25 Root Cause Analysis Jobs in London with Remote Work Options

cross-functional teams, including technical experts, support functions, and business units, to investigate, diagnose, resolve major incidents efficiently, and ensure regulatory requirements are considered. Root Cause Analysis: Facilitate post-incident reviews and root cause analysis (RCA) sessions to identify the underlying causes of crises … post-incident review reports. Documentation and reporting: Maintain accurate records of crises and major incidents, including incident details, actions taken, resolutions, and post-incident analysis findings, adhering to regulatory and compliance requirements. Monitor key performance indicators (KPIs) and metrics related to incident management, identifying trends and areas for improvement … of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in more »

Data Drive product quality by capturing, escalating and pursuing resolution on defects Communicate test results, metrics and risk assessments to project stakeholders Clearly demonstrate root cause analysis, issue resolution, escalation and risk mitigation. Resident in the UK for five or more years with no more than … train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis: You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative more »

analyse sources which provide commercial insights and contribute to data led sourcing decisions Conduct sourcing opportunity assessments, supplier/industry benchmarking, cost modelling and root cause analysis to develop sourcing recommendations Creating and maintaining purchase agreements Setting up new suppliers in Starbucks systems Collaborating effectively with suppliers … knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities Aptitude for analytical skills Working knowledge of market analysis, spend analysis, sourcing category strategy, supplier relationship management should-cost models, and negotiations; Systems: Knowledge of Excel, Oracle, BI Apps, PowerPoint, and others. more »

to Dell and Apple hardware within a Windows environment. Provide in-depth technical support for escalated issues from the 1st line support team, performing root cause analysis and implementing solutions. Guide users through step-by-step solutions via phone, email, or remote assistance tools. Maintain and manage more »

management of the Database Automation pipeline while working closely with various stakeholders. You as a middleware developer will work at the intersection of data analysis, data automation, middleware, and UX flow. The primary duties will include requirement gathering and analysis, and stakeholder engagement for the data automation of … oriented/object function scripting languages: Python, Java, C++, Scala, etc. · Experience using tools like Docker, Jenkins, and Kubernetes to deploy software. · Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Desirables: · Experience in … dependency, and workload management. Understanding of AI/ML/Data Structure and knowledge of graph theory an advantage. Experience in GIS and spatial analysis is highly desirable . · Strong SQL skills for spatial data management and PostGIS extension. · Exposure to some geospatial tools/systems either commercial or more »

planning. Resolve production and non-production incidents along with Incident Reduction and Optimization. Provide SME (Subject Matter Expert) support during major Incidents, risk mitigation, root cause analysis and solution design scenarios. Manage AAD Connect Server and PKI Services in AD Infra. Provide regular knowledge transfer sessions to more »

design, build, testing and go-live. Sr. Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, root cause analysis, and defect resolution for our array of clientele. Job Objectives The ideal candidate will be able to: Demonstrate strong understanding more »

of pragmatic and appropriate technology risk framework and control libraries and identify opportunities to continuously improve our control environment. Actively manage post incident reviews, root cause analysis, regulatory notifications, and drive process improvements to address any systemic issues. Develop and deliver risk reporting metrics and scorecards for more »

framework and Risk Control Self-Assessments (RCSA) Work closely with cross-functional teams to develop and implement risk mitigation strategies and action plans. Conduct root cause analysis of risk events and incidents to identify opportunities for process improvements and control enhancements. Assist in the development and implementation more »

client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management reporting, including root-cause analysis and proactive remediation Seen as a technical expert in his/her area, involved with solution design Manages communication with more »

vendors CAPEX and OPEX estimates for cable installations expertise and oversight during the construction phase by reviewing RAMs and conducting visual inspections defect rectification, root cause analysis, and fault locating Requirements of HNC in Electrical Engineering knowledge of cable installation and cable design for HV cables (1kV more »

a seasoned Senior Data Analyst to join their growing Data team. As the Senior Data Analyst, you will be instrumental in providing comprehensive data analysis, utilizing your expertise in Tableau to unearth actionable insights that inform strategic business decisions. A key aspect of this role involves fostering robust stakeholder … Serve as a trusted data expert, adept at navigating available data and selecting the most relevant analytical techniques, from Tableau dashboards to segmentations and root cause analyses. Impact-Driven: Demonstrate a fervent commitment to making an impact, whether by unpacking the "why," delivering optimal customer intelligence data products more »

small-but-crucial details, knowing when to concentrate on each. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. Learn and adapt to new tools quickly Nice-to-Haves CSM/PMP certification Life at Builder.ai At Builder.ai we encourage more »

provide first and second-line of support Provide deep technical assessments of ticket queues to identify and address issues in a holistic manner Perform root cause analysis to resolve any technical issues that off-shore escalate Strive to permanently eliminate issues through automation opportunities and sustainable long more »

experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including root cause analysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in more »

new rules or guidance · Support or take a lead in ad hoc CASS Enhancement projects project work (e.g. internal control testing + deep dive analysis across identified operational issues) · Help to ensure CASS incidents/breaches are appropriately recorded, reported, and escalated and root cause analysis more »

review and updating of the Compliance Monitoring Plan. Completion of the Risk and Control Self-Assessment process across all areas of the business. Perform root cause analysis on any operational risk events that occur. Assist with Corporate Finance file reviews. Given size of firm and team, there more »

ServiceNow software releases through configuration tasks and feature delivery. Troubleshoot and debug issues in Service Now applications and integrations, implementing bug fixes and perform root cause analysis. Preparing and presenting client facing and internal deliverables that are technology related. Plan and configure mid-server architecture, troubleshoot mid-server more »

transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform root cause analysis, and implement remediation actions more »

and extract value from large, disconnected structured and unstructured datasets. Advanced SQL/relational database knowledge (including SSIS), query authoring (SQL). Experience performing root cause analysis on data, answering specific business questions, and identifying opportunities for improvement. If the above role is of interest and you more »

define problems - Communicate throughout any event, ensuring internal and external parties (including customers) are kept up to date - Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues - Perform diagnostic analyses of the application, network & related systems as and when … their own workload, in line with business requirements - Work with their line manager to provide necessary documentation & reporting on actions required/taken, including root cause analysis of issues - Contribute to the management of disaster recovery processes, providing support within any incident as required and directed by more »

with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all more »

of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all more »

Azure - Respond to alerts from infrastructure monitoring and security tools, resolving issues promptly. - Support multi-site environments and associated infrastructure. - Perform problem management, including root cause analysis and proactive risk identification. - Contribute to IT roadmap and service improvement plans, particularly focusing on VMware Horizon View and Azure more »

processes and proactively implement improvement activities where necessary. Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis. Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery. Client Management Conduct regular reviews (monthly, quarterly, and more »