Second Line Support Analyst
Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Kelly Services (UK) Ltd
ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues Managing incoming telephone calls/emails to client SLA standards Accurate logging of triage steps taken to resolve incidents. Providing help, advice and guidance to enquiries and incidents Wherever possible providing first call resolution more »
Employment Type: Temporary
Salary: £12 - £13.80/hour
Posted: