1 to 25 of 44 Service Delivery Jobs in the North of England with Remote Work Options

high-value and complex matters with confidence. Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk. Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that. Collaboration : Work closely with … colleagues to ensure seamless service delivery. Data Accuracy : Your meticulous data input will keep things running smoothly. Client Interaction : Engage and communicate with our valued clients. Mentoring and Expertise : Be the go-to technical reference point for your team members. Working Hours: 35 hours per week Monday to Friday … assessment to liability investigation and settlement negotiation, you’ve seen it all. Tech Savvy : Microsoft Word, Excel, and email are your trusty companions. Customer Service : You know how to make clients feel heard. Attention to Detail : Nothing escapes your eagle eyes. Negotiation and Communication : You’re a smooth operator. more »

in office full time with other team members will be essential. The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. POSITION …/Scope with a focus on following the right level of governance relevant to meet company targets. • Working with Account Managers and/or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. • Producing … Paternity Leave 4 weeks full pay Holiday buy scheme Employee Assistance Programme Discounted Leisure Memberships Cycle to work scheme EV & Hybrid Car Scheme Long Service Awards Private Medical Insurance And many more! For our full job specification please go onto our careers page under "Delivery Services" link below more »

the business and technological objectives of new and existing clients across Private and Public Sector Markets. Working closely with Version 1 commercial and Managed Service teams, the LDA will identify, qualify and act as overall Solution Owner on new business opportunities, utilising Version 1 and wider solution experience to … strategic initiatives for our clients. This is a trusted strategic advisory role, providing technical leadership on medium and large scale deals, encompassing transition, managed service support, value add and Innovation services. Significant applied industry experience is a pre-requisite for the role combined with expansive technical prowess, excellent communication … establish and maintain strong relationships with Version 1 customers and colleagues. The LDA will be a leader capable of steering commercial, pre-sales and delivery teams, utilising the combined expertise of these functions to ensure the delivery of winning propositions balanced perfectly between clients' technical and commercial evaluation more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

Service Delivery Manager - Digital Governance Birmingham or Leeds - Hybrid Your new role As the Delivery Manager in the Digital Governance team in National Highways, you will administer the digital, data and technology investment approval process. You will play a key role in the Digital Demand Process, ensuring … agreed quality standards before they enter the investment approval process; Line-management and ongoing development of junior staff within the team to support the delivery of the work. To be successful Experience within a portfolio, programme or project office environment, ideally with involvement in governance, business case production or … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

to deliver the right work, in the right way? Can you bring all stakeholders with you - and in the process take us, and our service delivery to a whole new level? Can you do it? The answer is yes, if you can support decisions on initiatives that deliver … the most value, work with the business to set the foundations or success, provide the tools to support planning and delivery using expert advice and insight whilst cultivating cohesion, collaboration, communication, and community between UKB teams. Providing visibility of whats being delivered across the business, and delivery progress … trusted go-to person within the PMO, continuously seeking feedback and bringing a depth and breadth of relevant experience in supporting improvements to the service offering. In turn, enabling and empowering us to make our vital work even more impactful, for the benefit of millions of people. Working hours more »

The role We are actively seeking a Senior Developer to take on a pivotal role in driving the development of key initiatives spanning CRM, service delivery, and SaaS solutions. This role is integral to our ongoing commitment to technology advancement and digital transformation. What youll be doing You … package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of more »

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy, with a … to the growth of our highly successful affiliate portfolio. Your Responsibilities: Support the Head of Marketing in delivering the affiliate program strategy, ensuring efficient delivery and optimisation. Collaborate with the talent in the market to increase the size and quality of the portfolio. Identify, qualify, and onboard new aggregator … sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class service delivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the start of more »

Service Delivery Director North West with - Hybrid Working and flexibility Company Overview: This dynamic and innovative organisation is disrupting the market with its bespoke, CPD-accredited interactive online training programmes. These offerings are tailored to meet specific and current industry needs, fully funded by the Apprenticeship Levy, and … delivered in collaboration with specialist partners. Role Overview: An exceptional Service Delivery Director is sought to lead and grow a team of 25-30 trainers and skills coaches, with plans to expand to 50 by the end of the year. Reporting directly to the CEO, this role offers … Responsibilities: Manage and develop a team of 25-30 trainers and skills coaches, with plans to grow to 50 by year-end. Oversee the delivery of interactive online training programmes, ensuring high-quality and impactful learning experiences. Work closely with the CEO to bring new ideas and recommendations to more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. Key responsibilities include: with Architecture … Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. with Technology Portfolios: Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity of investment. Supplier … and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior Infrastructure more »

reservations through to changes, reissues and with excellent fares knowledge Business Travel Team Leader/Supervisor role and responsibilities include: To deliver exceptional customer service at all times regularly monitoring and reviewing the teams service delivery. Manage your own clients in addition to providing support to that of … will include advice on more complex itineraries Support and work alongside the Team Manager to develop and build strong client relationships Demonstrate extraordinary customer service to your team Business Travel Team Leader/Supervisor other info: This is an excellent opportunity to work for a growing Travel Management Company more »

support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and positively to … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the Service Delivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »

role is responsible for tax compliance and reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement … differ from territory to territory. *What will you be doing?* * Preparation and review of UK and overseas tax computations and tax provision calculations for delivery to LSS customers. * Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of … contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax more »

both tax and technical work streams; and manage conflicting resourcing requirements between projects. Leading by example in terms of client relationships, technical quality, and service delivery. Manage projects; and solving problems by advising our clients in the application of complex legislation to real life situations. Manage people including coaching more »

FM Asset and Service Contract Manager UK Remote (preferably North West region) National travel capabilities and frequent visits to Leeds HQ Permanent, Full time Salary: £40-45K DOE Simplifying Complexity Our client Inscyte Limited is a specialist Private Finance Initiative and asset management consultancy that provides direct services … of pounds savings, improving the efficiency and effectiveness of their clients operations. They are now seeking a self-motivated and experienced FM Asset and Service Contract Manager to help deliver their increasing demand for asset management and contract management expertise on behalf of Schools, Academy, Local Authority and NHS … Trust clients across public sector commissions. FM Asset and Service Contract Manager , your responsibilities: PFI Contract Commissions providing compliance and technical support on behalf of clients Contract Compliance evaluating contractor performance; analysing and interpreting data to calculate service failure; liaising with relevant client-based Managers; reporting, documentation and more »

in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Service Delivery Manager to join our NHS Workforce Recruitment Services team. In this role you will provide clear leadership, be a change champion, and … demonstrate flexibility while influencing others to work collaboratively. You will play a key role in creating sustainable improvements in both performance and service delivery for Workforce Recruitment Services. We have NHSBSA bases in Newcastle Upon Tyne, Wakefield, Fleetwood, Middlebrook and Eastbourne. Your base location would be closest to … people who are dedicated to making positive changes to support healthcare related recruitment. What do we offer? 27 days leave (increasing with length of service) and 8 bank holidays Flexible working (we're happy to discuss options such as compressed hours) Hybrid working (we are currently working largely remotely more »

meet the business and technological objectives of new and existing clients across Private and Public Sector Markets.Working closely with Version 1 commercial and Managed Service teams, the LDA will identify, qualify and act as overall Solution Owner on new business opportunities, utilising Version 1 and wider solution experience to … strategic initiatives for our clients. This is a trusted strategic advisory role, providing technical leadership on medium and large scale deals, encompassing transition, managed service support, value add and Innovation services.Significant applied industry experience is a pre-requisite for the role combined with expansive technical prowess, excellent communication skills … establish and maintain strong relationships with Version 1 customers and colleagues. The LDA will be a leader capable of steering commercial, pre-sales and delivery teams, utilising the combined expertise of these functions to ensure the delivery of winning propositions balanced perfectly between clients' technical and commercial evaluation more »

3rd Parties overseeing all things infrastructure from design to implementation and ongoing BAU Support. This will include project management and overseeing seamless operations and service delivery. Tech You will need to be hands on and manage people/3rd parties covering the following ... Configure and manage hybrid Azure more »

requires working remotely from home as well as from the office when needed. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … needs. 5. Having a talent for providing effective evaluation reports and the ability to devise coaching development programmes through working closely with both the Service Delivery Managers and Team Managers in the Citizen Services. 6. Communicating effectively at all levels. Be able to explain difficult or complex matters … ability to quality check for multiple subject areas. 16. Any other reasonable duties, such as frontline work with existing teams, as requested by the Service Delivery Manager, Team Manager or Contact Centre Manager. 17. Having an ability to work both individually and as part of a wider team. more »

Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Technical Analyst is to provide first/second/third line support for all NHSBSA employees. The End User Compute Technical Analyst … is responsible for triaging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need for the End User Compute Technical Analyst to ensure the integrity … and security of ICT systems is maintained. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active more »

based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent service delivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »