26 to 50 of 85 Permanent Service Delivery Jobs in the North West

that the portfolio PC services are being effectively discharged. Support the development and embed a Project Controls framework (aligned to the UK PMA and Delivery Operations delivery strategies) and drive the correct behaviours across the PC team; to maintain an effective Project Controls service to the NNL … of Project Controls related actions arising. Support and manage the Project Controls framework, systems and resources to deliver an effective cost control and reporting service to Project Managers and Sponsors within the portfolio. Provide senior-level Project Controls oversight on more complex NNL projects/programmes (Class … stakeholders (as required). The Ideal Candidate Essential CriteriaforProject Controls Lead: Demonstrable experience of senior line management/leadership responsibility in a Project Controls delivery environment. Demonstrable experience of successfully delivering/leading Senior Project Controls services on complex projects/programmes/portfolios. Experience of involvement in strategic more »

Field Service Engineer £32,000 Manchester Area Benefits: Car allowance or company car We have a fantastic opportunity for a Field Service Engineer to become part of an established business within the Managed Print and Technology industry. As Field Service Engineer you will be based out of … focussing on clients within the surronding area, ensuring that clients issues are being dealt with quickly and efficiently to keep equipment running. As Field Service Engineer day-to-day you will be responsible for: Supplying proactive levels of service to our key customers. Ensuring target responses are met … in line with customer SLA's. Proactive communications with our service delivery desk and customers alike. To be considered for the role of Field Service Engineer you will need to demonstrate the following skills and experience: Previous experience within Technical Service within the Managed Print industry. more »

strategic leadership role at citywide and borough levels to ensure the neighbourhood models focus on population health management (PHM), are co-produced, resident-centric (service design through to evaluation and governance), improve access and address inequities. The post holder will provide strong and visible leadership across the Neighbourhoods in … wider partners and stakeholders in the locality, including in acute care, social care, VCSE sector and community health services to develop and support the delivery of a vision and long term population health improvement strategy for the neighbourhoods. The PHM Strategic Lead is expected to work across the portfolios … and Understanding of governance issues arising from recent investigations into health services Knowledge and Understanding of the Business planning process and its application in service delivery Understanding of primary care framework and strategic vision for neighbourhoods in Manchester and Trafford. Extensive knowledge and experience of designing and implementing more »

Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such … Authorities and other key stakeholders, to ensure they are current and compliant with relevant legislation and best practice. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain … with IT and Business Assurance to ensure that the Case Management system is effective and delivers robust performance monitoring and KPI information. Ensure the delivery of customer focused responsive services, including via on-call rota. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates more »

UK Operations Campus – Macclesfield. As a member of the FM Hard Services Governance Team, the position proactively contributes to the provision, continuous improvement, and delivery of a World Class service to the site, all ensuring statutory, regulatory and GMP Compliance requirements are met, to ensure stable and reliable … goals and objectives are met. Ensure safe, compliant and effective completion of assigned projects. Your New Role The support the safe, effective and compliant delivery of the Project Management responsibilities for Facilities Management Hard Service Governance Team at the Macclesfield campus. Supporting the timely and accurate completion of … Project feasibility studies and delivery of Capital Investment projects across all functions of the UK1 campus. Co-ordination of Project Engineering activities to ensure safe delivery of works in compliance with Financial, Regulatory and AstraZeneca Quality System requirements, ensuring the use of best practice and completion to the more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a … period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care. Adhering to service level agreements … and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager. Creating customer support documentation. Recording daily timesheets in accordance with company policies. Traveling to more »

take forward the Trust's People Sub Strategy. As a senior, influential role model, you will play an integral part in the facilitation and delivery of outstanding standards of healthcare services via the provision of an effective, and inclusive Workforce function. A values driven and compassionate leader, you will … lead and support members of the Workforce teams to deliver first class and seamless support to management teams. Supporting the delivery of workforce agendas, continuing to improve staff experience and promoting a positive culture, which truly embraces diversity. We are looking for someone who works beyond the traditional boundaries … we are working to the industry standard, Investors in Innovation. Main duties of the job Candidates will be responsible for providing a comprehensive People service across the Trust and will deputise for the Chief People Officer as required. You will support the Chief People Officer and senior team in more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

Managed Services Teams offer a range of services to our Customers: Application support, covering the entire suite of Oracle HRMS products, including HR, Self Service, Learning Management, Recruitment and Payroll on both E-Business Suite and HCM Cloud Hosting and DBA Services Business Process Outsourcing for HR Administration and … Payroll Solutions Testing as a Service (TaaS). The Payroll Team Lead will provide a first point of contact for specified BPO Team Customers: Providing a positive, personal, responsive and efficient service to all customers Providing the fastest route to Customer resolution Setting clear expectations and following-up … rd-parties Ensure that confidentiality of Customer data is maintained at all times Provide scheduled Payroll Reports Support the BPO Manager in providing regular service delivery reports and attending Customer service review meetings Customer advisor on Payroll legislation To work in-line with all Payroll processes as more »

IT Engineer - Winsford - £30,000 - £40,000 Benefits: 25 Days holiday + Bank holidays, enhanced sick pay, medical health cash plan, 4Xdeath in service, job relevant qualifications + more I am seeking an IT Engineer to work in a technically hands on environment in Winsford. The role will be … either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful IT Service Delivery Engineer will have experience in some of the following: Service Desk experience Windows 10/11 support and troubleshooting experience support of Office365 hardware repair and troubleshooting experience telephony support Application support Windows Server Active Directory Virtualisation Basic Exchange queries LAN/WAN, TCP/IP Suitable candidates more »

places continuous improvement, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and Service Delivery is key to its success. As the Portfolio Director you will be expected to lead the team and deliver value to our … in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle … is mandatory for this role. Ideally a background as a Functional Consultant is ideal. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to more »

NHS Benchmarking Network, working closely with health and care organisations across the UK to gather, analyse, and interpret data to drive performance, quality and service improvements. Main duties of the job Manage end-to-end benchmarking projects, including scoping, planning, execution, and reporting. Collaborate with internal and external stakeholders … is a member community of health and social care providers, commissioners and like-minded organisations. We deliver national benchmarking projects to support planning and service improvement across the acute, community, and mental health, learning disabilities and autism sectors. Our vision is to enable members to improve patient outcomes, raise … bespoke work for member organisations. These bespoke projects cover a range of topics such as a deep dive on a particular patient cohort or service pathway; understanding areas of improvement such as reducing inequalities, additional targeted data collection to enhance insight on specific areas of interest, and system overviews more »

career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible? As a Deputy Service Manager at Hft Lancashire youll be part of a management team supporting 40 adults with learning disabilities to live the best life possible within … a range of Supported Living Services. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you … your friends to work for Hft. Free life assurance: 3 x your annual salary Family friendly policies and more About the role Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery more »

use your knowledge from within the FM, real estate, construction or adjacent industry to provide solution and option appraisal of new methods of FM Service delivery, and identify valid and viable commercial delivery options. Role & Responsibilities Use a proactive approach to continuous improvement in communications, management procedures more »

3rd Parties overseeing all things infrastructure from design to implementation and ongoing BAU Support. This will include project management and overseeing seamless operations and service delivery. Tech You will need to be hands on and manage people/3rd parties covering the following ... Configure and manage hybrid Azure more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking … communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC/Drug & alcohol testing/Speed gun awareness. About Company Join Today and Build a more »

co-ordination process involving both direct and indirect staff management. Preparation of proposal submissions including solution and option appraisal of new methods of FM Service delivery to identify valid and viable commercial delivery options. Obtaining specialist subcontractor costs. Formulate bid based on BDM brief where required. Labour more »

of the Torus Group. As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents. As a Responsive Maintenance Team Manager , you will work as an integral part of the companys Operations Team … contract administration, financial monitoring, and achieving business targets. By fostering a performance-driven culture, you will ensure the highest standards of customer care and service delivery, effectively managing resources to achieve optimal performance, efficiency, and effectiveness. Responsibilities: Lead and achieve the team's agreed contract performance targets, ensuring … the highest possible quality of service for all customers and securing a commercial return through ongoing service improvements. Direct and motivate staff and contractors, fostering good employee relations within the team to ensure the efficient, professional, and high-quality delivery of services or projects. Evaluate the workload more »

company policy and procedures. Assist the Security Management Team in developing and sharing of "best practice" and use of systems and tools to improve service effectiveness. Planning, development and implementing staff training, including both routine duties and emergency procedures. Monitor faults with security related equipment, ensuring they are reported … fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring an effective monitoring and reporting function is maintained. Assist the Service Delivery Manager with any reasonable or practical request Essential Skills What you will bring to be a Security Supervisor: All applicants must hold … You will hold a current SIA License or be willing to complete the necessary training to acquire professional accreditation. Applicants will possess excellent customer service skills Applicants will have good communication skills, able to articulate with authority You must be able to remain calm and maintain a high level more »

where compassionate care meets excellence. We're seeking a dynamic Head of Quality and Governance to lead our commitment to exceptional standards and compassionate service delivery. Role Overview: We're looking for an experienced individual to spearhead our quality and governance efforts. In this pivotal role, you'll drive … and support on governance, risk, and compliance matters to staff at all levels. Drive continuous improvement initiatives to enhance the quality of care and service delivery. Maintain an in-depth knowledge of regulatory frameworks and best practices in healthcare quality and governance. Requirements Background in quality and governance roles … Purpose As the Head of Quality and Governance, you will champion a culture of excellence and collaboration throughout the organisation, particularly with the Clinical Service Director. Your primary focus will be to spearhead the advancement of governance and quality initiatives within the Hospice, ensuring meticulous implementation and monitoring of more »

to deliver the right work, in the right way? Can you bring all stakeholders with you - and in the process take us, and our service delivery to a whole new level? Can you do it? The answer is yes, if you can support decisions on initiatives that deliver … the most value, work with the business to set the foundations or success, provide the tools to support planning and delivery using expert advice and insight whilst cultivating cohesion, collaboration, communication, and community between UKB teams. Providing visibility of whats being delivered across the business, and delivery progress … trusted go-to person within the PMO, continuously seeking feedback and bringing a depth and breadth of relevant experience in supporting improvements to the service offering. In turn, enabling and empowering us to make our vital work even more impactful, for the benefit of millions of people. Working hours more »