Wales, Yorkshire, United Kingdom Hybrid / WFH Options
IQUW Group
response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct rootcauseanalysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯
Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct rootcauseanalysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Anson McCade
response and advanced security monitoring within a dynamic environment. As a Senior SOC Analyst, you will take ownership of escalated incidents from L1 and L2 analysts, leading investigations, performing rootcauseanalysis, and guiding appropriate remediation actions. You will play a key role in developing SOC use cases, enhancing monitoring capabilities, and ensuring incident response follows best … someone who thrives in a fast-moving environment and is comfortable working with both technical and non-technical stakeholders. Key Responsibilities Lead investigations into escalated security incidents, including detailed analysis and rootcause identification. Monitor and optimise SIEM tools (Splunk, QRadar, or similar), ensuring accurate detection and effective alerting. Perform malware analysis, reverse engineering, and develop … preferably in a SOC or NOC environment. Strong hands-on experience with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Anson McCade
response and advanced security monitoring within a dynamic environment. As a Senior SOC Analyst, you will take ownership of escalated incidents from L1 and L2 analysts, leading investigations, performing rootcauseanalysis, and guiding appropriate remediation actions. You will play a key role in developing SOC use cases, enhancing monitoring capabilities, and ensuring incident response follows best … someone who thrives in a fast-moving environment and is comfortable working with both technical and non-technical stakeholders. Key Responsibilities Lead investigations into escalated security incidents, including detailed analysis and rootcause identification. Monitor and optimise SIEM tools (Splunk, QRadar, or similar), ensuring accurate detection and effective alerting. Perform malware analysis, reverse engineering, and develop … preferably in a SOC or NOC environment. Strong hands-on experience with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Anson McCade
response and advanced security monitoring within a dynamic environment. As a Senior SOC Analyst, you will take ownership of escalated incidents from L1 and L2 analysts, leading investigations, performing rootcauseanalysis, and guiding appropriate remediation actions. You will play a key role in developing SOC use cases, enhancing monitoring capabilities, and ensuring incident response follows best … someone who thrives in a fast-moving environment and is comfortable working with both technical and non-technical stakeholders. Key Responsibilities Lead investigations into escalated security incidents, including detailed analysis and rootcause identification. Monitor and optimise SIEM tools (Splunk, QRadar, or similar), ensuring accurate detection and effective alerting. Perform malware analysis, reverse engineering, and develop … preferably in a SOC or NOC environment. Strong hands-on experience with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform rootcauseanalysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core … tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and rootcause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform rootcauseanalysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core … tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and rootcause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support More ❯
Honolulu, Hawaii, United States Hybrid / WFH Options
OMW Consulting
meet customer satisfaction. System Monitoring: You are skilled in system monitoring, with the ability to proactively identify potential issues or anticipate the need for increased capacity. Incident Response and RootCauseAnalysis: You possess a strong understanding of incident response processes and are adept at conducting thorough rootcause analyses. Adaptability and Problem-Solving: You More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
AtkinsRéalis
industry to transform construction project delivery and drive integrated data intelligence. To develop robust data models that underpin interactive dashboard visualisations and provide management insights and actionable intelligence through rootcauseanalysis evaluation. Using experience of construction project controls processes and business process analysis to interrogate client's ways of working and then design and document … periodic and ad-hoc reporting, taking ownership for the team's quality, accuracy, and robustness of data analysis. Experienced in the compilation and delivery of monthly project reporting and analysis requirements on time and communicating performance updates to senior leadership. Collaborate with the Project Controls teams to establish, monitor, and manage the Performance Measurement Baseline (PMB). Lead teams … and delivery of project controls products to support project delivery. Proven experience in transforming and organizing large data sets using Power Query, ensuring the data is structured for effective analysis and reporting. Proficiency in data manipulation and analysis using DAX (Data Analysis Expressions) for advanced insights and calculations. Experience in developing interactive and user-friendly dashboards in More ❯
london, south east england, united kingdom Hybrid / WFH Options
AtkinsRéalis
industry to transform construction project delivery and drive integrated data intelligence. To develop robust data models that underpin interactive dashboard visualisations and provide management insights and actionable intelligence through rootcauseanalysis evaluation. Using experience of construction project controls processes and business process analysis to interrogate client's ways of working and then design and document … periodic and ad-hoc reporting, taking ownership for the team's quality, accuracy, and robustness of data analysis. Experienced in the compilation and delivery of monthly project reporting and analysis requirements on time and communicating performance updates to senior leadership. Collaborate with the Project Controls teams to establish, monitor, and manage the Performance Measurement Baseline (PMB). Lead teams … and delivery of project controls products to support project delivery. Proven experience in transforming and organizing large data sets using Power Query, ensuring the data is structured for effective analysis and reporting. Proficiency in data manipulation and analysis using DAX (Data Analysis Expressions) for advanced insights and calculations. Experience in developing interactive and user-friendly dashboards in More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
AtkinsRéalis
and Energy sectors. Your Purpose: Manage and develop robust data models underpinning interactive dashboard visualisations that provide management insights and highlight actionable intelligence around specific areas of concern through rootcauseanalysis evaluation. Understand construction project controls processes and business process analysis, able to interrogate client's ways of working, and then design and document their … and best practice within the Project Controls community. Required experience: Proven experience in transforming and organizing large data sets using Power Query, ensuring the data is structured for effective analysis and reporting. Proficiency in data manipulation and analysis using DAX (Data Analysis Expressions) for advanced insights and calculations. Experience in developing interactive and user-friendly dashboards in … Power BI, translating complex data into actionable intelligence for stakeholders. Expertise in Advanced Excel, including complex formulas, pivot tables, data visualisation, and automation to support robust data analysis and reporting. What you can bring: Knowledge of the Microsoft Power Suite of applications, able to use Power Apps, Power Automate and Power BI to build input forms, develop workflow processes More ❯
london, south east england, united kingdom Hybrid / WFH Options
AtkinsRéalis
and Energy sectors. Your Purpose: Manage and develop robust data models underpinning interactive dashboard visualisations that provide management insights and highlight actionable intelligence around specific areas of concern through rootcauseanalysis evaluation. Understand construction project controls processes and business process analysis, able to interrogate client's ways of working, and then design and document their … and best practice within the Project Controls community. Required experience: Proven experience in transforming and organizing large data sets using Power Query, ensuring the data is structured for effective analysis and reporting. Proficiency in data manipulation and analysis using DAX (Data Analysis Expressions) for advanced insights and calculations. Experience in developing interactive and user-friendly dashboards in … Power BI, translating complex data into actionable intelligence for stakeholders. Expertise in Advanced Excel, including complex formulas, pivot tables, data visualisation, and automation to support robust data analysis and reporting. What you can bring: Knowledge of the Microsoft Power Suite of applications, able to use Power Apps, Power Automate and Power BI to build input forms, develop workflow processes More ❯
Ability to understand the development required to enable the design requirements to be delivered. Analyse design specifications and applicable regulations/legislation and apply into product. Define the functional analysis of the design specifications (based on standards) into clear product criteria. Assist in standing up services and environments in Azure and AWS and working server-side with new technologies. … Support the creation and maintenance of process documentation associated with the design and analysis process. Support the Engineering Director about specifications knowledge and product robustness if required. Participate in design reviews. Use tools to gather data on systems performance. Use gathered data alongside subjective evaluation to identify parameter changes to drive desired change in the systems performance. Define, plan … of own and team assignments through reviews. Attend various meetings and action/communicate instructions. Product written reports and make presentations as required. Undertake continuous training and development. Perform rootcauseanalysis and resolve problems. Relationship Management Represent work team at reviews and cross-organisational team meetings. Liaise and communicate with other departments. Build and work closely More ❯
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
across GCP, ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelor More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
VANLOQ LIMITED
cloud infrastructure across AWS and GCP, ensuring resilience, cost efficiency, and security. Collaborate with infrastructure, architecture, and cybersecurity teams to meet compliance and governance requirements. Support live systems, conduct rootcauseanalysis, and deliver solutions for incidents and performance bottlenecks. Skills & Experience Bachelors/Masters in Computer Science or equivalent experience. 5+ years in software engineering with More ❯
Falls Church, Virginia, United States Hybrid / WFH Options
Creative Information Technology, Inc
landscape maintenance. Experience maintaining the integrity and security of servers and systems. Experience developing and monitoring policies and standards for allocation related to the use of computing resources. Conduct rootcauseanalysis and implement continuous improvements. Experience in developing and implementing testing strategies and documenting results. Work in a diverse environment and cross-train with other global More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow rootcause analysis. Previous experience to identify rootcause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
technical guidance and mentorship to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Monitor system performance, conduct rootcauseanalysis, implement corrective actions and ensure compliance with security, data governance and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯
technical guidance and mentorship to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Monitor system performance, conduct rootcauseanalysis, implement corrective actions and ensure compliance with security, data governance and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
technical guidance and mentorship to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Monitor system performance, conduct rootcauseanalysis, implement corrective actions and ensure compliance with security, data governance and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯