and dashboards to identify potential control failures as part of the control testing process. Ensure the accuracy and timely completion of control testing, providing peer review. Document findings, including rootcauseanalysis and applicable recommendations for remediation. Be the primary liaison with partners, delivering clear progress updates and results. Contribute lessons learned by integrating partner feedback to … and organizational requirements. Experience applying governance, risk, and control principles. Experience in automated and manual testing of security controls. Experience facilitating meetings and conveying complex ideas. Data collection, validation, analysis, and interpretation. Experience Researching and applying latest technologies. Experience with Agile methodology. Big 4 accounting experience. Hold a professional certification such as CISA, CISM, CISSP, PCI QSA, ISO More ❯
and dashboards to identify potential control failures as part of the control testing process. Ensure the accuracy and timely completion of control testing, providing peer review. Document findings, including rootcauseanalysis and applicable recommendations for remediation. Be the primary liaison with partners, delivering clear progress updates and results. Contribute lessons learned by integrating partner feedback to … and organizational requirements. Experience applying governance, risk, and control principles. Experience in automated and manual testing of security controls. Experience facilitating meetings and conveying complex ideas. Data collection, validation, analysis, and interpretation. Experience Researching and applying latest technologies. Experience with Agile methodology. Big 4 accounting experience. Hold a professional certification such as CISA, CISM, CISSP, PCI QSA, ISO More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
leadership role where you'll take ownership of incident and problem management across a critical national infrastructure environment. You'll oversee the governance of best practice frameworks, ensuring timely rootcauseanalysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
DAWSON
facilitate training programs to educate project teams on quality control procedures and best practices. Manage and maintain detailed documentation related to quality control processes, inspections, and test results. Conduct rootcauseanalysis and identify opportunities for process improvement to enhance overall project quality and efficiency. Stay up-to-date with current industry trends, codes, and regulations related … quality management. Manage and conduct weekly QC Meetings with the client during the construction contract. Manage and conduct daily safety meetings with subcontractors as necessary. Review subcontractor Activity Hazard Analysis' prior to starting a definable feature of work. This position will require travel and management of remote Federal Construction projects approximately 85% of the time. During travel periods at More ❯
smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and rootcauseanalysis of SLA failures Maintain accurate, up-to-date service documentation Create and deliver customer SLA performance reports Identify and implement service improvement initiatives with internal More ❯
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
Telent
smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and rootcauseanalysis of SLA failures Maintain accurate, up-to-date service documentation Create and deliver customer SLA performance reports Identify and implement service improvement initiatives with internal More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and rootcauseanalysis of SLA failures Maintain accurate, up-to-date service documentation Create and deliver customer SLA performance reports Identify and implement service improvement initiatives with internal More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
SCG Connected
Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct rootcause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for … to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct rootcause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯
to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct rootcause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and rootcause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
such as Slack, Zoom, and MS Teams. Act as a subject matter expert on Google Workspace and Okta , which are central to our IT environment. Troubleshoot technical issues, perform rootcauseanalysis, and implement long-term fixes. Manage hardware and asset lifecycles, ensuring accurate inventory and smooth onboarding/off boarding processes. Provide professional, customer-focused support … our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with rootcause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A More ❯
Calabasas, California, United States Hybrid / WFH Options
Advanced Software Design
responsibilities for inertial navigation systems and/or mission computers, including support for existing product lines • Creation of innovative designs with high producibility at minimum unit cost • Support for rootcauseanalysis and quick resolution of manufacturing line stops and other critical production activities • Collaborative work with other engineering organizations, program management, factory operations, global supply chain … STEM discipline with 1 year of applicable experience • Expertise with mechanical CAD software (Siemens NX preferred) • Experience with Geometric Dimensioning and Tolerancing (GD&T), drawing creation, tolerance stack-up analysis, etc. • Good presentation and writing/communication skills • Experience mentoring junior level engineers • Must have an Active DoD Secret or higher clearance Preferred Qualifications for a Principal Mechanical Design More ❯
Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Sessions withUnmind Enhanced Family Leave Values-driven culture - we're really proud of our culture. So Energy Who we are So Energy was created in … monthly/quarterly reports for senior leadership, including trend analyses, month-over-month comparisons, and variance explanations. • Support strategic initiatives and Lead or participate in special projects- providing data analysis, model validation, and performance tracking. • Conduct "deep dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key … performance indicators (KPIs) related to payments • Perform root-causeanalysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations and Finance teams. Trend Identification & Forecasting • Analyse historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt More ❯
role with a focus on problem solving and presentation? What is the Role: The UK Portfolio Management Unit (UK PMU) supports the AIB UK business strategy by providing timely analysis and MI related to the credit portfolio and driving forward looking analysis and insight. This is a hands-on role that requires attention to detail and self-motivation … UK and ROI functions to develop and deliver on reporting solutions on enterprise wide internal projects as the face of UK PMU and external regulatory reporting Interpreting complex data analysis requirements and leveraging the data warehouse or dashboards to identify and build appropriate solutions What you Will Bring; A Bachelor's degree in a Business, Economics or similar discipline … various tools (Excel, Qlikview, Tableau, etc.) to analyse complex datasets, draw conclusions, and present insights/findings/solutions Knowledge of SQL/SAS/databases (automation, report generation, rootcauseanalysis, writing complex queries) is advantageous but not essential Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we More ❯
role with a focus on problem solving and presentation? What is the Role: The UK Portfolio Management Unit (UK PMU) supports the AIB UK business strategy by providing timely analysis and MI related to the credit portfolio and driving forward looking analysis and insight. This is a hands-on role that requires attention to detail and self-motivation … UK and ROI functions to develop and deliver on reporting solutions on enterprise wide internal projects as the face of UK PMU and external regulatory reporting Interpreting complex data analysis requirements and leveraging the data warehouse or dashboards to identify and build appropriate solutions What you Will Bring; A Bachelor's degree in a Business, Economics or similar discipline … various tools (Excel, Qlikview, Tableau, etc.) to analyse complex datasets, draw conclusions, and present insights/findings/solutions Knowledge of SQL/SAS/databases (automation, report generation, rootcauseanalysis, writing complex queries) is advantageous but not essential Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we More ❯
system alerts, triage incidents, and execute rapid investigations. Define and improve alert thresholds, logic, and rule-based or statistical models to increase signal quality and reduce noise. Incident Management & RootCauseAnalysis Lead real-time incident response for payments-related issues and fraud escalations. Work with engineering, information security, and compliance teams to investigate root causes … market operational readiness for new geographies (e.g., US launch) by defining fraud detection standards and monitoring capabilities. WHAT YOU'LL BRING 3+ years in payments monitoring, fraud operations, risk analysis, or fintech security - ideally with a PSP, issuer or a FinTech firm. Deep familiarity with card payment flows , authorization patterns, and fraud types (e.g., phishing, card testing, BIN attacks More ❯
activities. Apply your specialist Private Equities/Credit and Hedge Funds knowledge, combined with your knowledge of the service and the systems to support the ongoing business. Complex query analysis and resolution including client queries & internal issues. Preparing and supporting the preparation, monitoring and reporting on the RCSA (risk & control self-assessment) for teams in the UK Private Banking … unit (including Operations, SWP and Technology) feeding the SIEL firm wide RCSA. Responsibilities include: Supporting the development, monitoring and maintenance of risk registers The development and analysis of key risk indicators Key control testing and assessment Monitoring and reporting of operational risk events Work closely with the business and control function to identify risks Undertake and report on operational … risk trend analysis Plan, report and track remediation plans/actions related to gaps in RCSA Challenge the framework to ensure it meets the changing and growing demands of the business to ensure it remains fit for purpose Preparation of, or supporting the preparation of, rootcauseanalysis of operational risk events within the Incident management More ❯
development, architecture and SRE teams to support modern platform capabilities Contribute to infrastructure decision-making, balancing long-term goals with practical delivery Play an active role in incident response, rootcauseanalysis, and continuous improvement initiatives Platform Engineer Requirements We're looking for a Platform Engineer with a strong understanding of Linux systems administration, solid cloud experience More ❯
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
for in an Operations Support Analyst: 2-3 years' experience in operations support across enterprise platforms (HR, ERP, Finance, Integrations). Strong analytical skills, with proven experience in reporting, rootcauseanalysis, and process improvement. Excellent stakeholder management, communication, and vendor engagement skills. Comfort working in complex, multi-vendor IT environments with global teams. Familiarity with ITIL More ❯
and encryption mechanisms Collaborate with internal stakeholders to gather business requirements and translate them into technical specifications Monitor and troubleshoot file transfer processes, identify and resolve issues, and perform rootcauseanalysis Implement best practices for data integrity, security, and compliance, ensuring adherence to relevant regulations and standards Develop and maintain documentation, including system architecture, configuration details More ❯
out technical performance and enhancements. Key Responsibilities : Lead incident management and escalations within a fast-paced NOC environment. Provide technical mentorship to team members, fostering growth and upskilling. Conduct rootcauseanalysis and drive continuous improvement initiatives. Maintain and improve network documentation and operational processes. Engage in vendor management and coordinate with multiple network solution providers. Play More ❯
Aldershot, Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
across platforms, leading scanning, remediation, and reporting activities Design and enforce endpoint security policies, access controls, and malware protections Lead incident identification and response efforts, ensuring swift containment and rootcauseanalysis Oversee system hardening and compliance with industry standards (CIS, STIG, NIST) Contribute to strategic security planning and advise engineering and programme leadership on cyber risks More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Versar Global Solutions
digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in … with the DHS's network architecture and design standards. Produce SELC project artifacts such as requirements, design documents, diagrams and other required documentation. Responsible for troubleshooting network incidents, providing rootcauseanalysis and documenting information in tickets and knowledge repositories. Willing to work nights for network Change Request (CR) implementations and be a part of the on More ❯