1 to 25 of 60 Remote SMS Jobs

combines deep technical expertise with strategic marketing insights to create scalable and impactful marketing solutions. Your role will involve Develop and implement Salesforce Marketing Cloud architecture, including email marketing, SMS, social, web, and customer journey management solutions Design and optimise multi-channel customer journeys using tools like Journey Builder, Automation Studio, Audience Studio, and Personalisation Builder to enhance customer engagement. More ❯

and delivery of Flagstone growth objectives. Customer Relationship Management (CRM): Oversee the CRM strategy, driving personalised and data-led customer engagement and communications across all audience addressable channels – email, SMS, app notifications etc. Collaborate with Marketing, Product, and UX teams to ensure a best in class and category leading customer experience across all customer touch points. Implement and optimise lifecycle More ❯

Make a Difference Coach and manage a CRM executive to create killer customer marketing campaigns, strategies and tactics, including automated customer lifecycle journeys. Manage all customer marketing channels (email, SMS, and others) to business KPIs with focus on total active users, trading volume and RPM. Design, implement and continuously improve best practice customer lifecycle funnel with focus on customer conversion … across different seniority levels. Hands-on experience with analytical tools such as Google Analytics, Tableau, or Power BI. Experience working with customer data platforms (CDPs), including tools for email, SMS, and WhatsApp. Fluent in English, both written and spoken. Skills and Competencies Strong analytical skills and a data-driven mindset. Proven ability to perform A/B and multivariate tests More ❯

business objectives. Deliver a best-in-class SEO strategy, including technical audits, link acquisition, and content optimisation. Drive personalised, data-led customer engagement through lifecycle marketing initiatives across email, SMS, and app notifications. Collaborate with Product and UX teams to deliver seamless, category-leading customer experiences at every touchpoint. Leverage insights on customer lifetime value (LTV) to refine strategies and More ❯

into tens of millions of dollars in sales and now seeks to apply that talent to retention and loyalty. Proficient in Google Suite, project management software, and Email/SMS delivery platforms. Owner Mindset: You possess an entrepreneurial mindset, and a strong sense of accountability for results. Strong attention to detail and high bias for action. Able to meet deadlines More ❯

and manage a roadmap for CRM system enhancements to align with business growth objectives. Marketing Automation/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle campaigns for onboarding, engagement, retention, and re-engagement. Conduct A/B tests to optimise messaging, content, and personalisation strategies. Regularly update More ❯

About The Role Motability Operations is seeking an experienced Product Owner to become an integral part of our Agile development team. In this role, you'll play a key part in driving the implementation and evolution of CRM capabilities and More ❯

are translated into effective, scalable solutions. Key Responsibilities Multi-channel contact centre and workforce management• Define and document detailed requirements for multi-channel customer interaction platforms, including telephony, webchat, SMS, WhatsApp, email, and social media.• Support system integration efforts by analysing business needs, documenting workflows, and identifying dependencies.• Collaborate with stakeholders and technical teams to ensure CRM, workforce management (WFM More ❯

intelligent, personalised and automated. We're looking for a CRM Manager to join the marketing team and lead that transformation. You'll own our customer comms strategy across email, SMS and letter - designing clear, thoughtful journeys that guide people through difficult moments with care and clarity. You'll work closely with product, data and engineering to build scalable, adaptive experiences … rollout of our comms internationally - ensuring we maintain consistency, empathy and impact at scale. In this role, you'll get to: Own our full customer communications strategy across email, SMS and letter Develop the foundations for our AI-led communications strategy in partnership with product, data and engineering Manage the rollout of comms updates across all markets, working closely with More ❯

join our marketing team and lead that transformation. You'll own the entire end-to-end customer experience from a brand perspective, from the first touchpoint (like an email, SMS or letter) through to the product copy and final resolution. You'll work hand-in-hand with our product, data and engineering teams to train AI models, design and optimise … the end-to-end customer experience from a brand and messaging perspective - from the first outreach to the final resolution. Design and implement our customer communications strategy across email, SMS and letter - ensuring clarity, empathy and consistency at every touchpoint. Shape how our AI-led journeys behave and evolve, working closely with product, data and engineering to develop intelligent, adaptive More ❯

journey-building. CRM customer data reporting and analysis-tracking shopping behaviour of new and existing customers, building weekly, monthly, and yearly reports with actionable insights. Own and manage the SMS marketing strategy-planning, A/B testing, reporting, driving performance, and managing spend. Grow the database using both paid and organic tools (e.g., Meta lead generation, website data capture including … and efficient targeting and retargeting across all channels. Collaborate with the Ecommerce, Brand, and Digital Design teams on campaign planning, briefing, and execution. Manage relationships with our ESP (Ometria), SMS provider (Attentive), and loyalty provider (Yotpo). What we need from you: Analytical mindset and comfort working with customer data. 3+ years' experience in a similar CRM role. Experience managing More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Act as the primary contact for clients, leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner More ❯

Job Title Senior Manager - Insight & Analytics Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category Agile Closing Date 5 June 2025 Asda is undergoing an exciting data transformation, placing More ❯

chances are you've crossed paths with Yotpo. We're all about eCommerce retention-helping brands of every size turn one-time shoppers into lifelong customers. Think loyalty programs, SMS and email marketing, and reviews-it's what we do best. Plus, we've got more tricks up our sleeve. With teams spread across the globe-from the US and … This role is London-based, with 3 days in our office and 2 days from home. Bonus Points For: Knowledge of e-commerce marketing and social media. Experience selling SMS, Email or other marketing communications products. Ability to uncover business pain points while delivering a solution. Savvy relationship builder and seasoned public speaker/presenter with the ability to persuade More ❯

for how, when, and why we communicate—creating smart, data-led journeys that help our customers to get the most out of working with us. From automated email and SMS campaigns to onboarding flows and helpful content, you’ll shape the touchpoints that keep our brand top of mind. Your work will directly support thousands of brokers and estate agents … workflows to automating personalised communications, you’ll help shape how we use HubSpot to drive engagement, efficiency, and long-term success. Create engaging content: You’ll create email and SMS campaigns that inspire action. Whether it’s driving registrations, increasing broker engagement, or encouraging wider adoption of our services, your content and communications will make a big impact. Collaborate across … tone and message to different audiences to drive maximum response and engagement rates. Data-savvy and results-focused A natural collaborator B2B and B2C marketing experience preferable Experience with SMS, social, and other digital channels is a plus. Why Join Us? We aim to reward your hard work generously. You’ll be greeted in our offices with great coffee, fruit More ❯

you will own the full customer lifecycle, being responsible for key metrics like monthly users, retention and rides per user. You will find ways to engage users across email, SMS, in-app notifications and more to encourage them to take their first ride and keep them riding with Gett through loyalty, retention and reactivation programs. On a typical day you More ❯

contact-centre industry on its head. We're building a multi-channel, AI-first contact-centre as a service platform that automates contact operations across voice, email, chat and SMS, enabling humans in the loop where necessary. Overview: We’re hiring for a Product Engineer (backend C# .net core) to join our founding team. The role will focus on backend More ❯

scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ●Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ●Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ●Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ●Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ●Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯

broadcast customer communication strategy. You’ll be responsible for driving engagement, retention, and reactivation across all customer segments — with a primary focus on B2C — using owned channels including email, SMS, WhatsApp and web. This role is ideal for someone who thrives in a fast-paced, multi-market environment and who understands how to use data, automation and customer insight to … the lifecycle — from lead nurturing through to customer adv ocacy. What you'll do Broadcast Customer Communications Build and own the customer communications calendar across all owned channels: email, SMS, WhatsApp and web. Serve as the marketing point of contact (alongside Creative) for communications linked to compliance, operational changes, and brand updates. Lifecycle Marketing Lead nurture: Design and optimise automated More ❯

on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯