London, England, United Kingdom Hybrid / WFH Options
Sportradar
cross-functional teams, including technical experts, support functions, and business units, to investigate, diagnose, resolve major incidents efficiently, and ensure regulatory requirements are considered. RootCauseAnalysis: Facilitate post-incident reviews and rootcauseanalysis (RCA) sessions to identify the underlying causes of crises … post-incident review reports. Documentation and reporting: Maintain accurate records of crises and major incidents, including incident details, actions taken, resolutions, and post-incident analysis findings, adhering to regulatory and compliance requirements. Monitor key performance indicators (KPIs) and metrics related to incident management, identifying trends and areas for improvement … of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, rootcauseanalysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in more »
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
HR GO Recruitment - Bishop's Stortford
support this global medical device company in meeting its quality and regulatory requirements. Provide technical support for medical device manufacturing, engineering, and distribution. Use rootcauseanalysis for problem-solving and trend identification. Conduct quality audits across all organisations. Performance Measures: Maintain documented quality systems across the … Internal and external quality auditing experience to ISO 13485. Passion for quality excellence. Previous quality assurance experience, including QMS documentation. Knowledge of CAPA and rootcauseanalysis tools. Practical problem-solving approach. Understanding of ISO 14971 quality risk management principles. Self-motivated and team-oriented. Ability to … and develop new skills. Knowledge of GMP, GDPR, LSAS, and ethical trade issues. Key Tasks: Prepare and submit regulatory documentation for market registration. Support rootcause identification and solution resolution. Conduct and document quality audits. Maintain risk assessments and clinical review updates. Support quality awareness and improvement activities. more »
Borehamwood, England, United Kingdom Hybrid / WFH Options
Rise Technical
accumulated career expertise. As an IT Project Coordinator, your responsibilities will encompass effective communication with stakeholders to ensure project goals are achieved, conducting thorough rootcause analyses to pinpoint and resolve project challenges and risks, delivering project updates, and implementing project management methodologies such as waterfall or Agile. … a comparable role or as a project manager. Proficiency in project management methodologies such as Waterfall and Agile is required, along with familiarity in rootcauseanalysis and strong time management abilities. This is an outstanding opportunity to work with the latest IT technologies, collaborate with an … from initiation to closure. Develop and maintain project plans, including scope, schedule, budget, and resources. Use project management software, such as Zoho Projects Conduct rootcauseanalysis to identify and address project issues and risks. Implement project management methodologies, such as Waterfall or Agile, as appropriate. Reference more »
investigating and mitigating a recent security breach within our university network. You will work closely with our internal cyber security team to identify the rootcause of the breach, contain its impact, and implement measures to prevent similar incidents in the future. This is an exciting opportunity to … information assets. Key Responsibilities: Incident Triage: Quickly assess the severity and scope of the security breach, prioritise response efforts, and mobilise resources accordingly. Forensic Analysis: Conduct thorough forensic analysis of affected systems, logs, and network traffic to determine the nature and extent of the breach. Containment and Eradication … Develop and implement strategies to contain the breach, remove malicious presence from our systems, and restore affected services. RootCauseAnalysis: Identify the rootcause of the security incident and recommend remediation actions to address underlying vulnerabilities and security gaps. Communication and Coordination: Collaborate with more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
SIG Group
efficiencies or highest while maintaining a high level of customer satisfaction Analyze, troubleshoot and resolve both mechanical and automation malfunctions and breakdowns Conduct systematic rootcauseanalysis of problems to ensure permanent resolution and/or escalate with a detailed problem description and documentation when rootcause is not identified Handle claims and provide technical support and guidance to escalated claims per the claims process and through the quality department, including rootcause analysis. Install rebuilding kits according to procedures and reinstate equipment into production environment with a high level of customer more »
Oak Brook, Illinois, United States Hybrid / WFH Options
Ace Hardware Corporation
the Audit Services Business team in planning, supporting, and executing data analytics including identification of data sources, data extraction, data validation, targeted sample selection, rootcauseanalysis, and documentation of results. Regularly seek internal and external training in order to improve upon existing data analytical skills with … as knowledge of Windows, UNIX, and Relational Database Management Systems is highly preferred. Previous experience independently developing full, risk-based IT Audit Reports (encompassing rootcauseanalysis related to issue development) is required . Ability to minimize technical jargon in Audit Reports and when speaking with all more »
Lisburn, Northern Ireland, United Kingdom Hybrid / WFH Options
Kelvatek
data product owner to schedule and deliver the data product roadmap. The product manager will take a hands on role in the triage and rootcauseanalysis of data issues and then the manage any corrective action with the appropriate engineering or device product management teams. RESPONSIBILITES … ensure successful product roadmap delivery in line with regional requirements. Providing subject matter expertise and business context to the data solutions team Triage and rootcauseanalysis for data quality issues Management of data quality issues through collaboration with engineering and product management teams WHAT YOU WILL … data driven solutions Knowledge of regulatory obligations and industry requirements within UK market – particularly DNO Data & Digitialiosation strategies Strong analytical skills Experience of data analysis/data exploration techniques and tools Excellent communication and presentation skills DESIRABLE · Experience using Jira and confluence Experience working in a SCRUM environment Evidence more »
Brackley, England, United Kingdom Hybrid / WFH Options
ManpowerGroup Talent Solutions
this role, you will lead the engineering activities within manufacture and support the development of manufacturing methods and processes, along with problem solving; run rootcauseanalysis to troubleshoot cleanroom manufacturing issues, and process improvements. Your Role: Manufacture of complex carbon fibre reinforced plastic structures such as … the chassis, gearbox carrier, wings, and engine components. Problem Solving; run rootcauseanalysis to troubleshoot cleanroom manufacturing issues, process improvements. Backend supply work, supplying templates for manufacturing to the laminating team. Small/Larges scale projects including how to improve manufacturing, cut costs, sustainability. Leading technical more »
Wallsend, England, United Kingdom Hybrid / WFH Options
Newcastle Building Society
based approach to tracking and identifying areas for testing, scope creation and performing testing. The role is also responsible for delivering the findings through rootcauseanalysis and engaging with business areas to share findings, track actions and drive continuous improvement. You will be required to work … outcomes-based testing, including the various types of testing, such as ‘full journey’ and ‘point in time.’ You will also have an understanding of rootcauseanalysis and be competent in producing and delivering concise reporting to key stakeholders. Your demonstrable understanding of mortgages and/or more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jarvis King
problem-solving. Understanding of complex time/cost/quality trade-offs. Robust communication style. Evidence of senior stakeholder management. Understanding of what strong rootcauseanalysis is. Active Issue and Risk Management through the application of local and business-wide risk management strategies. Experience of working … of service World-class training and development keywords: 32315, core infrastructure, it infrastructure, it networks, project management, technical delivery, project management delivery, programme delivery, rootcauseanalysis, agile, prince, apm, risk management more »
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
and operational procedures meet these standards. You will be responsible for identifying areas of improvement within the organisation and developing strategies to improve them. Rootcauseanalysis of non-conformancesis used to detect trends, ensuresuccessful preventative actions, andsetobjectives for further quality improvements. Work alongside the Production team … data is maintained and accurate in the systems utilised by the company. Assess performance by constantly identifying and sharing success factors, identifying bottlenecks, executing rootcauseanalysis, propose improvements. Lead and develop a small team. Skills/Experience Needed Digital Print background is ESSENTIAL! Strong communication IT more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, rootcauseanalysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous rootcause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Health QA lead to join their team to take ownership and develop the Population Health Quality and Solution Assurance function. You will perform vulnerability analysis of the solution, alongside Risk Assessment, and RootCause Analysis. Location: Milton Keynes – one day per month in the office Salary: Up … systems, and risk stratification systems in HealthCare, especially Population Health (desired). • Development of test scripts and cases both automated and manual. • Experience of RootCauseAnalysis, Vulnerability Analysis, Regression Testing and Risk Assessment. • Knowledge of the full end-to-end Software Development Life Cycle SDLC. more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into rootcause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant rootcauseanalysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
recurring issues, ensuring the stability of Haven's technology environment. What We’d Like You to Bring: Key Responsibilities: identify potential problems through trend analysis, incident reviews, and monitoring system performance. thorough rootcauseanalysis for identified problems to understand underlying issues. a comprehensive problem management … database, documenting all identified problems, their root causes, and resolution steps. problems based on their impact on business operations and services. on strategies to prevent the recurrence of known problems and define and track KPIs to measure problem management success. Essential Skills and Experience: of IT and park infrastructure … skills, capable of conveying technical information clearly to both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting rootcause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end customer journey, identifying key touchpoints for improvement and utilising data-driven insights. Customer Feedback Management - Implement effective … timely solutions. Customer Research & Persona Development - Conduct thorough customer research to inform the development of customer personas and tailor experiences to diverse client needs. RootCauseAnalysis - Utilise analytical skills to conduct rootcause analyses of customer issues, implementing preventive measures to enhance overall customer more »
Colorado Springs, Colorado, United States Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct rootcause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … and process efficiency programs Strong analytical, organizational, and problem-solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and rootcauseanalysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details more »
Tampa, Florida, United States Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct rootcause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … and process efficiency programs Strong analytical, organizational, and problem-solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and rootcauseanalysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details more »
San Antonio, Texas, United States Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct rootcause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … and process efficiency programs Strong analytical, organizational, and problem-solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and rootcauseanalysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details more »
Phoenix, Arizona, United States Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct rootcause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … and process efficiency programs Strong analytical, organizational, and problem-solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and rootcauseanalysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details more »
Manchester Area, United Kingdom Hybrid / WFH Options
UKROEd
Provide data protection and information governance training, working with the Head of DSIM and DPO in developing training and delivery. Support the reporting and analysis of data incidents. Working with the UKROEd Data Analyst, help investigate by collating information to support the organisation to learn and improve practice and … planning and executing of risk-based audit of existing and planned processes, products, systems and services. Identifies and documents risks in detail. Identifies the rootcause of issues during an audit, and communicates these effectively as risk insights. Collates evidence regarding the interpretation and implementation of control measures. … Prepares and communicates reports to stakeholders, providing a factual basis for findings. Business situation analysis Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Noir
will be provided to fill any gaps in your skill set): Data Quality Validation techniques, QA processes, Data Flows, Databases, SQL, Experience with data analysis and business intelligence/data visualisation software, Power BI (or similar), Automation/Manual Testing, Risk Assessment, RootCauseAnalysis, Vulnerability … Analysis, Primary Care Data, Healthcare Coding Systems, Risk Stratification Systems in HealthCare, especially Population Health, SDLC, Agile, Crum, JIRA, etc. An ISEB or ISTQB or equivalent qualification is preferred. Their benefits include the following: Medical, dental and vision insurance. Company pension. Choice of computer and gear. All the coffee more »
West London, London, United Kingdom Hybrid / WFH Options
Samworth Brothers Limited
analyse sources which provide commercial insights and contribute to data led sourcing decisions Conduct sourcing opportunity assessments, supplier/industry benchmarking, cost modelling and rootcauseanalysis to develop sourcing recommendations Creating and maintaining purchase agreements Setting up new suppliers in Starbucks systems Collaborating effectively with suppliers … knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities Aptitude for analytical skills Working knowledge of market analysis, spend analysis, sourcing category strategy, supplier relationship management should-cost models, and negotiations; Systems: Knowledge of Excel, Oracle, BI Apps, PowerPoint, and others. more »
Milton Keynes, Buckinghamshire, Simpson, United Kingdom Hybrid / WFH Options
Solo Search Ltd
flows Experience diagnosing, reporting, tracking and resolving data quality and software issues Experience with databases, with hands on knowledge of SQL Experience with data analysis and business intelligence/data visualisation software, Power BI (or similar) Experience developing test scripts and test cases both automated and manual Experience of … more widely about the context of such work and broader interdependencies Excellent interpersonal and communication skills (written and oral). Experience of Risk Assessment, RootCauseAnalysis and Vulnerability Analysis An understanding of any of Primary Care data, healthcare coding systems, and risk stratification systems in more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
flows • Experience diagnosing, reporting, tracking and resolving data quality and software issues • Experience with databases, with hands on knowledge of SQL • Experience with data analysis and business intelligence/data visualisation software, Power BI (or similar) • Experience developing test scripts and test cases both automated and manual • Experience of … more widely about the context of such work and broader interdependencies • Excellent interpersonal and communication skills (written and oral). • Experience of Risk Assessment, RootCauseAnalysis and Vulnerability Analysis • An understanding of any of Primary Care data, healthcare coding systems, and risk stratification systems in more »