26 to 41 of 41 Remote/Hybrid Service Analyst Jobs

Senior Service Desk Analyst — Hybrid IT & Automation

Location
City of Edinburgh, Scotland, United Kingdom
Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements while maintaining a human touch. You will influence … content, support processes, and champion automation to reduce repetitive tasks. You will engage with users, escalate when needed, and coach colleagues to ensure excellent service delivery. #J-18808-Ljbffr ...

Principal Service Desk Analyst – Flexible/Remote

Location
Greater London, England, United Kingdom
Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods. ...

Principal Service Desk Analyst - Remote & Mentorship

Location
Leeds, England, United Kingdom
Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager ...

IT Service Performance Analyst — Hybrid & Automation Focus

Location
Glasgow, Scotland, United Kingdom
Aggreko plc is seeking an IT Service Performance Analyst in Glasgow to help strengthen global IT operations through process evaluation, productivity improvements, automation, and continuous improvement initiatives. You will lead ITIL processes for Asset and Configuration Management, collaborate with IT Security, and use SLAs to drive operational gains ...

Senior Service Desk Analyst – Hybrid MSP Role

Location
Dartford, England, United Kingdom
Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding, and contribute ...

Business Analyst Banking & Financial Services

Hiring Organisation
Genesys
Location
Portola Valley, California, United States
Employment Type
Any
Salary
USD 130,000 Annual
Title: Business Analyst Banking & Financial Services Location: Hybrid (Menlo Park, CA) Employment Type: Full-Time Experience: 5+ Years Industry: Banking/Financial Services/Technology Job Summary We are seeking an experienced Business Analyst with strong expertise in banking, financial services, commercial banking, credit risk, retail lending … stakeholders and cross-functional teams to ensure alignment between business objectives and technology solutions. Required Skills & Qualifications - 5+ years of experience as a Business Analyst, IT Business Analyst, Financial Business Analyst, or related role. - Strong experience within Banking and Financial Services. - Hands-on experience with Commercial Banking ...

Service Desk Analyst

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

Senior Service Solutions Analyst - Hybrid/Remote Impact

Location
Reading, England, United Kingdom
Loftware UK is seeking a Senior Service Solutions Analyst to partner with Sales, Solution Consultants and Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This hands-on senior contributor brings strong analytical and delivery knowledge to complex enterprise opportunities. … role partners with Sales leadership, Delivery Managers, and Engineering to develop value-based service proposals, manage risk, and continuously improve #J-18808-Ljbffr ...

SACM & CMDB Analyst — Multi‐Supplier Service Governance

Location
United Kingdom
Capgemini is seeking a SACM Analyst to govern the end-to-end Service Asset and Configuration Management in a multi-supplier environment. You will maintain the CMDB, ensure data quality, and drive improvements to support service delivery and decision-making. The role requires strong ITIL/ITSM ...

Hybrid Triage Analyst — Incident & Service Management

Location
Greater London, England, United Kingdom
Collinson Group in London seeks a Triage Analyst to coordinate end-to-end triage, assess issues and manage service requests. You will prioritise, track progress and communicate with stakeholders to protect service performance. You will produce dashboards, analyze incident trends and collaborate with business and technology teams ...

Service Operations - Sportsbook/Retail Analyst

Location
Leeds, England, United Kingdom
Advertising locationLeedsHours37.5Workplace policyHybridJob descriptionThe Service Operations team provides end to end 1st and 2nd line incident management for all William Hill brand services including Sportsbook, Gaming, Payments, Retail and Data services with support from 3rd line support/engineers.The team is based across multiple sites with staff … Gibraltar, Poland and Manila covering both first line incidents relating to customer queries and 2nd line incidents where impact may relate to service outages and degradation.What you will be doing;Provide critical support to maintain service availability across WH systems, investigate root cause and update our stakeholders.Ownership ...

Application Management Analyst-DEF Academy Services

Location
Idstone, England, United Kingdom
Application Management Analyst Location: Defence Academy, Swindon, SN6 8LA Salary: Competitive plus excellent benefits Schedule: 12 Month FTC/FT/37 hours Ready to impact a better future? As an Application Management Analyst in our Defence Academy team, you’ll help ensure the reliability, performance, and continuous … your contribution will help build trust, drive innovation, and make a positive impact on communities. What You’ll Do As a Application Management Analyst Deliver business intelligence and management reporting using Microsoft Power BI Provide second-line support for business applications across the Defence Academy Resolve support requests, ensuring ...

Cyber Security Analyst - Client Threat & Service Delivery

Location
High Wycombe, England, United Kingdom
leading cybersecurity firm is seeking a Cyber Security Analyst in High Wycombe, UK, to support clients with services like Digital Risk Protection and Brand Management. Responsibilities include client onboarding, relationship management, and performance reporting. Applicants should have at least a year in a security support role and strong communication ...

Service Operations & Incidents Analyst (Sportsbook)

Location
Leeds, England, United Kingdom
William Hill PLC is seeking an experienced Service Operations professional to manage end-to-end incident response for sportsbook, gaming, payments, retail and data services. The role covers first and second line incidents with cross-site support and hybrid working from Leeds. You will monitor platforms, analyze logs, triage ...

Remote Service Desk Manager – Lead 400+ Analysts

Location
Greater London, England, United Kingdom
Solirius Reply part of the Reply Group is seeking a Service Desk Manager to lead a mature, remote-enabled support function for 400+ analysts. You will orchestrate triage, incident resolution, and escalation to Cloud/Software Engineering teams, while fine-tuning Jira workflows to optimize performance. With 5+ years … leadership and active UK SC clearance, you will drive continuous service improvements, maintain high customer satisfaction, and align operations with complex client needs in a #J-18808-Ljbffr ...

Hybrid IT Business Analyst — Legal Services

Location
Birmingham, England, United Kingdom
Connect Legal Partners is seeking a skilled business analyst to join the IT business analysis team in a hybrid, flexible role supporting lawyers and clients across the network. You will run analysis on several projects, set scope, gather requirements and help realise benefits from initiatives. The role involves running ...