1 to 25 of 572 Permanent Service Delivery Jobs in England

Overview Logixal is seeking a skilled and experienced Service Delivery Manager to lead our Managed Services Provider (MSP) team, Internal Infrastructure team, and other services including Managed Print Services, Telephone solutions (including 3CX), mobile phone solutions, and Enterprise Content Management. The ideal candidate will possess deep expertise in … mentor and develop staff. This role requires involvement at all levels—from basic operational tasks to high-level strategic planning—ensuring our teams meet Service Level Agreements (SLAs) and effectively manage client infrastructure. A key aspect of this role is adopting a functional PMO (Project Management Office) approach to … ensure efficient and profitable project delivery aligned with company goals. The Service Delivery Manager will oversee customer problem resolution, successful project installations, and the continuous development of our service delivery operations. A strategic mindset, focused on client satisfaction and exceeding expectations, is essential. Key Responsibilities more »

Join Our Team as a Technical Service Delivery Manager (Azure Certified) 🌐 About Us: Spectrum Search is partnering with an innovative online application that revolutionises insurance claims processing by integrating intelligent data, workflows enhanced with legal expertise, machine learning, and natural language processing. We're at the cutting edge … of technology, insurance, and law, and we need an experienced Technical Service Delivery Manager to join our team! The Role: As a Technical Service Delivery Manager, you'll be responsible for overseeing client-facing services within an Azure environment. You won't be building or designing … of Security Architecture. 📋 Responding to client RFIs and participating in security audits. 🤝 Collaborating with Product Managers/Owners to ensure top-tier product and service delivery. 📝 Documenting solutions, processes, and performance metrics to support SLAs. 💻 Maintaining a high level of technical understanding through diagramming and documentation. What We’re more »

Technical Service Delivery Manager - Cyber Security Staines £80,000 - £85,000 inc car allowance About the Role: We are seeking a highly skilled and experienced Technical Service Delivery Manager to work within a leading Cyber Security Consultancy and oversee the delivery of their Managed SOC … expertise in two or more domains, including Identity and Access Management, Threat Intelligence, Risk Evaluation, Security Assessment, Penetration Testing, and Incident Management. Key Responsibilities: Service Delivery Management: Coordinate and monitor the delivery of Managed SOC, SIEM, Microsoft Defender XDR, Vulnerability Management, and Security Governance services. Ensure alignment … with customer requirements and industry best practices, meeting KPIs and SLAs. Evaluate service performance and identify areas for improvement. Project Management: Manage cybersecurity projects within agreed scope, cost, and timescales. Support and execute the agreed roadmap, status reports, issues and risk logs, and change requests. Planning: Collaborate with the more »

IT Service Delivery Manager – Wigan – Permanent - £45,000 - £55,000 An experienced IT Service Delivery Manager is sought for a client based in Wigan. Due to new client wins, the business is investing in their team to ensure a high service level is delivered to … their ever-growing customer base. The Service Delivery Manager is a crucial role to ensure the efficient delivery of services. The purpose if the role will; Focus on Client Relationships Service Quality Assurance Service Improvement Performance Monitoring Act as a single point of contact for … customer escalations As the IT Service Delivery Manager, you will report into the Head of Service Delivery and work closely with stakeholders from a number of teams within the IT Support Team. The main duties will include the following; Client Relationship Management – ensure clients receive a more »

Job advert for IT Service Delivery Manager Job title: IT Service Delivery Manager Job reference number: ME107 Contract: Permanent, full time, 35 hours per week Location: Kings Hill-based (Kent) with hybrid working (2 days per week in the Kings Hill office with occasional travel to … Salary: Up to £65,296 per annum (dependant on experience) Are you a dynamic, self-motivated, and results-driven individual with a passion for Service Management. We are looking for a highly driven Service Delivery Manager to join our Service Management team where you will play … a fundamental role in helping to maintain and improve service and relationships. What you'll do Every one of us contributes to our impact, and as our Service Delivery Manager you too will play an integral part in what we do. This role will report to the more »

We are looking to recruit a Service Delivery Team Leader for 39 hours per week based at our head office in Pembridge, and you will be required to travel to remote sites world-wide. Why join Kingspan Insulation? We are entrepreneurial, collaborative, and we stand behind a common … our site in Pembridge, Herefordshire. With 188 sites worldwide Kingspan is a global leading employer. You will be responsible for supervising the UK&I Service Delivery team in supporting all Kingspan Insulation IT services including applications, systems, hardware and customer experience. You will be providing a point of … escalation for other Regional/Divisional teams, and working with the Divisional IT Service Delivery Manager to ensure a high quality delivery of services. Main duties: Work with the Divisional IT Service Delivery Manager to plan, schedule and monitor work activities of the UK&I more »

IT Service Delivery Manager Salary & Benefits: £40k to £50k, Share Options, Medical, 26 Days Holiday nufuture has partnered with a global business that has five core business units in the UK. Previously, their IT functions operated independently, but a business transformation has brought these teams together to create … a streamlined shared service environment. We are seeking an IT Service Delivery Manager to lead, manage, and improve IT services across the business. You will work closely with both IT teams, vendors and business stakeholders to ensure that IT services meet the needs of the organisation while … driving efficiencies and service excellence. This transformation presents an exciting opportunity to shape the future of IT service delivery across the organisation. A project you will be involved with is the customisation and implementation of a new ITSM tool. Due to the scale of the business, there more »

IT Service Delivery Manager Salary & Benefits: £40k to £50k, Share Options, Medical, 26 Days Holiday nufuture has partnered with a global business that has five core business units in the UK. Previously, their IT functions operated independently, but a business transformation has brought these teams together to create … a streamlined shared service environment. We are seeking an IT Service Delivery Manager to lead, manage, and improve IT services across the business. You will work closely with both IT teams, vendors and business stakeholders to ensure that IT services meet the needs of the organisation while … driving efficiencies and service excellence. This transformation presents an exciting opportunity to shape the future of IT service delivery across the organisation. A project you will be involved with is the customisation and implementation of a new ITSM tool. Due to the scale of the business, there more »

Job Title: Senior Service Delivery Manager Location: London (Hybrid, 2 Days Onsite) Job Type: Permanent Summary: We are assisting our client in finding an experienced Senior Service Delivery Manager, in this role you will play a critical role in managing the operational relationship with our clients … at an executive level. You will be the trusted point of contact for our clients, responsible for overseeing service escalations, driving client satisfaction, and ensuring service delivery aligns with contractual obligations and client expectations. Key Responsibilities: Build and maintain strong relationships with clients at the Executive level. … Collaborate with internal teams, including Account Management, to enhance client relationships. Act as a primary contact for service escalations and provide support during critical incidents. Lead Quarterly Business Reviews, aligning our expertise and innovation with the client's IT roadmap. Proactively identify potential risks to client retention and coordinate more »

Job Title: Service Delivery Lead Location: Hampshire Department: Information Technology Reports to: Head of Service Delivery Salary: £45,000 - £50,000 Company Overview: My client is a fast growing software house who provide a global platform for jobseekers. They are currently at the start of an … exciting digital transformation journey and are seeking a talented IT Service Delivery Lead to join their dynamic team and drive excellence in service delivery. Position Summary: The IT Service Delivery Lead will oversee the delivery of IT services, ensuring they meet business needs and … service levels. This role requires experience in a fast-paced environment (MSP or start-up would be ideal) and a broad skill set, including service transition, change management, release management, IT project management, and service design. Key Responsibilities: Service Delivery: Manage IT services to meet more »

Job Title: Service Delivery Lead Location: Hampshire Department: Information Technology Reports to: Head of Service Delivery Salary: £45,000 - £50,000 Company Overview: My client is a fast growing software house who provide a global platform for jobseekers. They are currently at the start of an … exciting digital transformation journey and are seeking a talented IT Service Delivery Lead to join their dynamic team and drive excellence in service delivery. Position Summary: The IT Service Delivery Lead will oversee the delivery of IT services, ensuring they meet business needs and … service levels. This role requires experience in a fast-paced environment (MSP or start-up would be ideal) and a broad skill set, including service transition, change management, release management, IT project management, and service design. Key Responsibilities: Service Delivery: Manage IT services to meet more »

Main Duties and Responsibilities: Leadership o Lead and develop the Business Intelligence Unit o Promote professionalism and compliance o Deputise for the Deputy CDIO Service Delivery o Collaborate with senior leaders o Oversee resource management and planning o Champion data quality o Respond to regulatory requirements Strategy o … systems Staff Management and Development o Foster a high-performing team o Implement workforce and succession planning o Support recruitment and development Customer-Focused Service Delivery o Cultivate a customer-centric service culture o Implement KPIs and benchmarking Data Management o Provide expert guidance on data management … at one of the largest NHS trusts in the UK. If you are ready to lead a talented team in transforming data-driven healthcare delivery, we welcome your application. About us Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff more »

Overview: Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio … any destination in the most efficient and reliable way possible. Our global connectivity, scalable technology infrastructure and strategic partnerships create a single, synchronized content delivery environment. Using our Altitude Media Cloud Platform, we host a full suite of digital products, including Playout, Over the Top (OTT) streaming, Video on … VOD) processing, Storage and IP distribution, to enable a seamless user experience for many of the globes biggest Media and Entertainment organizations. Daily, we service 1,200+ channels; capture, process and deliver 31,000+ hours of TV/OTT; stream 6,300 hours of TVE/OTT content; and more »

Service Delivery Manager required to join our Service Operations team A flexible approach to working hours and a willingness to cover periods of on-call support is required for this role. We have both Contract and permanent opportunities The opportunity: Service Delivery Manager is needed … with proven experience in service delivery for a high-profile customer’s web site. The candidate should have a good technical understanding of web platforms and good grounding on how customers use our solutions to drive revenues and profits. This role combines support management and team leadership, including … work within the support processes (reporting, SLA’s, incident & problem management etc). What you’ll be doing: Co-ordinate & facilitate the contracted eCommerce service to one or more customers Ensure that escalations and communications are managed in line with documented contract standards Develop and maintain good customer relationships more »

IT Service Delivery AnalystLiverpool, Hybrid (50/50)£28,000 £32,000My Client, the largest private pension scheme in the country in terms of assets under management, are looking for an IT Service Delivery Analyst to join their technical team in Liverpool.The Service Delivery Analyst will be a pivotal member of the Service Delivery team, providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key Responsibilities: Support the service delivery teams in ensuring all incidents and service requests are accurately recorded on … My Support (Hornbill).Conduct reviews of calls to ensure the details align with service standards.Review processes and implement ongoing service improvement measures as needed.Support the Configuration, Problem, and Change Management processes.Ensure support teams adhere to the agreed standards for ticket management and follow the T.R.U.S.T principles.Oversee the daily more »

IT Service Delivery Analyst Liverpool, Hybrid (50/50) £28,000 - £32,000 My Client, the largest private pension scheme in the country in terms of assets under management, are looking for an IT Service Delivery Analyst to join their technical team in Liverpool. The Service Delivery Analyst will be a pivotal member of the Service Delivery team, providing essential support to the Service Delivery Manager and the broader IT Support Teams. Key Responsibilities: Support the service delivery teams in ensuring all incidents and service requests are … accurately recorded on My Support (Hornbill). Conduct reviews of calls to ensure the details align with service standards. Review processes and implement ongoing service improvement measures as needed. Support the Configuration, Problem, and Change Management processes. Ensure support teams adhere to the agreed standards for ticket management more »

Title: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk … brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a … strong background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service more »

Client: Confidential Luxury Skincare Brand Service Delivery Manager 1 Baker St, London W1U 8ED, UK Hybrid (3 days a week) - need to travel to Bristol once a month Initially to start maybe 4 days on-site a week for system deployment and ramp-up There may be occasional … travel to Bristol. Fulltime Permanent role Description: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront … of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a strong background in IT support and service management, combined with project management skills and the more »

Service Delivery Manager Salary up to £55,000 Remote working, quarterly visit to Liverpool office Working hours 11:00am – 7:00pm/12:00pm – 8:00pm SQL Server/ITIL/Service Delivery About the client; If you're interested in being part of a dynamic … individuals who bring curiosity, passion, and initiative to the table. The benefits; Remote working Work with greenfield projects Project ownership Pension, Holidays etc The Service Delivery Manager role; My client is looking for a professional with a background in technical support, including support of their SQL databases. The … position will report in to the head of engineering and work closely with him to ensure all ITIL Service Delivery processes are aligned correctly, along with picking up roughly 10 technical tickets per day, which are very much orientated around SQL queries/joins/procedures, debugging them more »

Job Title: STG Service Delivery ManagerDo you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?Do you have the experience to bring new ideas and approaches to … and management processes for new contracts leading to contract execution and then supporting the ongoing management of the account. Aon is currently recruiting a Service Delivery Manager to join our team in London. The Service Delivery Manager will be primarily responsible for:Processing new sales opportunities … team and are passionate about helping our colleagues and clients succeed.What the day will look likeAs the Strategy and Technology Group’s (STG’s) Service Delivery Manager, you will work with STG’s Risk team and Aon’s Legal, Compliance and Data Privacy teams to support STG’s more »

Role: Service Review Manager Location: Guernsey Salary: £40,000 - £50,000 (Depending on experience) Contract: Full time, permanent, 37.5 hours About the Role: Verus Recruitment is partnering with a global Managed Service Provider in search of a Service Review Manager to join their team. This company delivers … IT solutions and support across a diverse range of industries, including finance, insurance, hospitality, real estate, education, and more. Role Overview: As a Service Review Manager, you will be an integral part of the Service Delivery team, with a focus on quality control, problem-solving, and continuous … improvement. We are seeking a candidate with a strong technical IT background who can use their expertise to oversee IT service reviews, collaborating with both clients and internal stakeholders to ensure that the highest standards are consistently met. Responsibilities: Engage with stakeholders across the company as needed. Review closed more »

Service Delivery Manager Salary & Benefits: £60 to £75k, Bonus, Private Medical, Life Assurance, Options We have partnered with a pioneering global Biotech company in Stevenage, that is known for creating life-saving cancer therapies. As part of their exciting growth journey, they are hiring across IT to enhance … their capabilities, processes, and infrastructure. We are looking for a Service Delivery Manager to oversee and manage the delivery of application support services. You will be the key link between clients, support teams, and stakeholders, ensuring efficient issue resolution, continuous service improvement, and alignment with business … goals. This is a great opportunity for a Service Delivery Manager, due to the growth and the projects in the pipeline you will have a chance to make your mark on the business. Key Responsibilities: Oversee and manage the delivery of application support services, ensuring they align more »

Job Title: Senior Service Delivery Manager Salary: £60,000-£70,000 per annum + benefits Location: Tower Hamlets , London (Hybrid working - 2 Days Onsite) We are currently recruiting for a large-scale MSP organisation based in London and are assisting our client in finding an experienced Senior Service Delivery Manager. In this role you will play a critical part in managing the operational relationship with clients at an executive level. You will be the trusted point of contact for clients and be responsible for overseeing service escalations, driving client satisfaction, and ensuring service delivery … at the Executive level and collaborate with internal teams, including Account Managers, to enhance client relationships. You will act as a primary contact for service escalations and provide support during critical incidents. You will also be responsible for driving account growth, by aligning the client’s IT strategy with more »

Role: Data Delivery Lead (London Insurance Market) Skills: Service Delivery, Data Analytics, Cloud Projects (AWS, Snowflake, DBT, Power BI) London Insurance market, Location: London, UK (Onsite) Permanent We are at Coforge hiring for Data Delivery Lead with Service Delivery, Data Analytics, Cloud Projects (AWS … Snowflake, DBT, Power BI) London Insurance market, Techno-Functional Delivery Lead and have Service Delivery and Data Background for London Insurance clients Insurance background (10-12 years) with Data Analytics experience. Someone who has worked in B2B insurance or in Lloyds Market or any other Insurance business … within UK, or Globally. Someone who has delivered Cloud Projects (AWS, Snowflake, DBT, PowerBI) Experience as Tech Lead Someone with Service Consulting background (someone who know knows how to setup Data Analytics services, monitor those service performance, measure the service performance, and identify improvement areas.Someone whose communication more »

Liberty has an exciting opportunity for a Contracts Service Delivery Manager to join our team and oversee the running of the Havebury contract.You will be working on a full time, permanent basis, working 40 hours per week.In return, you will receive a salary of circa £45k to £50k … quality of the people we work with.Were proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Contracts Service Delivery Manager role will include: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair … and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the more »