Remote Service Delivery Jobs in the North of England

1 to 25 of 26 Service Delivery Jobs in the North of England with Remote Work Options

Service Delivery Analyst

Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom
Hybrid / WFH Options
Vermelo RPO
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through … the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service … Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of more »
Employment Type: Permanent
Salary: £27000 - £32000/annum
Posted:

Service Delivery Manager - Telecoms

Manchester, North West, United Kingdom
Hybrid / WFH Options
MECS Communications Ltd
Service Delivery Manager Industry Focus: Telecommunications, Managed Services, SaaS, Networks, Mobile Location: Manchester, with a Hybrid Work Model (3 days in office, 2 days remote) Salary Range: £35,000 - £45,000 per annum + 10% Bonus + Benefits As a Service Delivery Manager, your role revolves … around tailoring support for the company's Service Provider Partners, ensuring they derive maximum value from their partnership with the company and their suite of products and services. You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management, and technology … adoption. Key Responsibilities: Deliver exceptional service experiences to the company's Service Provider Partners. Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability. Understand customer and partner goals with our products and services more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IM&T Leader - Service Delivery

Barrow-In-Furness, Cumbria, North West
Hybrid / WFH Options
BAE Systems
Job Title: IM&T Leader - Service Delivery Location: Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £60,000 + dependant on skills and experience What you'll be … doing: Act as a Service Architect for the Product Fulfilment function within IM&T Orchestrate Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion for Continual Service Improvement and Service Automation Minimise Service Related … Risks You'll also have people manager responsibilities in this role Your skills and experiences: Wide Experience of all aspects of Service Delivery ideally within a large scale SAP environment, however, service acceptance around any other large scale application considered Experience of use of industrial strength CMDBs more »
Employment Type: Permanent
Posted:

Back Office Team Manager - North East Remote

Stockton-On-Tees, County Durham, North East, United Kingdom
Hybrid / WFH Options
Everpool Recruitment
play a pivotal role in managing and leading a remote team of Health Practitioners and Operations employees. Your primary responsibility is to ensure the delivery of exceptional Advice and Audit services, meeting quality standards, timely report completion, and adherence to Service Level Agreements (SLAs). Main Responsibilities: Team … reports to efficiently manage workloads and optimize team performance. Reporting: Produce and provide performance reports and data as necessary. Customer Relationship Management: Collaborate with Service Delivery Teams to foster and maintain positive customer relationships. Team Leadership: Manage multiple teams with diverse job content and performance targets, ensuring cohesion … expenses, timesheets, annual leave requests, and procurement requests. Essential/Minimum Criteria Expectations: Team Management: Demonstrate a proven track record in effectively managing teams. Service Delivery Experience: Possess experience in managing a complex service delivery structure with a successful track record in meeting SLA and KPI more »
Employment Type: Permanent, Work From Home
Salary: £32,000
Posted:

WRAP & Energy Optimiser

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw/Hybrid Working (Majority home working with occasional operational site visits … We currently have a vacancy for a WRAP (Water Resources Allocation Plan) & Energy Optimiser to join the Clean Water Technical Team in the Water Service Delivery Business Unit. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that … relating to WRAP and Energy across the suite of Yorkshire Waters Clean Water asset base. What will the role involve? Provide an expert advisory service in respect of both technical and regulatory aspects to ensure the company meets and exceeds its targets and critical business performance measures, particularly around more »
Employment Type: Permanent, Work From Home
Posted:

IT Service Manager

Blackpool, Lancashire, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error Live Support team and be … Delivering successful outcomes in this role, the main responsibilities you will have include: You will have line management responsibilities, leading an established team of Service Managers. You will manage end user communication and expectations, providing high quality support for all end users. Plan, schedule and coordinate resources to ensure … effective service delivery of business critical systems used by Counter Fraud Compliance & Debt (CFCD). This is the largest business directorate impacting DWP live estate with approximately 9,000 colleagues. Maintain stakeholder relationships and will liaise effectively and courteously with colleagues. You will be expected to work occasional more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Service Account Manager

Stockport, England, United Kingdom
Hybrid / WFH Options
Dematic
empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer … Logistics and Supply Chain Experience are essential for this role. Main duties Relationship Management: Build and maintain a strong customer relationship giving exceptional customer service and providing advice and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews … of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point of escalation when required more »
Posted:

Data Foundations Apprentice (Irwin Mitchell)

Riverside East, 2 Millsands, Sheffield, South Yorkshire, England
Hybrid / WFH Options
IRWIN MITCHELL LLP
to embark on an exciting journey into the world of data? We are currently seeking a passionate and ambitious individual to join our IT Service Delivery Management team as a Data Foundations Apprentice at our Sheffield office. We are looking to recruit an apprentice to join our friendly … are delivered smoothly and meet the needs of our stakeholders. The team provides invaluable support including communication with third parties and stakeholders, reporting, and service improvement. Effective communication, clear reporting, and proactive service enhancement are crucial in maintaining strong relationships, identifying areas for improvement, minimising disruptions to service … use data to identify areas for improvement and make recommendations for changes. This will involve designing and creating reports that provide valuable insights into service levels, customer insights and system availability. By analysing this data, you will contribute to the enhancement of IT delivery processes, seeking opportunities to more »
Employment Type: Advanced Apprenticeship
Salary: £21,840.00
Posted:

Cyber Security Vulnerability and Threat Engineer

Greater Cheshire West and Chester Area, United Kingdom
Hybrid / WFH Options
psd group
Monitor cyber security services, systems, and related infrastructure for signs of failure or error and raise as IT incidents. Resolve IT incidents and complete service requests relating to all aspects of cyber security in accordance with defined processes and service level agreements (SLAs) and key performance indicators (KPIs … requests, use of new software or hardware facilities and report findings to the Cyber Security Team. Support the IT team in the provision of service delivery, ensuring the team shares knowledge and works flexibly. Assist in the resolution of incidents and complete service requests relating to all … aspects of cyber security in accordance with defined processes and service level agreements (SLAs) and key performance indicators (KPIs). Take ownership and a hands-on approach to vulnerability management reduction across all IT Systems Work with the SOC to assist in the coordination and management of cyber incident more »
Posted:

Senior Learning & Development Partner

Cheadle, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Ashley Kate HR
business need. You will champion a strong internal consultancy approach, embedding a Business Partnering model. Taking ultimate responsibility for the end-to-end operational delivery of all agreed people development solutions through effective management of the team and L&D resources. As the Senior Learning & Development Partner you will … an L&D strategy that can respond to an increasingly digital era, so experience in a blended learning approach is essential. You will drives service delivery in-line with the strategic HRD management goals, with particular focus on ensuring internal mobility of talent through effective Management Development and … review process within the business. This role will be suited to someone who has a sound knowledge of learning styles, experience in course design & delivery, and who is confident & has gravitas while presenting on courses and in meetings. You will understand the drivers & dynamics of a charity environment, have more »
Employment Type: Permanent, Work From Home
Posted:

Affiliate Marketing Account Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Lumina Talent
funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy, with a … to the growth of our highly successful affiliate portfolio. Your Responsibilities: Support the Head of Marketing in delivering the affiliate program strategy, ensuring efficient delivery and optimisation. Collaborate with the talent in the market to increase the size and quality of the portfolio. Identify, qualify, and onboard new aggregator … sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class service delivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the start of more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Software Engineering Manager

Leeds, England, United Kingdom
Hybrid / WFH Options
Fruition IT
comes to technology, standing still isn't an option, they have a £25 million four-year transformation programme to ensure they meet ever evolving service delivery expectations by delivering the best possible online experience for their customers. They are investing heavily into people & technology and are consistently exploring … Azure DevOps, CI/CD, Kubernetes, TDD/BDD, Cloud Native, Agile/Scrum What will I be doing? Leading a software engineering team - delivery & continuous improvement Creating an environment that facilitates innovation, collaboration and continuous improvement Identify & implement new development processes & tools Working with team members to set more »
Posted:

Account Manager/BDM MSP £45-55K double OTE

Greater Manchester, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment Ltd
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

Account Manager/BDM MSP £45-55K double OTE

Oldham, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Applause IT Limited
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Affiliate Marketing Executive Hybrid

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
TikTok presence, engaging audiences through live presentations and captivating content creation. Key Responsibilities: Forge Strong Relationships: Manage direct partnerships with key affiliates, ensuring exceptional service delivery in alignment with standards and agreements. Scout New Opportunities: Research and source new affiliate prospects, collaborating with networks to continuously enhance recruitment more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Supplier Technical Product Support Engineer

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Unipart Rail
Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures. Main Responsibilities: Technical Service Delivery Assist in the development and implementation of the supply chain derived engineering projects for the UK and targeted overseas territories. Ensure that … TOCs, ROSCOs and other rail operators Assist the Technical support manager to support develop and maintain processes and procedures associated with the support and delivery of Unipart Rail business needs Use KPI performance data to identify and prioritise poorly performing products and implement clear and timely improvement plans for … raised with Unipart Rail supplied parts or materials and develop timely and robust solutions for improvement. Assist in the project management of product and service driven initiatives to benefit Unipart Rail customers Manage obsolescence projects on behalf of the business. Develop and maintain relationships with key stakeholders within Unipart more »
Employment Type: Permanent, Work From Home
Salary: £37,000
Posted:

Virtual Data Manager - Schools - Leeds

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Planet Recruitment
and is one of the first and largest independent MIS Support provider and nationally support over 1,000 schools. As a business focused on service delivery, our people are our most important asset. We make every effort to ensure that we recruit and retain the best people in … as a Virtual Data Manager within the education sector. As a Virtual Data Manager, you will be responsible for providing a comprehensive data management service to schools carrying out a schedule of work including assessment, reporting, census and provision of analysis. You should have the confidence to suggest areas … should have a good understanding of the education sector. You will have a thirst for knowledge and problem solving, while delivering a first-class service to our customers. You will have the ability to work either in a team or independently and excellent organisation skills are essential. INDIT Planet more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Senior Developer

Chester, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Worknest
The role We are actively seeking a Senior Developer to take on a pivotal role in driving the development of key initiatives spanning CRM, service delivery, and SaaS solutions. This role is integral to our ongoing commitment to technology advancement and digital transformation. What youll be doing You … package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Supply Chain Manager - Yorkshire (6 Months Contract)

North Ferriby, East Riding of Yorkshire, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
a proven track record of stakeholder engagement. Your responsibilities will encompass significant stakeholder management across various Estates areas, including finance, asset management, compliance, and service delivery. Proficiency in NEC contracts and contract management tools, along with an experience of real estate and regulatory requirements. Taking Key Account Management Meetings more »
Employment Type: Contract
Rate: £500 - £550/day
Posted:

Project Manager

Sheffield, England, United Kingdom
Hybrid / WFH Options
CML (Construction Marine Ltd)
based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent service delivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »
Posted:

COMMERCIAL ASSOCIATE - DIGITAL/DATA

North West, United Kingdom
Hybrid / WFH Options
Addleshaw Goddard
mindset; AND Details focussed, self-motivated and proactive, and confident in building enduring relationships with clients that are based on trust and high-quality service delivery. What we offer: OUR FIRM Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a more »
Employment Type: Permanent, Work From Home
Posted:

Data Scientist

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Experis
purpose/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Data Modelling: Develop … s data infrastructure, ensuring that data is structured in a way that facilitates analysis and reporting. Predictive Modelling: Build predictive models to forecast future service performance and identify potential issues before they impact service delivery. Data Visualisation: Create data visualisations and dashboards to communicate complex data insights in … analysis and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities more »
Employment Type: Contract
Rate: £540 - £580/day
Posted:

IT Support Technician

Warrington, England, United Kingdom
Hybrid / WFH Options
YourPrime
systems, addressing potential issues. Preparing and configuring new equipment, such as PCs, laptops, routers, servers, and network switches. Recording support requests accurately in the service desk system and ensuring resolutions are achieved within SLA parameters. Maintaining precise internal and customer documentation in alignment with ISO 27001 and ISO … standards. Liaising with third-party suppliers to guarantee service delivery. Configuring and administrating Microsoft on-premises & 365 products, with escalations of complex issues to the senior team. Managing and implementing client projects, with effective planning. Desirable Skills and Requirements: Proficiency in addressing Microsoft Azure Cloud & Office 365-based issues more »
Posted:

2nd Line Support Engineer

Bolton, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Be Technology
Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and … configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential issues. ** Configure and administrate Microsoft 365 products and escalate complex issues to the senior team. ** Manage and implement client more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Lead Pay and Reward Adviser - 12 month FTC

Wilmslow, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Information Commissioners Office
impactful, collaborative and respectful. Job Summary Reporting into the Pay and Reward Manager you will be required to provide a professional, proactive and effective service to all staff within the ICO, ensuring that payroll, pensions and benefits are accurately processed. You will also provide appropriate advice and support to … and pensions policies and procedures. Job Description As part of a small team working closely with People Services colleagues, the postholder will support the delivery of a high quality service. The Lead Pay and Reward Adviser will be responsible for the daily implementation of all relevant policies and procedures.This … Reward Manager to ensure the ICO has effective relationships with external suppliers and organisations involved in the pay, pensions and benefit process e.g. Civil Service Pension Scheme, and suppliers of staff benefits. Work with operational People Services colleagues to ensure that HR data is effectively managed and used by more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £30,000
Posted:
Service Delivery
the North of England
10th Percentile
£27,750
25th Percentile
£35,924
Median
£47,500
75th Percentile
£63,125
90th Percentile
£72,500