3 Contract Service Delivery Jobs in the North West

our organisation's services for children and families. To provide high quality information and intelligence, and carry out high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's … to shape Council policy and strategy, the commissioning of services, the design and re-design of services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. … Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery and outcomes. Carry out high quality research and deliver high quality information and intelligence on health, wealth, crime, economy, poverty, housing demography etc of Cumbria, its people and places. To work with elected more »

required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP … SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service requirements Record and … update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft more »

project. The successful candidate will have experience of commissioning and mobilising services in a health, employment, or social care environment and of successful project delivery across a complex landscape. They will need to demonstrate a track record that includes excellent project management and delivery skills, be able to … experience. Project Management qualification. Evidence of continuous development including leadership development and implementing policies and processes. Desirable Formal improvement qualification Experience Essential Experience of service commissioning and tender process including leading tender processes within the health and social care arena. Experience of working with senior management teams on commissioning …/service redesign projects Demonstrable experience of project management and implementation: o Establishing and delivering complex projects within agreed timescales. o Working in effective partnerships with service users, clinicians, and other stakeholders o Involvement in service redesign projects. Demonstrate experience in using lessons learnt to develop best more »