1 to 25 of 718 Permanent Service Delivery Jobs in England

Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our … and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum … social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd more »

Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please apply below! Full … progression plan Company events 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of … client issues and requests Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role more »

with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the … customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to success … BHSF) a wide range of training and development opportunities (we are an Investors in People accredited organisation) Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay). Opportunities to work flexibly and from home, where the business need allows. more »

Design and manufacture of space connectivity solutions to make communications universally accessible, secure, and actionable. The company is redefining the economics, design, manufacturing, and service delivery of satellite and terrestrial IoT systems. Ro... APCT1_UKTJ more »

role is responsible for tax compliance and reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement … obligations differ from territory to territory.What will you be doing?Preparation and review of UK and overseas tax computations and tax provision calculations for delivery to LSS customers.Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP).Act as point of contact for … all customer service delivery issues.Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions.Train, support and manage junior members of the tax team.Work with customer's tax and accounting teams to understand enterprise operational requirements for tax processes, and understanding technology environment more »

networking Drive effectiveness, efficiency and continuous improvement using automation. Collaborate with Architecture, Security, Dev teams to ensure effective designs and application of cloud services Delivery HA/DR, Security and compliance strategies Provide technology insight and support to the business and peers. Have the ability to manage tasks to … a good understanding of other Cloud technologies including Azure and AWS. Evangelise topics such as monitoring, performance, and reliability throughout our IT Support and delivery teams Be keen to develop scripting capability and API integration in one or more popular languages. Act as a technical escalation point for the … Service/applications owners to resolve issues swiftly and find root cause and mitigate from happening again had too better improve service(s) we deliver. Understand and work towards a strategy set out by senior management ensuring we adhere to direction and execute tasks based on priority to more »

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring ... APCT1_UKTJ more »

to hear from you. As an Administrator in our Workplace and Facilities Management team, you will provide an efficient and professional front of house service delivery to colleagues and visitors to the organisation - putting custom... APCT1_UKTJ more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

About the role As a Managing Implementation Consultant you'll be responsible for leading, coaching and delivering implementation and consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery.You'll be a subject matter expert in more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a … period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care. Adhering to service level agreements … and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager. Creating customer support documentation. Recording daily timesheets in accordance with company policies. Traveling to more »

jobs. You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will … be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding … Service Level Agreements. Should have Broad technical understanding of IT services being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development more »

Experience Manager Job Description Summary Cushman and Wakefield are looking for an experienced Workplace Manager to join their team, providing effective and customer focussed service to our clients. In this role you will oversee client events, meetings and executive functions and manage the implementation of initiatives to ensure that … best practice is achieved in every aspect of service delivery with particular focus on cost, quality and client satisfaction Job Description Core Responsibilities: Oversee all aspects of the workplace experience at the site, including facilities, services, and amenities Build and maintain strong relationship with clients, understanding their needs … and ensuring high satisfaction levels Book and coordinate vendors and service providers to ensure seamless delivery of services and maintenance of facilities Ensure the office meets all H&S and compliance standards, conducting regular inspections and audits Implementation, operations and oversight of FAMIS360 Report any maintenance issues and more »

Roles like this don't come up very often. Squiz is looking for a Delivery Director to head up the EMEA region. Reporting to the Chief Professional Services Officer, you'll be responsible for leading a strong and passionate delivery team across EMEA made up of technical consultants … developers, creatives, and project managers. This is an opportunity to lead, coach and guide the professional services delivery function for the EMEA region. You bring: Experience operating in Professional Services or delivery role within the tech sector. Program Management capability showing the pragmatic application of agile/lean … methodologies, processes and practices. Strategic thinking coupled with practical execution, you'll happily get your hands dirty when required. Continuous improvement mindset to evolve delivery frameworks towards optimised outcomes: customer satisfaction, project delivery quality, and client value. Ability to influence, negotiate, and build consensus with executive and senior more »

one of their novel drug platforms. The successful candidate will actively participate in developing and providing analytical support for their Antibody-based and mRNA delivery platforms. This includes necessary capabilities for primarily emphasising analytical, formulation and developability but can also involve protein engineering, research, CMC grade production, and process … Intact mass and peptide map). in performing routine analyses such as CE-SDS, DLS and iCIEF good knowledge of protein and mRNA drug delivery platforms their biophysical properties and stability. scientific credibility and ability to interpret complex data. player with the ability to work in cross-functional teams … with different skills. Responsibilities : Development and delivery of analytical methods for characterisation with a key focus on analytical method development for mAb, mAb2 and mRNA delivery, UPLC (SEC, HIC, IEX), CE-SDS, DLS and Fluorescent assays and LC/MS Design and execute experiments for Formulation screening and more »

measures to safeguard against threats and vulnerabilities. Own and lead the customer support function and team, ensuring timely resolution of issues and high-quality service delivery. Establish service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve customer support performance. What we're looking for more »

Quinnox is looking for a Technical Director, Program Delivery, to oversee the successful delivery of technical products and services to one of our core clients. The ideal candidate would have 16+ years of experience managing IT program delivery for large FMCG or Food & Beverages companies, with experience … must have: Salesforce, Success Factors, SAP ECC, SAP S/4HANA, SAP PI/PO or SAP CPI, SAP BTP * Experience in both Solution Delivery (Projects) and Service Delivery (Application Support) is a must have * Familiarity with ITIL processes * Experience in Agile Delivery * We are looking … from a strong SAP Implementation or Integration (SAP PI/PO/CPI) background, but have at least 4 years of experience as a delivery manager. * Responsibilities include: * Working on aligning Project Managers to ensure Planning and scheduling of the delivery process, including defining project scope, milestones, and more »

will have a key role within the business overseeing services for its clients throughout Europe. Day to day the Technical Product Manager will: · Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability … management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles Support the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem management etc. Research and recommend new Managed Services Refinements to existing … offerings Perform cost analysis and recommend areas for efficiency improvement Oversight customer contractual services and service level from pre-Sales to post production BAU Perform customer cost analysis and suggest The Technical Product Manager must have: · Minimum of 4 years’ experience working in banking, financial services or software product more »

creation of personalized and differentiated products and customer journeys at scale. As a cloud-native platform, FintechOS seamlessly integrates with any ecosystem tech or service, accommodating existing and legacy tech infrastructures. We take pride in not only our exceptional platform but also our diverse and experienced tech team. About … the role: As the Head of PMO at FintechOS, you will be responsible for leading the Project Management Office (PMO) and overseeing the Service Delivery structure, ensuring the implementation of project management best practices throughout the organization. You will report to the COO/SVP of Customer Operation … and critical role in ensuring the successful delivery of projects, optimizing processes, and enhancing organizational efficiency. The ideal candidate will have extensive experience in project management, strong leadership skills, and a deep understanding of the fintech industry. What you’ll do: Provide strategic direction and leadership for the PMO more »

relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall IT service management capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and … documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge more »

priorities, mitigate risks, and communicate pertinent issues with recommended solutions to program leadership. Provide Systems Engineering and Project Management expertise with a focus on service delivery improvements across the Enterprise Develop innovative Systems Engineering solutions to resolve complex problems involving limited and disparate information through application of technical … non-technical verbal and written correspondence with internal team members, customers, and external stake holders Preferred Qualifications Model-Based System Engineering Experience with rapid delivery methods Experience working across contract and location boundaries Experience with Atlassian JIRA and Confluence and Microsoft SharePoint Pay Range: The Leidos pay range for more »

sectors. Effective supplier management for the provision of systems installation and maintenance. Ensure resources are utilised efficiently to meet project and departmental goals and delivery of exceptional customer solutions. Project Management Supervision: Leadership and Strategic Vision: Spearhead the engineering department, project management, and technical support teams. Cultivate a culture … sectors. Effective supplier management for the provision of systems installation and maintenance. Ensure resources are utilised efficiently to meet project and departmental goals and delivery of exceptional customer solutions. Project Management Supervision: Direct project managers to ensure projects are completed on schedule, within budget, and scope. Foster a culture … of task ownership in project execution and align project management practices with company standards and customer expectations. Ensuring the provision of delivery on site for customers including equipment and supplies. Technical Support Leadership: Guarantee the Engineering and Technical Support Departments deliver effective support promptly to both internal and external more »

QA procedure compliance and thorough documentation prior to handover Collect review, and ensure material compliance with site assurance documentation Monitor installation quality, liaising with delivery team and contractor throughout project duration Develop and implement project quality plans, manuals, and documents, managing ITP process and verification/validation procedures Report … issues Manage non-compliance submissions and closure within set timelines, while monitoring asset performance, reliability, and efficiency Oversee assurance and compliance processes within the delivery team, ensuring quality and compliance with design specifications, and reporting on progress and initiatives for business performance improvement. Qualifications: Essential: Electrical/mechanical installation … race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. more »

enhanced productivity and capability building To use knowledge of client contexts to improve solution-sets To collaborate with Practice Head for collecting and analyzing service delivery feedbacks and accordingly drive prioritizing, planning, budgeting and implementing the service improvement plans To consult as a SME for existing projects more »