced biomedical scientist or application support scientist to join Roche Diagnostics as a Product Specialist - Applications. This exciting position is part of field support at Roche, responsible for technical support for our instrumentation with a cover primary focus on cobas chemistry and … plays a key part in the implementation of installation projects, troubleshooting investigations and system modifications, building strong customer relationships to help deliver a high standard of service. As a Product Specialist - Applications you will undertake a variety of user support functions, including: Installation support Laboratory scientist training Troubleshooting and customer support Software modifications and product maintenance System More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist - Applications

Burgess Hill, Sussex, United Kingdom
F. Hoffmann-La Roche Gruppe
to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Position: Product Specialist - Applications Location: Based in Wrexham/Stoke area or willing to relocate We are united in our commitment to providing exceptional care and celebrating authenticity while embracing … in Wrexham/Stoke area or willing to relocate We have an excellent opportunity for an experienced biomedical scientist or application support scientist to join Roche Diagnostics as a Product Specialist - Applications. This exciting position is part of field support at Roche, responsible for technical support for our instrumentation with a cover primary focus on cobas chemistry and … plays a key part in the implementation of installation projects, troubleshooting investigations and system modifications, building strong customer relationships to help deliver a high standard of service. As a Product Specialist - Applications you will undertake a variety of user support functions, including: Installation support Laboratory scientist training Troubleshooting and customer support Software modifications and product maintenance System More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist - Applications

Stoke-on-trent, Staffordshire, United Kingdom
F. Hoffmann-La Roche Gruppe
to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Position: Product Specialist - Applications Location: Based in Wrexham/Stoke area or willing to relocate We are united in our commitment to providing exceptional care and celebrating authenticity while embracing … in Wrexham/Stoke area or willing to relocate We have an excellent opportunity for an experienced biomedical scientist or application support scientist to join Roche Diagnostics as a Product Specialist - Applications. This exciting position is part of field support at Roche, responsible for technical support for our instrumentation with a cover primary focus on cobas chemistry and … plays a key part in the implementation of installation projects, troubleshooting investigations and system modifications, building strong customer relationships to help deliver a high standard of service. As a Product Specialist - Applications you will undertake a variety of user support functions, including: Installation support Laboratory scientist training Troubleshooting and customer support Software modifications and product maintenance System More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Product Specialist

Coventry, West Midlands, England, United Kingdom
Hybrid / WFH Options
Caresoft Global Ltd
Job Title: Digital Product Specialist Location: 1 day Whitley, Coventry 1 day Solihull (3 days WFH) Rate: £74.05ph via an Umbrella Company (Inside IR35) or £54.85ph PAYE Employment Type: Contract (31.3.26 (Maternity Cover)) Hours: Standard 40 Hours Per Week Reference: J 36228127 Job Description: Duties: We are pursuing an accomplished Digital Product Specialist, poised to play … all the technology elements required to fulfil key business capabilities in Finance for our client. You will overlook the operations systems, change management, support and managing risks of your product area. You will lead the delivery of change via efficient deployment of technology and work in partnership with the Business Stakeholders to create a robust technology roadmap and strategy. … adopted by our client's Digital IT. Skills: Business Analyst experience with strong analytical and problem-solving skills. Project Management expertise. Digital Strategy and Delivery experience. Stakeholder Management capabilities. Product Management experience. Strong commercial and technical acumen. Proven ability to make innovative and profitable IT decisions. Track record of technical leadership with a focus on service quality and security. More ❯
Employment Type: Contractor
Rate: £50.00 - £55.00 per hour
Posted:

Technical Product Specialist and App Delivery

Manchester, UK
BNY
Technical Product Specialist and App DeliveryScroll down for a complete overview of what this job will require Are you the right candidate for this opportunity At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world … talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Technical Product Specialist and App Delivery to join our Markets Hub team. This role is located in Manchester, Lancashire, United Kingdom – hybrid. In this role, you’ll make an impact … following ways: Lead delivery of real-time market data (LSEG/Refinitiv), oversee and drive on-time completion of analysis, design, development, testing, and release in partnership with the Product/Platform Managers Managing Market Data Applications (LSEG/Refinitiv/Reuters), 3rd Party Websites (Single Dealer Platforms), and FX Post Trade applications (LSEG) Capturing detailed data flows and More ❯
Employment Type: Full-time
Posted:

Sr. Specialist, Product Management

O Fallon, Missouri, United States
Mastercard
and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Sr. Specialist, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits … reporting of fraud • Enriching fraud data to add context to the fraud data • Providing fraud analytics and insights to Mastercard customers and internal partners globally Role: As a Sr. Specialist of Product Management, you will be responsible to: • Leverage and adhere to Mastercard's Go To Market framework to manage products and deliver new products and enhancements • Assist … with data queries and development of reports/dashboards to support fraud analysis • Own the billing process for monthly/quarterly global billing and regional sales programs • Provide customer product support, including responses to inquiries, communications, and training for customers, regional product partners, and sales teams • Contribute to the development of product strategies, roadmaps, documentation, and go More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Technology Architecture Specialist - PXM (Product Experience Management)

London, United Kingdom
Accenture
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to … execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Architecture Specialist - PXM (Product Experience Management)

Edinburgh, United Kingdom
Accenture
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to … execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Architecture Specialist - PXM (Product Experience Management)

Birmingham, Staffordshire, United Kingdom
Accenture
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to … execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Architecture Specialist - PXM (Product Experience Management)

Manchester, Lancashire, United Kingdom
Accenture
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to … execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Architecture Specialist - PXM (Product Experience Management)

Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Accenture
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to … execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist

Preston, Lancashire, UK
Exertis
Company description: Exertis UK Job description: Job Title: Product Specialist Company: Exertis UK Salary: Up to £30,000 base dependent on experience + 40% OTE Location: Basingstoke (RG24 8EH) or Burnley (BB12 7BF), Monday to Friday, 9 am5:30 pm) Contract Type: Permanent Description: Are you looking to take your sales career to the next level in a … fast-paced, supportive, and rewarding environment? Join our team at Exertis UK as a Product Specialist where youll work with the UC Commercial Team and work directly with a chosen vendor to champion their products and partner programmes inside and outside the business. This means working with a recognised headset brand and owning, driving and delivering their strategy More ❯
Posted:

Product Specialist

Burnley, Lancashire, North West, United Kingdom
Exertis
Company description: Exertis UK Job description: Job Title: Product Specialist Company: Exertis UK Salary: Up to £30,000 base dependent on experience + 40% OTE Location: Basingstoke (RG24 8EH) or Burnley (BB12 7BF), Monday to Friday, 9 am5:30 pm) Contract Type: Permanent Description: Are you looking to take your sales career to the next level in a … fast-paced, supportive, and rewarding environment? Join our team at Exertis UK as a Product Specialist where youll work with the UC Commercial Team and work directly with a chosen vendor to champion their products and partner programmes inside and outside the business. This means working with a recognised headset brand and owning, driving and delivering their strategy More ❯
Employment Type: Permanent
Posted:

Applications Product Specialist

Glasgow, Lanarkshire, Scotland, United Kingdom
Adecco
UK region. This would be North of England and Scotland. We have an excellent opportunity for an experienced biomedical scientist or application support scientist to join Diagnostics as a Product Specialist - Applications. This exciting position is part of field support in Roche, responsible for technical service cover for primarily focused on cobas chemistry and immunoassay analysers and our … plays a key part in the implementation of installation projects, troubleshooting investigations and system modifications, building strong customer relationships to help deliver a high standard of service. As a Product Specialist - Applications you will undertake a variety of user support functions, including: Installation support Laboratory scientist training Troubleshooting and customer support Software modifications and product maintenance System … optimization and consultancy System setup and workflow design Attend customer review meetings Support on tender responses, product demonstrations, liaison and assistance with third party companies. You should be resilient, and tenacious. You strive under pressure, working effectively as part of a close-knit team in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines. With strong More ❯
Employment Type: Contractor
Rate: £300 - £345 per day
Posted:

Strategic Partner Manager (Catalog Specialist), Product Lifecycle Support

London, United Kingdom
Amazon
Strategic Partner Manager (Catalog Specialist), Product Lifecycle Support Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and help the planet by extending the life of products … warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2) Live call & chat with the brand product support agent available … help yourself by following step-by-step instructions provided by the brand. We are seeking a motivated Account Manager to drive brand adoption and expansion of Amazon's Product Support (PLS) program across multiple marketplaces, across North America and Europe. This role will play a crucial part in helping brands enroll and optimize their product support offerings-spanning More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Support Specialist - Institutions

London, United Kingdom
Opus 2
Job Title: Product Support Specialist - Institutions As a Product Support Specialist - Institutions , you will serve as the primary product expert and relationship manager for our Institutions client base. Your role involves providing advanced product guidance, ensuring SLAs are met across all support interactions, and acting as a trusted advisor to client support teams. This … position bridges client enablement and internal accountability by facilitating tailored product training, managing ongoing client engagement through visits and calls, and providing strategic feedback to Product Management. With in-depth knowledge of the Institutions solution, you'll ensure exceptional, proactive support and contribute to shaping future product developments based on real-world use. What you'll be … doing Serve as the primary product expert and point of contact for Institutions clients, managing relationships and ensuring high satisfaction. Provide expert-level support and consulting to client support teams (L1) via phone, email, on-site visits, and virtual sessions. Facilitate onboarding and training of client support staff to handle routine issues independently. Monitor ticket queues to meet SLA More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Product Specialist
10th Percentile
£38,875
25th Percentile
£40,000
Median
£42,500
75th Percentile
£47,500