Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
St. Albans, Hertfordshire, South East, United Kingdom
Meridian Business Support Limited
and paper records, maintain site log books Maintain good working relationships with the customer, office, Helpdesk Support the achievement of contractual KPI's and SLA's Carry out general maintenance and good housekeeping practices Maintain adherence to both customer and internal policies and procedures Hours of Work Monday Friday 8am more »
Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within current SLA's. Please send your CV now or call Caroline on (phone number removed) for more information more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Sudbury, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
literate (able to learn new systems bespoke to our industry), comfortable with the accurate processing of a high volume of information to meet deadlines (SLA timeframes and KPI’s), be an excellent communicator, able to work with internal and external stakeholders over the phone and by email, as a representative more »
payroll inputs and checks To co-ordinate the regular payroll feeds to the Payroll system To provide a high quality payroll output within agreed SLA’s & KPI’s To be a readily accessible specialist on payroll topics within TCS HRO To keep abreast of payroll legislative requirements and best practices more »
Watford, Hertfordshire, South East, United Kingdom
Rednal Recruitment
qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - UK Driving License and eligibility more »
Watford, Hertfordshire, South East, United Kingdom
Rednal Recruitment
qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - UK Driving License and eligibility more »
across the EMEA region. Responsibilities: End to end processing of 4 payrolls across Spain, Belgium, Isreal and the UK 8+ years in EMEA processing SLA approving Payroll-related inquiries and issues from employees & the business Ongoing vendor internal process improvement Skills: Fluent in English + other languages highly desirable ADP more »
engineers are undertaking work tasks as directed and with suitable H&S awareness/implementation. Ensure awareness and compliance to the contractual KPIs/SLA’s. Ensure the Computer Maintenance system, e.g. Maximo, Concept, etc is kept up to date and that PPM and reactive tickets are closed out with more »
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published ServiceLevelAgreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become an integral member of more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published ServiceLevelAgreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become an integral member of more »
Exciting opportunity to slowly move away from BAU in becoming a Project Engineer. Are you looking for the opportunity to maintain a broad skill set? If so, then look no further I'm looking for an experience Infrastructure Engineer to more »
Exciting opportunity to slowly move away from BAU in becoming a Project Engineer. Are you looking for the opportunity to maintain a broad skillset? If so, then look no further Im looking for an experience Infrastructure Engineer to join and more »
the best level of customer service and support. • Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. • Work proactively with call allocators to ensure SLA’s are met in the most economic way. • Have a solid understanding of customers SLA requirement more »
the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement more »
+ a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile … development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments software applications, in a ServiceLevelAgreement environment, (responding to and resolving User problems/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Comprehensive range of Employee Bene
+ a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile … development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments software applications, in a ServiceLevelAgreement environment, (responding to and resolving User problems/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues more »
should be aware Main duties of the job To provide 2nd line support to the Trust and to other team members adhering to ServiceLevelAgreement timescales and requirements To provide assistance with the deployment of the Trust's IP & analogue Telephony solutions providing technical & administration support. To install, maintain … GkPu7HphU8A Job description Job responsibilities Purpose of Role: To provide 2nd line support to the Trust and to other team members adhering to ServiceLevelAgreement timescales and requirements To provide assistance with the deployment of the Trusts IP & analogue Telephony solutions providing technical & administration support. To install, maintain and … auditing of computer cabinets making sure they are tidy, colour-coded using the correct and cables. Contribute to the department meeting its ServiceLevel Agreements (SLA) for resolving IT issues by delivering a high quality technical support service to the users of production services and interfaces as directed by the more »
should be aware Main duties of the job To provide 2nd line support to the Trust and to other team members adhering to ServiceLevelAgreement timescales and requirements To provide assistance with the deployment of the Trust's IP & analogue Telephony solutions providing technical & administration support. To install, maintain … GkPu7HphU8A Job description Job responsibilities Purpose of Role: To provide 2nd line support to the Trust and to other team members adhering to ServiceLevelAgreement timescales and requirements To provide assistance with the deployment of the Trusts IP & analogue Telephony solutions providing technical & administration support. To install, maintain and … auditing of computer cabinets making sure they are tidy, colour-coded using the correct and cables. Contribute to the department meeting its ServiceLevel Agreements (SLA) for resolving IT issues by delivering a high quality technical support service to the users of production services and interfaces as directed by the more »