Service Delivery Jobs in the East Midlands

1 to 25 of 48 Service Delivery Jobs in the East Midlands

Head of Group IT Service Operations

Chesterfield, Derbyshire, United Kingdom, Wingerworth
Hybrid / WFH Options
Vermelo RPO
Head of Group IT Service Operations As Head of Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement … do' attitude at all times. Your focus within the role will be leading, motivating, and coaching IT support and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile delivery of services and enhancements with … hybrid position that can be based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, change management, asset management, request management and the service desk. Identify and implement improvements to processes more »
Employment Type: Permanent
Posted:

Mobile Key Technician

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Flat Fee Recruiter
new Mobile Key Technician . Responsible for key programming, cutting, and vehicle entry services, this role involves both on-the-road and head office service delivery and ensuring exceptional customer satisfaction. Mobile Key Technician Nottingham, NG15 0EB On-the-road plus head-office service delivery … Technician, Mobile Key Technician, Automotive Key Technician, Key Assist Technician, Mobile Auto Locksmith, Automotive Locksmith, Key Programming, Key Cutting, Key Programmer, Key Cutter, Field Service Engineer, Vehicle Key Technician. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Head of Sales

Corby, Northamptonshire, East Midlands, United Kingdom
Elliot Marsh
sales strategy for growth, focusing on driving new business and building strong relationships with vendors and suppliers, whilst ensuring a high standard of quality service delivery to their customers. The role will suit someone who can think creatively, is ambitious and can build a solid team around them. more »
Employment Type: Permanent
Salary: £70,000
Posted:

Computer Repair Shift Manager

Derby, Derbyshire, East Midlands, United Kingdom
Barron McCann Ltd
management and reports the reasons for decisions being made. Experience of Power BI would be extremely beneficial. Ability to work in a highly pressurized service delivery environment. Experience of implementing and control of the teams workplace audits to drive accuracy and processes improvements with the use of robust more »
Employment Type: Permanent
Salary: £30,000
Posted:

Digital Support Manager

Derbyshire, England, United Kingdom
Hybrid / WFH Options
Harvey Nash
This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »
Posted:

Commissioning Engineer – Inspection Equipment

Northampton, England, United Kingdom
Hybrid / WFH Options
UK Inspection Systems Ltd
equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »
Posted:

Support Coordinator

Derby, Derbyshire, East Midlands, United Kingdom
Creative Support
people living in supported living services in Derby? We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality person centred social care services. Working to empower … needs to live independent and fulfilling lives, we are committed to helping our clients recognise their strengths, abilities and personal resources. Our supported living service in Sinfin, Derby supports service users with a range of disabilities, to remain in their own homes and live fulfilled lives. The service … The tenants are supported to enjoy a wide range of activities and live their lives to the full. We also manage a supported living service in Alvaston. The services work closely together, sharing staff experience and expertise and working to ensure that service users' needs are met. We more »
Employment Type: Permanent
Salary: up to £12.82 per hour
Posted:

Lead Data Analyst

Leicester, England, United Kingdom
Hybrid / WFH Options
NHS Arden & GEM CSU
on national datasets to develop commissioning data flows and insights. In this pivotal role you will deliver a high quality, responsive and efficient information service supporting customer objectives through delivery of analysis and insight. If you're prepared to drive meaningful change in healthcare through thorough analytical insights … and Development team to embed processing within the data warehouse, reporting through the Arden & GEM BI system and with local teams to ensure consistent delivery of high quality of analysis. Service Delivery: To work with contracting and information colleagues, identifying opportunity to deliver services at scale through … efficient exchange of information. Knowledge and Skills: Educational Achievement: Hold a degree in a numerate or informatics subject or demonstrating equivalent significant experience in delivery of the responsibilities described. Data Analysis: Proven track record in analysis of NHS information and data flows to support commissioning of healthcare. Knowledge: Experience more »
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Senior WDM&IP Network Engineer

Spalding, England, United Kingdom
Hybrid / WFH Options
LightSpeed Broadband
managed through to completion and on-time is key to you successfully delivering part (or all) of the project and/or sub-project. Service Delivery/Maintenance: To work closely with the Head of Network Technology to assist with the design, documentation, and installation/commissioning of … party NOC provider, who oversees the network 24/7 x 365. This activity will also involve assessing the impact on the network if service providers (dark fibre and ‘lit service) notify Lightspeed of planned maintenance (hence outages), ensuring all parties (Lightspeed and 3rd party NOC providers) are … mitigate where possible, and support the Head of Network Technology to enable further risk management associated with the network design/build, equipment/service procurement; therefore, ensuring appropriate contingency plans are in place. Personal Qualities, Characteristics and Behaviours: Ability to work at a very detailed level on multiple more »
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IT Engineer

Daventry, England, United Kingdom
The ONE Group Ltd
computer and network components. Ensuring the security of client and server computers via security & maintenance systems. Liaise with existing and potential vendors to organise service delivery within SLAs/Contracts. Maintaining and updating technical documentation regularly, including annual inventory checks. Testing new hardware and software solutions before full more »
Posted:

IT Admin Support

Greater Northampton Area, United Kingdom
Elizabeth School of London
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »
Posted:

Lead Digital Support Analyst

Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
As a Lead Digital Support Analyst, you will lead and manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholders. We are really looking for an individual that has their customers at the heart of everything they do, and … can demonstrate a track record in delivering high quality customer service advice and digital support to colleagues and stakeholders face to face, remotely and over the telephone. There will be a requirement for the Lead Digital Support Analyst to be present in our Grimsby Office, at least 3 days … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »
Employment Type: Permanent
Salary: £40,000
Posted:

Project Manager Quality Systems

Derby, England, United Kingdom
Hybrid / WFH Options
Omega
of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems will be committed to providing an exceptional level of customer service will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors knowledge of ISO9001; 14001; BBA accreditation would … the confidence to manage your own time and prioritise your workload with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems reward package completion Bonus on delivery of Project paced, varied work to affect … change in a thriving SME company offering a market leading product portfolio and service to the construction industry You will deliver a challenging, business-critical project Candidates who are currently a Project Manager, Project Leader, Project Quality Manager, ISO9001 Quality Lead, Manufacturing Project Manager, Quality Systems Project Manager, Quality more »
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Principal Systems Engineer

Loughborough, East Midlands, United Kingdom
Hybrid / WFH Options
Yoh Solutions Ltd
Design and manufacture of space connectivity solutions to make communications universally accessible, secure, and actionable. The company is redefining the economics, design, manufacturing, and service delivery of satellite and terrestrial IoT systems. Ro... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Service Delivery Supervisor

Leicester, Leicestershire, East Midlands, United Kingdom
Network Plus Services Limited
Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the Service Delivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »
Employment Type: Permanent
Salary: £45,000
Posted:

Service Delivery Coordinator (Orders) Manchester Hybrid

Chesterfield, East Midlands, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice more »
Employment Type: Full Time
Posted:

Systems Manager

Leicester, England, United Kingdom
Harvey Nash
mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … a Hybrid role that will require 3 days per week onsite. This role would be suited to those who are already operating as a Service Delivery/Systems Manager or a lead Systems Analyst who is looking to make that next step into a formal management position. more »
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Information Technology Services Manager

Northampton, England, United Kingdom
Chapman Tate Associates
Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers, Strategy, Delivery. … Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization. Responsibilities: with suppliers to ensure … optimal service delivery and negotiate cost-effective contracts. reduce costs while maintaining high-quality service levels. discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at more »
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Change And Configuration Manager

Northamptonshire, England, United Kingdom
Peaple Talent
Change & Configuration Manager - IT Service Team-2-3 days a week Onsite About the Company: Join a leading provider of building and home improvement products, where IT plays a pivotal role in supporting business objectives. This role offers the chance to shape change and configuration management within a dynamic … organization. Job Profile: As a Change & Configuration Manager within the IT Service team, you will be responsible for ensuring effective delivery of IT services through the application of ITIL principles and best practices. This role involves close collaboration with stakeholders to implement appropriate governance, control, communication, and reporting … to support service delivery. Role & Responsibilities: Oversee the end-to-end change process, analyzing technology changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the Configuration Management Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to more »
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System Co-ordination Centre Lead

Leicester, United Kingdom
NHS Leicester, Leicestershire and Rutland Integrated Care Board
the operational running of the System Coordination Centre Be responsible for building a combination of subject matter expertise and operational skill to enhance effective service delivery. Be responsible for implementing all national and local guidance and ensuring system assurance is established through clear actions and pre-set targets. Support … better outcomes, improved operational performance and value or money in planning and commissioning. Work closely with a range of managers and directors for System Delivery to balance risk across the system in times of escalation. About us The NHS LLR Integrated Care Board (ICB) is a statutory organisation bringing … to build relationships with system partners. Job description Job responsibilities Operational To engage and liaise with internal and external stakeholders, in particular support the delivery of day-to-day activities to manage system flow and escalation and ensure completion of appropriate reporting. To liaise with the wider ICB teams more »
Employment Type: Secondment
Salary: £48526.00 - £54619.00 a year
Posted:

Infrastructure Manager

Derbyshire, East Midlands, United Kingdom
Ashdown Group
clients team who operate within the healthcare sector. This role will be responsible for coordinating resources to deliver the highest standard of IT infrastructure service to the company and users. Key areas of responsibility include: - Providing infrastructure advice to inform strategic business planning and manage projects. - Work alongside the … to make decisions the architecture of the infrastructure environment. - Provide leadership and management in line with the company values. - Lead on all aspects Infrastructure service delivery. - Plan and manage the delivery of projects. - Act as a key point of contact for the infrastructure users and effectively communicate issues … to internal and external staff. Skills required: - Previous experience within a similar role. - Experience of managing small teams. - Skills within service management in large IT environments. - Understanding of QMS systems i.e. ITIL/ISO 9001 or equivalent. - Good understanding of patching and cyber security measures applied within an enterprise more »
Employment Type: Permanent
Salary: £55,000
Posted:

Project Manager Quality Systems

Swadlincote, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Omega Leeds
design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001; 14001; BBA … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied … work Ability to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently more »
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Deputy Head of Clinical Engineering (Clinical Engineering Expert)

Lincoln, United Kingdom
United Lincolnshire Hospitals NHS Trust
managing Clinical Engineering KPIs Evidence of Particular Knowledge Skills and Aptitutes Essential Extensive specialist knowledge of patient connected medical equipment. Extensive specialist knowledge of delivery of clinical services within an acute hospital and the relationships between clinical service delivery and medical equipment and services. Ability to communicate … team Excellent organisational skills in leading a multi-disciplinary team and ability to manage staff Desirable Record of publications/presentations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »
Employment Type: Permanent
Salary: £58972.00 - £68525.00 a year
Posted:

Human Resource Manager

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Richard Everson Recruitment
and is responsible for the monthly payroll. They are a key liaison for internal teams and external suppliers and major contribution towards effective frontline service delivery within the HR/Admin team, working closely with stakeholders, line management, and other internal/external stakeholders across a range of more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Service Manager (SC cleared)

Leicester, Leicestershire, East Midlands, United Kingdom
Experis
Service Manager 6 months Leicester or Hursley - x 5 days onsite Active SC clearance required Umbrella only Role overview/Essential skills and experience As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary … focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during … the lifetime of the service. Team leadership Service Delivery Customer satisfaction Process improvement Resource management If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy more »
Employment Type: Contract
Posted:
Service Delivery
the East Midlands
10th Percentile
£24,500
25th Percentile
£31,250
Median
£37,500
75th Percentile
£51,704
90th Percentile
£68,625