1 to 25 of 259 Service Delivery Jobs in London

ideas. Are details focussed, self-motivated and proactive, and confident in building enduring relationships with clients that are based on trust and high-quality service delivery. What we offer: Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and more »

follow-up on problems, initiating escalation procedures when necessary. • Uphold a high standard of professionalism in actions, demeanor, and appearance. • Guarantee customer satisfaction throughout service delivery transactions. • Adhere to client-specific Service Level Agreements, updating incident and request tickets accordingly within the ticketing system. Key Qualifications: • Appropriate … capabilities. • Capability to test and certify PCs, networks, servers, and client approved software applications and associated peripherals. • Familiarity with client-specific internal procedures and service delivery requirements. • Excellent analytical and client communication skills. • Potential requirement for client and/or governmental clearance. • Microsoft Server Certified Professional Certification or more »

Claims CaseHub Rollout Delivery Manager Salary band 8b: £58,972 to £68,525 plus HCAS depending on location 12 month fixed term contract Leeds or London, Hybrid or Homeworking We are recruiting for a Delivery Manager to lead on the rollout of CaseHub to our Claims Service. You … will be responsible for overseeing the delivery of the programme into live, with support from the Head of Digital, Head of Transformation, the CIO and the Director for Claims. This role provides a unique opportunity to own all aspects of deploying significant technology change across a business function, both … in working with our internal organisation as well as service users across the wider NHS. To undertake this role, you will need to have experience in leading and delivering major IT transformation programmes into live and be able to work with colleagues and stakeholders across a spectrum of teams more »

on the weekends. Improve operational efficiencies via scripting, bots and integrations. Participate cross functionally with vendors and other IT engineering teams to ensure smooth service delivery. Network and systems troubleshooting, fault analysis, and resolution. more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client … Relations | People Management The successful candidate will lead a service focussed approach to service delivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability, and addressing any customer concerns or … continuity of IT services, including SaaS and laaS solutions for both internal and external customers. Manage relationships with external third-party vendors and IT service providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced Service Delivery experience, relationship management and 3rd more »

company, and we want top-notch people to join us in that mission. JOB OVERVIEW The Manager, IT position is responsible for the successful delivery of the IT function across our European business including the Service Desk, Desktop, Infrastructure, Telecoms, Security, Procurement and 3rd party service and … team. The role is pivotal in the provision, deployment and management of technology solutions deployed at these sites. ROLES AND RESPONSIBILITIES Lead the IT Service Desk and Desktop Support functions to meet current and future business and user needs Manage issues reported by email, telephone and in-person, utilizing … IT peers and external suppliers on incidents, projects and tasks Lead communications to business on behalf of IT Dept. Lead weekly team meeting ensuring Service Desk standards and issue ownership are understood and maintained Manage local hardware procurement (HP, Lenovo, Apple desktops, HP & Zebra print, Zebra/Motorola RF more »

Responsibilities: Provide 3rd line M365 consultation, focusing on project deliverables. Ensure technical readiness and smooth transition within M365 tenant. Support Digital Services Manager and delivery team across the UK portfolio. Maintain high standards in service delivery and operational functionality of the platform. Skills and Experience: Proficiency in more »

study of households Understanding Society , and our own random sample general population panel Public Voice ); The design of one-off studies of public sector service delivery and evaluations of policy in their real life context. Key Responsibilities Apply your statistical skills and broader methodological knowledge to a variety more »

of developers and analysts to foster their professional growth, enhance productivity, and encourage collaboration. • Manage and supervise the team's workflow to ensure prompt delivery and maintain high-quality standards. • Drive ownership of integration products, aligning them with business requirements while ensuring technical feasibility. • Oversee the entire lifecycle of … performance benchmarks. • Ensure efficient development of applications, provide post-implementation support, and continuously evaluate them for enhancements. • Collaborate with Business Analysts, Scrum Masters, and Service Delivery Managers to design resilient, scalable, and efficient applications. • Responsible for managing procurement processes, including purchase orders for contractors and invoice reconciliation. • Thoroughly more »

with colleagues across the wider Big 4 network, including tax, strategic consulting, and equity and debt advisory teams, to provide clients with a holistic service offering. Develop and maintain strong relationships with clients and colleagues across the firm. Stay up-to-date on the latest legal and commercial developments … pressure. Excellent communication, interpersonal, and relationship-building skills. A collaborative and team-oriented approach. A willingness to embrace innovation and use technology to improve service delivery. We offer: A competitive remuneration package with a salary reflecting your experience. The opportunity to work on complex and high-profile transactions. A more »

developing strong processes. with Client to understand their requirements and suitably help offshore team to design operations structure to integrate the requirements with seamless service delivery. KEY RESPONSIBILITIES SOLUTION, DESIGN & BUILD Participate in any onshore/offshore transformation initiatives, acting as a liaison between offshore and onshore delivery … with overall 12-15 years relevant experience and at least 8-10 yrs in similar role. experience in Lloyd’s and London Market operations delivery Lloyd’s reporting including regulatory reporting experience in Lloyd’s and London market of IFRS 17 implementation would be an added advantage PROFILE with … communication and comprehension skills to manage senior stakeholders in client organization with Strong service delivery experience within Lloyd’s & London market policy on background checks to be followed KEY SKILLS stakeholder management skills centricity to work with speed & accuracy under pressure decision-making skills & organizing verbal & written communication more »

one of Europe's most innovative law firms by the Financial Times, our client is distinguished for its dedication to excellence and forward-thinking service delivery. Job Overview The firm handles all types of facilities, ranging from acquisition finance, leveraged finance, and real estate finance to asset-based lending more »

time; Mon - Fri Job Responsibilities: Serves as the primary liaison with key client representatives in the United Kingdom with the goal of owning the service delivery relationship for these clients; Drives overall client satisfaction through effective coordination and communication of client deliverables; Leads project team of Associate Project … training and mentoring to new hires and current employees; Instills confidence with the client and serves as a primary public face of Epiq’s service delivery offering. Job Requirements: A solid understanding of Class Action and Restructuring support industry. Two or more years of experience in project management … positions with law firms, corporate legal departments or Class Action service providers is preferred. Demonstrated success in the management of simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize more »

project controls activities for high-profile client commissions working on a hybrid basis. Your expertise and leadership will be instrumental in ensuring the successful delivery of complex ventures. They’re a globally renowned professional services company, who are committed to delivering exceptional results for clients across various aviation, rail … competitive benefits package Type: Award Winning Consultancy (Hybrid working) Your expertise in project controls, planning, and management will be utilised to ensure the successful delivery of complex client projects, they provide programme and project management, cost and commercial management, risk management and advisory services to a portfolio of prestigious … mentor a team of project controls professionals, fostering a collaborative and high-performing culture. Deliver project controls services, taking responsibility for end-to-end service delivery, relating to large, complex and mega projects. Manage the establishment of the overall success criteria for the contract, including time, cost, and more »

following: Experience working in a Hedge Fund or Asset, Wealth/Investment Management environment. At least 10 years' experience in a variety of infrastructure, Service Delivery, IT Ops or information security roles in a progressive IT environment. Experience working in a greenfield environment and knowledge of scaling best more »

streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform. We also work with SMEs and large service providers, helping them access more work and grow their businesses. We're not just any proptech - we're backed by some of the biggest … Sales Director, Supply Chain Solutions is varied and complex, forging and nurturing executive-level relationships with key clients and stakeholders to unlock platform enabled service delivery by way of Plentific’s marketplace or contractor sourcing service. You will play a pivotal role in driving transactional revenue opportunities through … unlocking projects and service solutions with large institutional landlords. As a scale up technology company we must understand the needs of our prospects and help guide them through complex consultative sales processes. Our solution is disruptive in nature and we have to showcase the many benefits we can offer more »

managing the services that keep our business running and delivering to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, Service Delivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates more »

specialist position with chartered status. This individual will have an imperative position in ensuring and maintaining the highest standards of financial advice and client service delivery within the client advice team, and ensuring all matters are executed with precision. This is one of the most exciting FinTech firms … their competition in what is a crowded market. Perhaps best described as having the culture of a FinTech start up whilst delivering institutional level service to sophisticated investors. They are looking for a well-rounded individual who can take on technical responsibilities immediately. The right individual would also have more »

Is it Onsite/Remote/Hybrid: Hybrid Job Description: Architect 5+ years of experience as a ServiceNow Architect, with a focus on Workplace Service Delivery. Expertise in Health and Safety, Facilities Management, and Asset Management processes and workflows. Proven track record in leading technical architecture efforts within the more »

whilst having the stability and backing of a major firm, now build their own technology! As the public face of the IT Department, the Service Centre provides essential support to the business and its clients. As an IT Support Analyst , you are there to provide high quality support to … concepts and risks. Experience using endpoint management tools, such as Microsoft SCCM and Microsoft InTune. ITIL v3 Foundation qualification and working familiarity with ITIL service management practices. Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti. Responsibilities : Receive and handle email, telephone … and walk-up requests for service, from internal and external customers, following agreed procedures. Prioritise, diagnose, and resolve Incidents according to agreed procedures. Fulfil Service Requests following documented processes and procedures. Perform security administration tasks, including providing access to IT resources. Complete IT daily checks. Write and update more »

have a user base of at least 2,000 people. An in-depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery. What we are offering: 26 days holiday with an option to buy an additional week. Company sponsored Pension Scheme with a 5% employer more »

senior level position holding overall responsibility for Growth, business development and new sales within their designated market sector and the key interlink between sales, service delivery and account management. The CGD will be responsible for hitting business plan across the portfolio of customers within their sector which will … RFP response business case build, due diligence through to deal closure. The CGD will be expected to assist in the definition and creation of Service Value Propositions to ensure that we creative robust workforce solutions that are designed and developed to meet the needs of our customers. Key Responsibilities … clients, targeting both transactional and strategic sales Working with the Customer Experience team to deliver and grow existing accounts with overall responsibility for the service delivery and customer relationships Support the Customer Experience team with monthly and quarterly customer review meetings as well as the creation and updating more »

by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. You will support … you to learn more about the ContraForce Sales organization and the value we deliver to our customers, partners, and one another, every day. The Service Provider Growth team drives excellence for ContraForce by helping customers realize the value of the ContraForce Platform. Powered by a world-class connected sales … your customers, their security challenges, and strategic business objectives to identify their core security needs and connect them with our Security solutions. Engage with Service Providers - Leverage and scale through aligning early with Managed Service Providers (MSP) and Managed Security Service Providers (MSSP) organizations. Engage with Distributors more »

active conversations and apply continual improvement measures to solutions in play. Support with scoping requirements of sales opportunities for large scale/Managed Legal Service (MLS) opportunities, attending client meetings, working with different stakeholders around the firm to get a good understanding of the challenge faced. Support with the … meetings with internal and external stakeholders to discuss progress, deadlines and potential issues. Some elements of project management will be required here to support delivery of components the Solutions Team will be on the hook to deliver and manage expectations of other stakeholders. Collaborate with other Business Service … from set up to business as usual. Update and maintain documentation and supporting materials detailing the specifications of the technology solution, working with other delivery stakeholders to ensure understanding across the whole team. Reflect on the build of a solution, what could have been done differently for all stakeholders more »

across the organisation's 9,000 colleagues. Some responsibilities include: Partner with key stakeholders across the business to understand the vision and blueprint for service delivery (internal and external customers). Review the current operating model and propose a target operating model that focuses on the fastest time more »