City of London, London, United Kingdom Hybrid / WFH Options
Russell Tobin
support while doing progress tracking for high-priority projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers … across multiple programs to support the needs of the business, for example, implementing tooling changes, assisting with root-causeanalysis, conducting comprehensive audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for … Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support on team execution tracking and outbound communications Minimum Qualifications: Proven experience in data analysis with the ability to interpret data and provide actionable insights Experience with data querying languages (e.g. SQL), Google Suite (Google Docs, Sheets, Slides, etc), Lucid Charts, etc. Excellent verbal More ❯
Burke, Virginia, United States Hybrid / WFH Options
ALTA IT Services
and ensure accurate data visualization. • Design and maintain dashboards for network health, application performance, and security insights. • Integrate LiveAction solutions with SIEMs, orchestration tools, and other monitoring platforms. • Conduct root-causeanalysis of performance bottlenecks, latency, and packet loss across large-scale networks. • Create custom reports and alerts for performance metrics, compliance monitoring, and capacity planning. • Assist … with an understanding of cybersecurity frameworks. Preferred Qualifications: • LiveAction product certifications (e.g., LiveAction Certified Professional). • Experience integrating LiveAction with Splunk, Elastic, or other SIEMs. • Familiarity with packet-level analysis tools like Wireshark or Riverbed. • Experience with scripting and automation (Python, Ansible, PowerShell). • Prior experience supporting agencies such as DoD, DHS, VA, or IC. More ❯
Columbus, Ohio, United States Hybrid / WFH Options
Caelum Research Corporation
CND alert or emerging situational awareness/threat. Serves as an expert on CND requirements and compliance to such requirements by using IA tools and techniques to perform compliance analysis and correlation, tracking and remediation, coordination and escalating CND non-compliance. Provides technical analysis and sustainment support for the enterprise for IA tools and applications and assists with … Defense-In-Depth signatures and perimeter defense controls to diminish network threats. Requirements: • Five (5) years of relevant experience or related formal education • Two (2) years of experience performing rootcauseanalysis of cybersecurity events and incidents • Two (2) years of experience analyzing network traffic and/or system logs Required Skills: • Must possess a current DOD … and verbal skills to appropriately document and brief Cybersecurity Incidents • Working knowledge of at least two cybersecurity areas: Firewall IDS/IPS Host based antivirus Vulnerability Management Forensics Malware Analysis Device Hardening • Understanding of Defense-in-Depth • Ability to build and read scripts in languages such as Perl, Bash, Powershell, Ruby, Python More ❯
related to Linux, Windows, Oracle, SQL, networking (TCP/IP, DNS, firewalls, switches), and related systems. Develop and maintain shell scripts, SOAP integrations, Jasper Reports, and database queries. Provide rootcauseanalysis and corrective actions for reported system incidents. Collaborate with cross-functional teams and customers to ensure high-quality service delivery. Maintain compliance with industry standards More ❯
Day to day management of the storage and backup infrastructure. Provide support for incidents being escalated from the Support Team. Contribute to RootCauseAnalysis of incidents and problems when required. Plan and perform updates and upgrades to the storage and backup infrastructure. Collaborate with SREs and other teams to provide technical advice and guidance. Assist in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Roc Search Limited
high standard. Their tech stack: Windows Server 2022, SQL Sever Azure, Azure B2C .Net PowerShell, SQL, CLI Key Responsibilities: Provide second-line support for production applications, including incident triage, rootcauseanalysis, and resolution. Maintain and enhance CI/CD pipelines using tools like Azure DevOps. Collaborate with developers to ensure smooth deployments and rollback strategies. Monitor More ❯
Reading, Massachusetts, United States Hybrid / WFH Options
TEK INSPIRATIONS
their needs and ensuring enterprise applications support business objectives. Collaborate with business units to gather requirements, identify pain points, and recommend enhancements or new solutions to improve productivity. Lead rootcauseanalysis for application incidents and ensure timely resolution of recurring issues. Implement and document procedures for the application lifecycle, including issue tracking, testing, change management, and More ❯
Mc Lean, Virginia, United States Hybrid / WFH Options
ALTA IT Services
of product launch. Responsibilities will include test strategy and plan development, test and test data development, test execution and automation, tracking and reporting of software defects and defect resolution, rootcauseanalysis of identified defects, and development and maintenance of test and test result documentation. You will support testing activities across the entire software development lifecycle, including More ❯
Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct rootcauseanalysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯
to assess technical decisions for trade-offs and align with strategic business goals. Ability to influence technical direction and set coding and design standards. Excellent troubleshooting, performance tuning, and root-causeanalysis skills. Experience working with cross-functional teams including architects, business analysts, testers, and vendors. Behaviours and Attributes Proactive, resourceful, and self-motivated with a delivery More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
eTeam Inc
skills. Self-driven and be able to work independently with minimal supervision Requirements gathering in a technical environment – Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Rootcauseanalysis skills More ❯
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom Hybrid / WFH Options
Adecco
problem status and resolution plans. Oversee the end-to-end problem management process, ensuring alignment with ITIL standards. Conduct major incident and compliance reviews. Maintain accurate records of problems, root causes, and solutions, and produce regular reports on activities and outcomes. What we're looking for ITIL V4 Foundation (minimum). Lean intelligence and Six Sigma experience. Strong critical … thinking and rootcauseanalysis skills. Ability to step back, approach issues logically, apply intuition, and engage the right people to resolve them. A continual improvement mindset - identifying risks to service before they cause incidents. If you have a passion for problem-solving, a proactive approach, and the ability to make a tangible impact on service More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Larbey Evans
system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and rootcauseanalysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and rootcauseanalysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Larbey Evans
system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and rootcauseanalysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯
performance. The Role: Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS Act as an escalation point for critical data incidents and lead rootcauseanalysis Optimising system performance, define SLIs/SLOs, and drive reliability Woking closely with various other departments and teams to architect scalable, fault-tolerant data solutions More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS *Act as an escalation point for critical data incidents and lead rootcauseanalysis *Optimising system performance, define SLIs/SLOs, and drive reliability *Woking closely with various other departments and teams to architect scalable, fault-tolerant data solutions More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Lorien
the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting rootcauseanalysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. Manage incidents, service requests, and change controls via standard ITIL-based processes. Lead and participate in rootcauseanalysis for infrastructure-related incidents and issues. Maintain and update detailed technical documentation and configuration records. Act as a senior point of contact for customers, attending More ❯
San Diego, California, United States Hybrid / WFH Options
Gridiron IT Solutions
using Infrastructure as Code with Terraform and configuration management tools like Ansible Automate repetitive tasks to eliminate toil and drive consistency + repeatability Actively participate in incident response and root-causeanalysis, support a blameless post-mortems culture Qualifications: Eligible for Top Secret/SCI Security clearance 5+ Years Experience working in a Security culture Experience working More ❯
and introducing new tools or automations. Understanding of the ITIL framework or service management methodology Experience in incident management, including owning the response process for urgent issues and ensuring rootcauseanalysis is performed and documented. Excellent communication skills, both written and verbal. Hands-on experience with service desk tools, e.g. Jira, Zendesk, ServiceNow. If that's More ❯
North West London, London, United Kingdom Hybrid / WFH Options
SEFE MARKETING & TRADING LIMITED
Oracle estate is secured, up-to-date with security patches, operating system updates, and aligned with company policies. Maintain proper database security and monitor compliance. Youll provide prompt, precise rootcauseanalysis and work closely with IT Development and Infrastructure teams to resolve issues and improve performance. Disaster Recovery & Incident Management: Participate in disaster recovery exercises, ensure More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
skills. Self-driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Rootcauseanalysis skills More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
eTeam
skills. • Self-driven and be able to work independently with minimal supervision • Requirements gathering in a technical environment – Cloud and on-premise infrastructure platforms • Strong process mapping skills • Strong analysis skills • Identification of use cases • Technical understanding of infrastructure technologies • Experience of working closely with IT developers/engineers and operational teams • Rootcauseanalysis skills More ❯
Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning. Participate in on‐call for your area and drive root‐causeanalysis with crisp follow‐ups. 15% Collaborate Pair with back‐end & front‐end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks … ADK preferred ). Proven track record shipping AI agents and building RAG pipelines. LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‐on with time‐series analysis (forecasting, change‐point, drift). Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control. Communication: You explain More ❯