Head of Customer Success EMEA
- Hiring Organisation
- Zoom
- Location
- London, United Kingdom
- Salary
- £ 60 K
customer satisfaction, retention and growth in coordination with the global customer success organization and strategy. The ideal candidate has experience in scaling Enterprise SaaS customer success operations through transformation, with referenceable improvements to GRR, product adoption, and customer satisfaction. A proven track record in EMEA customer success management and deep … looking for8+ years of senior customer success management leadership in Enterprise SaaS5+ years as a 2nd line leader in customer successSolid understanding of Enterprise SaaS business models and strategies, leverage insights for strategic growth and guide your teamConcrete examples and references of improved GRR, product adoption, and customer satisfactionEmpower ...