Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Artis Recruitment
for core line of business applications, resolving incidents and service requests within agreed timescales. Monitor application health, data processing, and integrations to ensure service continuity. Investigate recurring issues, conduct rootcauseanalysis, and implement long-term solutions. Maintain technical documentation, FAQs, and support procedures. Collaborate with internal and external teams on release cycles, testing, and validating system More ❯
King George, Virginia, United States Hybrid / WFH Options
TMC Technologies
requirements - Creating, modifying and executing test plans, test procedures and test scenarios - Generation of test observation reports, problem reports and test reports - Performing data collection/data extraction - Performing rootcauseanalysis on command and control systems - Assessing the operational and technical impacts of problems identified - Defining and tracking test metrics Working knowledge of the following: - Interfacing More ❯
stakeholders across the company. Qualifications/Skills needed Strong skills in developing metrics, dashboards, and professional presentations Strong knowledge of issue and defect management processes and tools. Proficiency in rootcauseanalysis techniques and problem-solving methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards Solid understanding of software integration principles and dependencies. Excellent More ❯
Query Language (DQL) and Grail for advanced data analytics Integration with external systems via APIs in complex environments Experience with Davis AI in order to: Correlate events for effective rootcauseanalysis Provide predictive insights and proactive recommendations Automatically detect anomalies and performance degradations Candidates will need to show evidence of the above in their CV in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
Query Language (DQL) and Grail for advanced data analytics Integration with external systems via APIs in complex environments Experience with Davis AI in order to: Correlate events for effective rootcauseanalysis Provide predictive insights and proactive recommendations Automatically detect anomalies and performance degradations Candidates will need to show evidence of the above in their CV in More ❯
Saint Paul, Minnesota, United States Hybrid / WFH Options
Genesis10
systems and apply patches Plan, coordinate, and execute projects and assignments on Red Hat systems Consult with end users/customers Perform daily assistance and requests Incident assistance and root-causeanalysis Interface with 3rd party support vendors for problem resolution Develop and maintain documentation for team and operations support Provide next-level technical support for complex More ❯
Saint Paul, Minnesota, United States Hybrid / WFH Options
Genesis10
operating systems and apply patches Plan, coordinate and execute projects and assignments on Windows systems Consult with end users/customers Perform daily assistance and requests Incident assistance and root-causeanalysis Interface with 3rd party support vendors for problem resolution Develop and maintain documentation for team and operations support Provide next level technical support for complex More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Genedrive
products Research, design, verify, and transfer all aspects of the Genedrive System electronics Produce test plans for FCC, EMC, CE, UKCA, CB Scheme, FDA Conduct hardware verification, validation, and rootcauseanalysis Support software and assay teams with hardware integration Collaborate with suppliers and partners to ensure high-quality product development Drive research and development for hardware More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Genedrive
products Research, design, verify, and transfer all aspects of the Genedrive System electronics Produce test plans for FCC, EMC, CE, UKCA, CB Scheme, FDA Conduct hardware verification, validation, and rootcauseanalysis Support software and assay teams with hardware integration Collaborate with suppliers and partners to ensure high-quality product development Drive research and development for hardware More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
Day-to-day, you will: Manage customer privacy queries, complaints, and data subject rights requests. Support the creation and delivery of data privacy communications and awareness campaigns. Assist in rootcauseanalysis for data protection incidents and breaches. Provide input into Data Protection Impact Assessments and process reviews. Maintain policies, procedures, notices, and training materials. Undertake research More ❯
hemel hempstead, east anglia, united kingdom Hybrid / WFH Options
Haven
Day-to-day, you will: Manage customer privacy queries, complaints, and data subject rights requests. Support the creation and delivery of data privacy communications and awareness campaigns. Assist in rootcauseanalysis for data protection incidents and breaches. Provide input into Data Protection Impact Assessments and process reviews. Maintain policies, procedures, notices, and training materials. Undertake research More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Haven
Day-to-day, you will: Manage customer privacy queries, complaints, and data subject rights requests. Support the creation and delivery of data privacy communications and awareness campaigns. Assist in rootcauseanalysis for data protection incidents and breaches. Provide input into Data Protection Impact Assessments and process reviews. Maintain policies, procedures, notices, and training materials. Undertake research More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
M Group
will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). RootCauseanalysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
encouraged. Key Responsibilities Lead end-to-end network projects: design, implementation, documentation, and support Provide 3rd line support and act as an escalation point for network-related issues Perform rootcauseanalysis and implement long-term fixes Maintain network configuration backups and monitor logs for operational insights Support both on-premises and cloud-based infrastructure Create and … Strong understanding of TCP/IP, DNS, VPNs, WAN/LAN, and routing protocols Experience within a similar role Hands-on experience with entire Cisco Stack Skilled in log analysis, alerting tools, and backup management Experience managing network projects from start to finish More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
encouraged. Key Responsibilities Lead end-to-end network projects: design, implementation, documentation, and support Provide 3rd line support and act as an escalation point for network-related issues Perform rootcauseanalysis and implement long-term fixes Maintain network configuration backups and monitor logs for operational insights Support both on-premises and cloud-based infrastructure Create and … Strong understanding of TCP/IP, DNS, VPNs, WAN/LAN, and routing protocols Experience within a similar role Hands-on experience with entire Cisco Stack Skilled in log analysis, alerting tools, and backup management Experience managing network projects from start to finish More ❯
King George, Virginia, United States Hybrid / WFH Options
TMC Technologies
where applicable. A SECRET (or higher) security clearance is required. Job Requirements Secret (or higher) security clearance 3+ years of experience with: - Performing data collection/data extraction. - Performing rootcauseanalysis on command and control systems. - Assessing the operational and technical impacts of problems identified. - Defining and tracking test metrics. Working knowledge of: - Interfacing systems such More ❯
device templates and configurations as well as testing and validating compatibility of optical transceiver devices with various types of networking equipment. Assist with optical network equipment troubleshooting, integration, and rootcauseanalysis efforts. Support Solution Engineering team with test scenarios and reports. What you will bring: Basic understanding of optical network technologies (fiber optics, Mux/Demux More ❯
effective and impactful delivery of consumer compliance programmes. Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead rootcauseanalysis and action plan tracking for findings and control gaps. Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments. Collaborate More ❯
City of London, London, United Kingdom Hybrid / WFH Options
EML
effective and impactful delivery of consumer compliance programmes. Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead rootcauseanalysis and action plan tracking for findings and control gaps. Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments. Collaborate More ❯
london, south east england, united kingdom Hybrid / WFH Options
EML
effective and impactful delivery of consumer compliance programmes. Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead rootcauseanalysis and action plan tracking for findings and control gaps. Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments. Collaborate More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
EML
effective and impactful delivery of consumer compliance programmes. Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead rootcauseanalysis and action plan tracking for findings and control gaps. Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments. Collaborate More ❯
slough, south east england, united kingdom Hybrid / WFH Options
EML
effective and impactful delivery of consumer compliance programmes. Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead rootcauseanalysis and action plan tracking for findings and control gaps. Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments. Collaborate More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Pontoon
as Test Plans, Workload Models, and Test Reports. Participate in hands-on test preparation and execution, including scenarios and scripts. Monitor and report on status, coverage, and results. Lead rootcauseanalysis for defects and manage RAID (Risks, Assumptions, Issues, Dependencies). Essential Knowledge and Experience: 10+ years as a Non-Functional Test Architect/Specialist. Expertise More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Eligo Recruitment
M&E maintenance, procedures, and documentation. Conduct audits to ensure site teams are in full compliance with operational standards and safety protocols. Troubleshooting: Use your extensive experience to perform rootcauseanalysis (RCA) for complex incidents, providing detailed reports and actionable recommendations to prevent future occurrences. Stakeholder Engagement: Collaborate effectively with senior management, project teams, and external More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
organisation and wider smart energy sector. Collaborate with internal and external teams to identify opportunities for security improvements and evaluate emerging security technologies. Gather forensic data for in-depth rootcause analysis. Key Requirements Proven experience in incident management and response, including leading investigations in complex environments. Strong ability to work independently and collaboratively to achieve objectives. Previous More ❯