101 to 125 of 213 Remote Root Cause Analysis Jobs

Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing root cause analysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯

Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing root cause analysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯

leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯

operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯

are well-governed and future-proofed. Key Tasks: • Monitor and report on service delivery performance against contractual SLAs and KPIs. • Manage major incidents and escalations, ensuring timely resolution and root cause analysis. • Lead and implement continuous service improvement initiatives. • Oversee service-related financials, ensuring accurate forecasting and budgeting. • Coordinate with client and internal teams to optimise and align More ❯

expertise and offering guidance to colleagues on your project team. Delivering host- and network-based incident response investigations: including triage, system recovery, technical evidence collection, forensics, log, malware and root cause analyses. Developing and sharing domain expertise: we will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs. More ❯

our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and … incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in … to major incidents, ensuring swift resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact. Root Cause Analysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all actions arising from RCAs are More ❯

meet customer satisfaction. System Monitoring: You are skilled in system monitoring, with the ability to proactively identify potential issues or anticipate the need for increased capacity. Incident Response and Root Cause Analysis: You possess a strong understanding of incident response processes and are adept at conducting thorough root cause analyses. Adaptability and Problem-Solving: You More ❯

performance of Azure Data Factory pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting root cause analysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data transformations and analytics. You will … skills in writing, troubleshooting, and optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for root cause analysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. What we offer you: At More ❯

insights in a change/transformation environment and presenting to stakeholders. As a Project Manager, your primary responsibilities will include: Supporting the Integrated Project Team with the generation and analysis Project data, and by performing analysis such as critical path, schedule risk analysis and Earned Value variance root cause analysis. Liaising with other internal areas. … Presenting data and insight analytics to stakeholders. Supporting Senior Project Managers on the project. Ensuring contractual and programme baseline control management is adopted. Monthly collation and analysis of finance data such as schedule derived Estimates To Complete. Breakdown Structures to ensure effective cost and schedule reporting. Support to the Programme Risk & Opportunity Management Process with risk identification, documentation, and … risk analysis, including the tracking of mitigation and capture plans within the IMS as required. To be successful as a Project Manager, you will need to meet the following criteria: Strong MS Excel skills, using pivot tables and V-Lookups. Have experience with programme management and delivery. Able to gather, analyse and present data and insights. Experience in IT More ❯

insights in a change/transformation environment and presenting to stakeholders. As a Project Lead, your primary responsibilities will include: Supporting the Integrated Project Team with the generation and analysis Project data, and by performing analysis such as critical path, schedule risk analysis and Earned Value variance root cause analysis. Liaising with other internal areas. … Presenting data and insight analytics to stakeholders. Supporting Senior Project Managers on the project. Ensuring contractual and programme baseline control management is adopted. Monthly collation and analysis of finance data such as schedule derived Estimates To Complete. Breakdown Structures to ensure effective cost and schedule reporting. Support to the Programme Risk & Opportunity Management Process with risk identification, documentation, and … risk analysis, including the tracking of mitigation and capture plans within the IMS as required. To be successful as a Project Lead, you will need to meet the following criteria: Strong MS Excel skills, using pivot tables and V-Lookups. Have experience with programme management and delivery. Able to gather, analyse and present data and insights. Experience in IT More ❯

in mind and is testable. You'll also: Take responsibility for writing, implementing, and maintaining high-quality and robust API tests, designing and developing frameworks from scratch. Undertake requirement analysis and validation, transforming business requirements into different layers of testing with appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example mapping, writing scenarios, reviews) to act as …/Reqnroll, Cucumber). Knowledge of Mocking Mechanisms with exposure to Wiremock, Interceptor Pattern, or equivalent tools. Experience in building and designing test frameworks. Good experience in defect management, root cause analysis, triage, and reporting. Excellent communication skills for presenting complex technical information clearly. Experience with Git-based source control tools and working in an agile environment. More ❯

based in the UK or Germany . WHAT YOU'LL DO Manage the day-to-day payments and settlement processes Monitor payments related systems and complete technical investigations and root-cause analysis Own a second level of support ticketing system and handle any escalations resulting thereof Recommend and implement the achievement of process enhancements Work closely with … Treasury, FinOps department or similar You have solid understanding of credit cards, payments processing and transaction monitoring. You have experience working with ticketing systems and completing complex investigations and analysis, along with transaction monitoring You are detail-oriented and can handle multiple tasks simultaneously in a dynamic and time bound environment You have ability to manage multi channel communications More ❯

real-world digital solutions in a collaborative environment. Role As a Software Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be instrumental in implementing WM Reply … understood and correctly used. You'll facilitate ongoing support of our software solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting root cause analysis As a Software Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysis More ❯

team and define and deliver our internal transformation plans. As a Business Analyst, you will collaborate with various stakeholders, including executives, managers, and technical teams, to gather requirements, complete root cause analysis, define problem statements and support successful project delivery. Responsibilities Conduct comprehensive analysis of business processes, systems, and operations to identify gaps, inefficiencies, and opportunities … business processes. Ensure finished outputs are handed over, signed off and imbedded with BAU. Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and process improvement. About You Experience working within the energy and utilities sector is an advantage. Proven experience working as a Business Analyst or in a similar role. Strong … analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy. Previous experience using business analysis tools such as Miro, Atlassian products or similar. Excellent communication skills, both written and verbal, with the ability to effectively interact and collaborate with stakeholders at all levels of the organization. Strong problem More ❯

Drive process and quality improvements within the Service Department under the guidance of the Product Support Manager. Ensure technical quality and best engineering practices through data collection, research, and analysis during process improvements. Collaborate with the service commercial team to implement best practices, improve processes, and drive cost-saving initiatives. Produce clear and concise quality reports, audits, process flows … costs through better internal and contractor processes. Provide technical support and contribute to improving warranty and concession processes as needed. Essential Qualifications & Skills: Relevant engineering qualification(s) Strong data analysis, report writing, and project management skills Excellent knowledge of power generation processes Advanced Excel and Microsoft Office skills Proficiency in creating processes using Visio Ability to conduct research on … skills in English Clean UK driving license (category B) Desirable Experience: BEng (Hons) degree Experience in a similar role requiring problem-solving, technical interpretation, and report writing Experience with root cause analysis Proven track record of managing customer relationships Personal Attributes: Strong relationship management and communication skills at all levels Focused, resilient, and able to prioritize company More ❯

a range of skills you will: Support production Linux/RHEL infrastructure and associated applications ensuring high availability Configure infrastructure environments for automation/orchestration; optimise for efficiency Conduct root-cause analysis of application and infrastructure faults and resolve technical problems Perform system upgrades across infrastructure, database and containerisation technologies Spin up server environments utilising automation tools More ❯

campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics … KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish More ❯

new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify recurring issues and contribute to root cause analysis and long-term fixes. Key Skills & Experience: Previous experience in a 1st line support or service desk role, ideally within an MSP. Prior experience in More ❯

patching status, and security compliance. Provide insights and recommendations for performance improvements and security enhancements. 4. Issue Remediation: Respond to and resolve incidents related to enterprise tools promptly. Perform root cause analysis of recurring issues and develop strategies to prevent future occurrences. Collaborate with other IT teams to address complex problems and implement long-term solutions. 5. More ❯

pipeline monitoring, alerting, and logging to detect failures and performance bottlenecks. Build automation to ensure data quality, lineage tracking, and schema evolution management. Participate in incident response, troubleshooting, and root cause analysis for data issues. Advocate for DataOps best practices, driving automation, reproducibility, and scalability. Document infrastructure, data workflows, and operational procedures. What are we looking for More ❯

respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and proactive problem solving. The team is empowered to deploy changes in response to arising requirements. Business-as-usual maintenance: Use of automation tools and More ❯

Windows services (IIS etc) Support of Containerisation technologies Configuration Management tooling such as Ansible, Puppet or Chef Interest in working within an Agile/Scrum environment Problem Solving and root cause analysis of issues in complex environments At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known More ❯

manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including root cause analysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯

architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform Root Cause Analysis (RCA) and provide recommendations for application teams Improve availability and reduce customer impact using Industry best observability tools Ensure best-practice and security-minded architecture More ❯