51 to 75 of 91 Permanent Service Delivery Jobs in the Midlands

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. more »

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. more »

in-depth knowledge of Government Legislation and statutory procedures. Working as a Senior Housing Officer/Housing Options Team Leader you will support the delivery of the Housing, Homelessness and Resettlement Strategies , ensuring that good quality information is provided to the public and community partners. As a Senior Housing … Officer/Housing Options Team Leader you will supervise staff within the team and work alongside the wider organisation to ensure the successful delivery of all relevant strategies, in particular Adults and Childrens social care . The key areas of work will be providing supervision and direction to Officers … cases and the development of housing options policies and procedures to maximise options available to those in housing need and to ensure high quality service delivery and customer satisfaction. This will involve a great deal of liaison with statutory and voluntary organisations, partnership building and developing relationships with more »

document, and maintain a fit for purpose Change Management process. The Change Manager will be responsible for producing the Release Frameworks in association with Service owners for the effective management and agreement on the execution of releases into production. This role will see you producing training material whilst delivering … with Agile/Devops teams to ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, ITIL Foundation, ITIL Change, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Banking, Finance, Financial, Release Management more »

pioneering technological advancements. About the Role: The appointed Senior Commercial IT Account Manager will play a crucial role in overseeing the most prestigious technology delivery project in the public sector, aimed at transforming the passenger experience in transportation. You will be responsible for managing all commercial, legal, and contractual … onboarding, system adoption, order processing, account management, and customer success. Responsibilities Include: Leading the commercial function from initial quotations and contracts right through to delivery and operations. Directing the commercial team to align with the company’s strategic goals and optimise financial outcomes. Supporting business development by providing strategic … company policies. Ideal Candidate: An experienced Commercial Manager, Account Manager, or Account Director with significant expertise in managing complex commercial contracts, particularly in IT service delivery for public sectors such as education, transport, healthcare, or public services. The role demands a strong leader with excellent team development, client more »

Signature recruitment are excited to be assisting one of our key clients in their search for a Service Delivery Team Lead to join their team on a permanent basis in their Birmingham office. The organisation are a growing technology company who deliver infrastructure to managed service properties. … their head office being based in Birmingham. This organisation really look after their staff, offering excellent training and development opportunities for all employees. As Delivery Team Leader, you will be managing a team to deliver any services ordered by direct customers or as part of a connection to a … managed service property. Benefits: Hybrid working Competitive salary Holiday pay Company pension contributions Responsibilities: Managing orders placed against any agreed SLAs and effective communication to customers or internal stakeholders. Ensuring all orders are monitored and reviewed throughout the order journey. Utilising systems to set review dates, monitor order stages more »

the safety and HSE performance of all personnel under their control, and for stopping work where this might be compromised Works with customer and service/project manager in producing work schedules and plans, then implements service delivery performing necessary testing in accordance with written appropriate test … procedures Implements standardized methods in order to identify complex problems Supports pro-actively the service team to achieve objectives Ensures works within area of responsibility are executed in accordance with the contract, and conform with project time and budget requirements Provide guidance and Co-operation of consortium partners sub … contractors and exchanges experience with colleagues responsible for products and other service teams and specialist departments Reviews and approves the, WPQRs, WPS, Welders Certification/Coding review, Welding Operators Certification review (e.g. stud welding), Site Skills test (Pressure Parts), Welding book/welding history maintain NDE results, Welding statistics more »

with Agile/Devops teams to ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Release Management, remote, #wfh Send your CV to or more »

We are recruiting for a Private Clients Account Manager to provide administrative support, and to take ownership of all areas of service delivery, working in partnership with the relevant Advisors to provide outstanding customer service. Overview of duties Preparation of client annual review meetings and compliant ongoing suitability … for switches/withdrawals/top-ups and submission Preparation of switch/withdrawal/top-up suitability reports in compliant fashion for adviser delivery Execution of additional business submission with Providers Manage ongoing client information on back office Deal with any ad hoc client queries Liaise with Compliance more »

supplier charges and invoice our customers in a timely and accurate manner during the customer contract term. Your role is to guarantee that excellent service standards are upheld to support and enhance the company strategy for growth. You will have the skills, knowledge, and experience to support positive team … require focus and attention to drive improvements and streamline workflows Cross-Departmental Collaboration: foster collaboration with other departments such as finance, sales, legal, IT, Service Delivery, Solution Sales. Actively engage in cross-departmental meetings, initiatives, and projects to ensure smooth coordination, alignment of objectives, and effective communication Documentation more »

supplier charges and invoice our customers in a timely and accurate manner during the customer contract term. Your role is to guarantee that excellent service standards are upheld to support and enhance the company strategy for growth. You will have the skills, knowledge, and experience to support positive team … require focus and attention to drive improvements and streamline workflows Cross-Departmental Collaboration: foster collaboration with other departments such as finance, sales, legal, IT, Service Delivery, Solution Sales. Actively engage in cross-departmental meetings, initiatives, and projects to ensure smooth coordination, alignment of objectives, and effective communication Documentation more »

computer and network components. Ensuring the security of client and server computers via security & maintenance systems. Liaise with existing and potential vendors to organise service delivery within SLAs/Contracts. Maintaining and updating technical documentation regularly, including annual inventory checks. Testing new hardware and software solutions before full more »

with Agile/Devops teams to ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Release Management, remote, #wfh Send your CV to or more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

management and reports the reasons for decisions being made. Experience of Power BI would be extremely beneficial. Ability to work in a highly pressurized service delivery environment. Experience of implementing and control of the teams workplace audits to drive accuracy and processes improvements with the use of robust more »

be responsible for overseeing various contracts dealing with all aspects building fabric maintenance and small/minor works projects. You will effectively manage the service deliveryand strategic direction of your portfolio and actively pursue contractual and statutory compliance and opportunities for business development Be familiar with the supply chain … reflect theH&S policy and procedures Ambassadorial representation of thebrand and values Liaison with line managers, Engineers and office teams to ensure communication and delivery remains consistent with requirements You will be accountable for all operational and financial/commercial performance of the designated portfolio Maintain a professional approach … knowledge and understanding of H&S and environmental responsibilities. Customer focused with sound commercial and financial awareness. Able to translate client requirements into actual service delivery Able to establish relationships with clients, suppliers and across the FM business. For further information on the role and the company you more »

scalable enterprise systems and applications Leading a small team of technical and security architects and actively collaborating with Head of Cyber Security, Head of Service Delivery, Head of Business Partnering, Head of Data & An alytics and Head of Projects & Transformation. Skills required: Essential to have experience working as more »

Design and manufacture of space connectivity solutions to make communications universally accessible, secure, and actionable. The company is redefining the economics, design, manufacturing, and service delivery of satellite and terrestrial IoT systems. Role Significance Importance : The Principal Hardware Engineer will lead the definition, systems engineering, and design of more »

Birmingham. In this role, you will be responsible for managing and optimising our NEC (Northgate) housing management system to ensure seamless operations and enhance service delivery. Key Responsibilities: Oversee the implementation, configuration, and maintenance of the NEC (Northgate) housing management system. Collaborate with internal stakeholders to identify system requirements more »

Hays are looking for a Senior Infrastructure Engineer for a leading professional service company based in the Midlands. This role would suit somebody who has worked in an MSP environment due to the variety of infrastructure exposure you will have been used to. Cloud/Intune/Citrix/… The IT team are responsible for understanding and documenting the physical and virtual hardware that supports the systems, networks, and storage necessary for IT service delivery at an acquired site. This includes maintenance, provisioning and migration of IaaS solutions, servers, system security, network & WAN management, integration platforms, installing more »

Services business. It will develop and implement the strategy to drive growth, focussing on driving new business, customer retention, supplier/3rd party relationships, service delivery and quality. The Board of Directors are looking for someone who can think creatively and can recruit/develop a strong team more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

wellbeing app Training & Development There is also an enhanced call out allowance and overtime rates with the role. Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

Change & Configuration Manager - IT Service Team-2-3 days a week Onsite About the Company: Join a leading provider of building and home improvement products, where IT plays a pivotal role in supporting business objectives. This role offers the chance to shape change and configuration management within a dynamic … organization. Job Profile: As a Change & Configuration Manager within the IT Service team, you will be responsible for ensuring effective delivery of IT services through the application of ITIL principles and best practices. This role involves close collaboration with stakeholders to implement appropriate governance, control, communication, and reporting … to support service delivery. Role & Responsibilities: Oversee the end-to-end change process, analyzing technology changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the Configuration Management Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to more »