2 Contract Senior Operations Analyst Jobs in the UK excluding London

UMBRELLA Outside IR35 Full Time 6 Month Contract Initially Milton Keynes/Onsite working requirement DV Clearance Our Government Client is looking for a Senior Operations Analyst to join their team on an initial 6 month contract basis. The Senior Operations Analyst is expected more »

We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/7 Shift … basis. Key Responsibilities will include: * Work as part of a team of Operations Analysts to ensure services are delivered within SLAs; * Monitor and manage resolver group queue stack, ensuring tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth more »