1 to 25 of 225 SMS Jobs

creative are continuously optimised for ROI Brief and manage the development of creative and copy assets for paid media in collaboration with the internal brand and creative teams Email, SMS & CRM Plan and oversee the retention strategy including email and SMS marketing, driving customer lifetime value, segmentation, and personalisation Support and guide the Digital Marketing Executive on CRM operations, including More ❯

of affiliate customers and partners. Collaborate with wider marketing, product, and affiliate teams to align CRM plans with broader business objectives. Plan, build, and deliver multichannel CRM campaigns (email, SMS, push notifications, in-app messaging) with a focus on relevance and performance. Manage the full campaign lifecycle: briefing, creative coordination, audience segmentation, setup, testing, deployment, and analysis. Fostering a data More ❯

and delivery of Flagstone growth objectives. Customer Relationship Management (CRM): Oversee the CRM strategy, driving personalised and data-led customer engagement and communications across all audience addressable channels – email, SMS, app notifications etc. Collaborate with Marketing, Product, and UX teams to ensure a best in class and category leading customer experience across all customer touch points. Implement and optimise lifecycle More ❯

Make a Difference Coach and manage a CRM executive to create killer customer marketing campaigns, strategies and tactics, including automated customer lifecycle journeys. Manage all customer marketing channels (email, SMS, and others) to business KPIs with focus on total active users, trading volume and RPM. Design, implement and continuously improve best practice customer lifecycle funnel with focus on customer conversion … across different seniority levels. Hands-on experience with analytical tools such as Google Analytics, Tableau, or Power BI. Experience working with customer data platforms (CDPs), including tools for email, SMS, and WhatsApp. Fluent in English, both written and spoken. Skills and Competencies Strong analytical skills and a data-driven mindset. Proven ability to perform A/B and multivariate tests More ❯

business objectives. Deliver a best-in-class SEO strategy, including technical audits, link acquisition, and content optimisation. Drive personalised, data-led customer engagement through lifecycle marketing initiatives across email, SMS, and app notifications. Collaborate with Product and UX teams to deliver seamless, category-leading customer experiences at every touchpoint. Leverage insights on customer lifetime value (LTV) to refine strategies and More ❯

create engaging and creative multi-channel campaigns to generate sales and bring new leads into the business. You will be involved in designing, developing and managing our email and SMS channels, amongst others, and you will support the growth of the Grain brand throughout the UK. Main responsibilities The job role includes, but is not exhaustive: Ownership of email marketing … channels, leading on the design, content and build of workflows and one-off campaigns Ownership of SMS marketing, leading on the content creation and build of workflows and one-off campaigns Delivery of paid remarketing adverts via channels including Google Ads, ensuring continuous improvement based on results and analytics Act as a "Superuser" of the CRM and Marketing Campaign system … to person for customer data knowledge Design and creation of mobile optimised email content, using analytics to continually improve performance Ownership of the customer journey communication via email and SMS, auditing the success of online customer communication and driving ongoing improvements and results Support in driving website performance through ongoing content updates, SEO strategy, keyword research, and blog planning - owning More ❯

to increase frequency and lifetime value by leveraging customer insight and trends to deliver relevant personalisation. The CRM Coordinator will be responsible for executing and optimising our domestic email, SMS and app campaigns. Reporting into the CRM Manager, this role requires a strategic thinker with a strong understanding of CRM best practices and a passion for data-driven insights. Requirements … building team and the CRM Assistant to execute outbound CRM campaigns for Kurt Geiger domestic sites, (Kurt Geiger UK, Carvela and Shoeaholics) Co-ordinate the planning of the email, SMS and push notification schedule alongside internal stakeholders Utilize CRM tools and analytics platforms to track campaign performance and trends across markets, presenting back to management and the wider team Leverage More ❯

to our marketing strategies to inform the Marketing creative teams. As an experienced CRM tool user, you will build and execute multi-channel integrated campaigns, using a combination of SMS, DM, Outbound and Email deliveries, utilising dynamic content and automation where possible to deliver exceptional messages to our customers. You will work closely with digital teams to ensure we have … channel executions, whilst delivering exceptional experiences to our customers. Analysis, segmentation and targeting of customers within internal database Planning, creating and executing multi-channel, automated campaigns, including email, postal, SMS and outbound. Covering all CRM aspects of the campaign, from data brief to post campaign reporting where required Execution of multi-campaign testing programmes within campaign builds Ensuring activity is More ❯

funnels, affiliate programs, and automated retention strategies. As OFP expands, we seek a seasoned and independent Email Performance & Automation Leader to oversee our key owned channels—email, WhatsApp, and SMS—and to develop a performance-driven lifecycle engine. Your Responsibilities * Exercise complete control over email marketing via Klaviyo: construct automated flows, orchestrate campaigns, establish segments, and consistently execute A/… B tests and optimizations. * Utilize Spoki for WhatsApp and SMS marketing, ensuring seamless integration with Klaviyo and preparing for future tools and workflows. * Examine data from internal and external systems to reveal patterns, monitor funnel performance, and drive optimization. * Develop and maintain advanced audience segmentation and trigger-based communication to enhance retention and increase LTV. * Compile detailed performance reports across … and third-party integrations. * Strong grasp of APIs and webhooks; able to read documentation and implement basic connections autonomously. * Prior experience with Spoki or similar tools for WhatsApp/SMS marketing, preferably linked to Klaviyo or another ESP. * Superior English communication skills, both written and spoken. * Strong data proficiency: confident managing raw performance data, Excel, and basic pivot reporting. * Demonstrated More ❯

revenue Analyse sales and conversion data to improve performance Support the ecommerce roadmap, testing and briefing new functionalities Digital Marketing/CRM Develop and execute CRM strategies for email, SMS, and loyalty programmes Oversee digital marketing agencies and CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third More ❯

revenue Analyse sales and conversion data to improve performance Support the ecommerce roadmap, testing and briefing new functionalities Digital Marketing/CRM Develop and execute CRM strategies for email, SMS, and loyalty programmes Oversee digital marketing agencies and CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third More ❯

into tens of millions of dollars in sales and now seeks to apply that talent to retention and loyalty. Proficient in Google Suite, project management software, and Email/SMS delivery platforms. Owner Mindset: You possess an entrepreneurial mindset, and a strong sense of accountability for results. Strong attention to detail and high bias for action. Able to meet deadlines More ❯

Leverage data analytics to understand customer behaviour, identify opportunities for improvement, and personalise customer communications. Segmentation & Personalisation: Create highly targeted customer segments and personalise messaging across all touchpoints (email, SMS, etc.) to enhance engagement and drive conversions. Email Marketing & Automation: Manage and optimise email marketing campaigns on Klaviyo, including automated flows, transactional emails, and promotional blasts. SMS Marketing & Automation: Develop … and execute SMS marketing campaigns using SMSBump, including promotional messages, transactional updates, and personalised offers. Manage SMS list growth and compliance. Build and optimise SMS flows and automation. Loyalty Program Management: Develop, manage, and optimise our customer loyalty program to incentivise repeat purchases and foster brand advocacy. Retention Strategy & Execution: Implement retention strategies across owned channels (email, SMS, loyalty program … the wider D2C team (e.g., subscriptions) to maximise customer lifetime value. A/B Testing & Optimisation: Conduct A/B tests on campaigns and initiatives across all channels (email, SMS) to optimise messaging, timing, frequency, and other variables to maximise performance. Reporting & Analysis: Monitor key CRM and retention metrics across all channels, analyse campaign performance, and provide regular reports on More ❯

role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user More ❯

role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user More ❯

role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user More ❯

you'll bridge the gap between stakeholders and development teams to deliver impactful Salesforce CRM and customer communication solutions. From push notifications and in-app messaging to email and SMS, you’ll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you’ll define, prioritise and manage the product backlog, ensuring each user More ❯

long-term value and engagement of each player segment. Foster Innovation in Engagement Strategies: Maintain a forward-thinking approach to retention by testing and implementing new channels such as SMS, push notifications, and personalized dynamic content. Continuously evolve retention efforts through innovation and strategic experimentation. Team Leadership: Build, lead, and inspire a team of CRM managers and specialists, fostering professional More ❯

About The Role Motability Operations is seeking an experienced Product Owner to become an integral part of our Agile development team. In this role, you'll play a key part in driving the implementation and evolution of CRM capabilities and More ❯

and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role Role Overview We’re looking for a strategic and data-driven SEO/GEO Manager to lead our organic traffic More ❯

and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We're seeking a passionate Solution Consultant to help our clients get the most out of the dotdigital platforms. As More ❯

support teams to create content addressing customer needs Design and edit assets/videos using Adobe Creative Suite for social media and website promotion Support marketing campaigns through emails, SMS, and push notifications Monitor trends and insights, adapting content strategies accordingly Confidently feature in video content and assist with other marketing activities as needed Key Details Vacancy Title Content Creator More ❯

are translated into effective, scalable solutions. Key Responsibilities Multi-channel contact centre and workforce management• Define and document detailed requirements for multi-channel customer interaction platforms, including telephony, webchat, SMS, WhatsApp, email, and social media.• Support system integration efforts by analysing business needs, documenting workflows, and identifying dependencies.• Collaborate with stakeholders and technical teams to ensure CRM, workforce management (WFM More ❯

intelligent, personalised and automated. We're looking for a CRM Manager to join the marketing team and lead that transformation. You'll own our customer comms strategy across email, SMS and letter - designing clear, thoughtful journeys that guide people through difficult moments with care and clarity. You'll work closely with product, data and engineering to build scalable, adaptive experiences … rollout of our comms internationally - ensuring we maintain consistency, empathy and impact at scale. In this role, you'll get to: Own our full customer communications strategy across email, SMS and letter Develop the foundations for our AI-led communications strategy in partnership with product, data and engineering Manage the rollout of comms updates across all markets, working closely with More ❯

join our marketing team and lead that transformation. You'll own the entire end-to-end customer experience from a brand perspective, from the first touchpoint (like an email, SMS or letter) through to the product copy and final resolution. You'll work hand-in-hand with our product, data and engineering teams to train AI models, design and optimise … the end-to-end customer experience from a brand and messaging perspective - from the first outreach to the final resolution. Design and implement our customer communications strategy across email, SMS and letter - ensuring clarity, empathy and consistency at every touchpoint. Shape how our AI-led journeys behave and evolve, working closely with product, data and engineering to develop intelligent, adaptive More ❯