51 to 66 of 66 Remote Senior Support Engineer Jobs

Social network you want to login/join with: Senior IT Engineer - EMEA (Cybersecurity Unicorn) Location: Hybrid -2/3 days per week in London Salary: Up to £80k base + benefits A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT … Engineer to support its EMEA operations. This company is a leader in the automation space. With strong investment, a fast-growing platform, and a world-class team, this is a rare opportunity to take ownership in a high-impact technical role. This position is ideal for someone who … wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company! Why Join? Work for one of the most exciting cybersecurity companies in the world Be the first IT Engineer in EMEA with real ownership and autonomy More ❯

collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know … to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote … team, using their knowledge and skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues More ❯

Senior Information Technology Support Engineer CRG | TEC Recruitment provides a pay range of £45–50k, with benefits such as annual bonus, private health, enhanced pension, and more. Your actual pay will depend on your skills and experience—discuss with your recruiter to learn more. This role is … especially within maritime, defence, and commercial industries. The successful candidate will be part of a team of three customer-facing engineers responsible for technical support, administration, and management of customer managed IT environments. The role involves approximately 50% ticket resolution and 50% project work, with flexibility depending on workload. More ❯

to meet the business needs. Interview date: To be confirmed Post number: 203094 (For office use only: H) The role Reporting to the Application Support Team Leader, the Senior Application Support Engineer will be responsible for leading the technical support, development, and maintenance of all … ensure a high-quality, customer-focused service. The postholder will also act as the Technical Lead for all GIS applications. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on … and systems in line with DDaT governance. Ensure that incidents and service requests are resolved within the agreed service level agreements. Work with Application support Team Leader to implement the Application Support Team workplan Work with other Senior Engineers to resolve issues and improve live systems. Be More ❯

As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries, troubleshooting technical issues, and providing solutions to ensure smooth operation of our products/services. Your expertise … Serve as the point of contact for escalated technical issues, leading the resolution process as a SWAT leader, as appropriate from lower tiered Technical Support teammates Proactively monitor error logs and performance metrics for large customers, providing proactive support to prevent potential issues. Collaborate with internal teams to … explore opportunities for evolving our internal tech stack, including APIs, integrations, and automation. Document and track customer issues and resolutions in our support ticketing system, ensuring thorough and accurate records. Contribute to the development and maintenance of support documentation, including FAQs, troubleshooting guides, and knowledge base articles. Lead More ❯

supplier to many private and public sector companies. Our client offers IT Managed Services and Solution Design to complement several other products. As the Senior IT Support Engineer, you will provide expert-level support, manage escalations, and lead complex technical solutions. Responsibilities Delivering outstanding 3rd line … technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working as a technical lead on major incidents, problem management and root cause analysis. Managing and optimising enterprise end-user computer environments, including Windows, MacOS, mobile devices, VDIs and collaboration tools. … sacrifice charity donation scheme. Hybrid working arrangement Mon & Fri optional WFH days. For immediate consideration please send your CV in today. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Computers and Electronics Manufacturing #J-18808-Ljbffr More ❯

KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm LinkedIn : https://www.linkedin.com/company/knowbe4/life/uk/The Senior Advanced Support Engineer represents the pinnacle of technical expertise within the support organization, focusing on resolving the most complex and critical … issues while driving technical excellence across all support tiers. This role is pivotal in developing advanced knowledge bases, spearheading technical training initiatives, and collaborating at a high level with Product Management and Engineering teams to significantly enhance product quality and customer satisfaction. The ideal candidate possesses exceptional technical depth … excel in critical incident response, strategic problem-solving, and translating complex technical concepts for various stakeholders. This position plays a crucial role in shaping support strategies, leading major product launch preparations, and driving continuous improvement in support processes and tools. Responsibilities: Lead the resolution of the most complex More ❯

on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role We're looking for a Senior Technical Support Engineer to help us make CockroachDB easy for our customers. You'll be joining a team and organization where you … in the London, UK area to be eligible for this role. You Will Provide extraordinary service for both our Self-Service and Enterprise customers. Support customers on our various deployment models (Self Hosted, CockroachDB Dedicated and Serverless). Develop deep technical expertise in CockroachDB and accompanying technologies. Recognize patterns … improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to guide those improvements. Help develop and iterate on our support processes, tooling and systems. Develop Runbooks & Playbooks for issues you've encountered that could reduce time to resolution in the future. Participate in our More ❯

society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Your role As Senior Application Support Engineer at Made Tech you will work collaboratively within Managed service teams onboarding new services without disruption, deliver enhancements, provide … ongoing maintenance and support services, as well as continuously improving both digital services and service operations using DevSecOps practices and data-driven user analytics. Operating within a shared service environment, you will maintain a range of digital services, data services and platform offerings. You will maintain application management procedures … You’ll be experienced and familiar with IaC (Infrastructure as Code) such as Terraform You are skilled at cross functional working. Experience on application support and CI/CD Strong experience on AWS platform management Skills, Knowledge and Expertise SC eligibility An increasing number of our customers are specifying More ❯

over the world, making us the true global employer of choice. What you'll be getting up to: We are looking to hire a Senior Application Support Engineer to contribute in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Mitek Systems Senior Global Talent Acquisition Partner | MBA | CIPD Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and … At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest Senior Technical Support Engineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping … facilitate and guide the resolution of questions and issues for our identity verification solutions. You will support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build More ❯

Social network you want to login/join with: Senior Database and Application Support Engineer, Bromley col-narrow-left Client: Location: Bromley, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 874da2c22306 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col … wide Job Description: The Opportunity As our Senior Digital Solutions Engineer you will be part of a multi-disciplinary team consisting of application specialists and system technical experts. You will be involved in the end-to-end development and maintenance of our customer facing portal, internal systems, core … to extend the DevOps framework and working on ways to automate and improve development and release processes. Systems design, development, code review, debugging, and support tests of bugs Working hours are 40 hours a week Monday to Friday. Start times are flexible from 8.00am to 9.30am. After a successful More ❯

are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are seeking a Senior Mulesoft Platform Support Engineer to lead the operational support and maintenance of the Mulesoft Anypoint Platform. This role involves ensuring high … technical guidance. Mandatory requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in IT operations or platform support roles. In-depth knowledge of Mulesoft Anypoint Platform components. Experience with monitoring and logging tools such as Splunk or ELK Stack. Strong understanding of More ❯

Lead the charge in delivering expert Linux hosting support, with a strong focus on WordPress, cPanel, and the tools our customers rely on. We are unable to accept applicants requiring sponsorship or relocation. This position is only open to UK residents. Job Description Zume is a boutique UK web … company built on one thing: obsessive, high-quality support. We're small, growing fast, and committed to doing things the right way. As a Senior Linux Support Engineer, you'll take ownership of key systems and support processes. This is a hands-on technical role focused … experience with cPanel/WHM and managing shared hosting environments Strong knowledge of WordPress performance, common issues, and plugin conflicts Excellent communication and customer support skills Ability to lead, improve processes, and mentor junior staff UK-based, ideally able to commute into Coventry on a hybrid basis Nice to More ❯

believe that good change is built on good test environments which is why we aspire to deliver the best System Integration Test Environments to support our testing and ensure that all change is delivered in an innovative way to deliver the best for our customers. What you'll be … and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com It's important to note that there may be occasions where it's not … complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the More ❯

is critical to our vision and to our impact, and helps us boost our perspective, creativity, and growth. We are seeking a Sr. Cloud Support & Operations Engineer excited to make an impact. We are a global and fast-paced startup and seek professionals who can take ownership and … or external consumption. Troubleshoot, design and deploy advanced L2 and L3 Networks. Track issues through to resolution. Service, analysis and resolution of tasks and support tickets Prioritize and manage several open tasks at one time. Escalate issues to the next level, as needed. Build and maintain strong relationships with … customers. Participate in training customers, as required. Document processes and update knowledge base. Work closely with senior members of the Support, Operations, DevOps and Engineering teams. What you bring 7+ years experience in administration, configuration, and tuning of Linux systems (Ubuntu/Debian and/or CentOS/ More ❯