Senior Salesforce Service Cloud Business Analyst
- Hiring Organisation
- CYNET SYSTEMS
- Location
- San Jose, California, United States
- Employment Type
- Permanent
- Salary
- USD Hourly
data-driven mindset. This role requires a self-starter with a proactive, accountable, and results-driven attitude, alongside hands-on Salesforce configuration and business analysis experience. The organization is seeking an experienced Business Analyst with strong Salesforce Service Cloud expertise to partner with business stakeholders and technology teams … delivering scalable customer service solutions. The ideal candidate will be highly analytical, data-driven, and experienced in gathering requirements, documenting business processes, and supporting Salesforce enhancements within an Agile environment. Key Responsibilities: Gather, analyze, and document business requirements, identifying gaps, dependencies, and impacts to existing processes and solutions. ...