101 to 125 of 155 Service Delivery Jobs in the North of England

Job Description: We are currently seeking a dedicated and experienced Service Desk Controller to join our client's dynamic team. As a Service Desk Controller, you will play a pivotal role in ensuring the smooth operation of our client's service desk, providing essential support to customers … and internal stakeholders. Responsibilities: Act as the primary point of contact for all service desk inquiries, efficiently managing incoming calls and emails. Coordinate service requests and dispatch technicians to customer sites in a timely manner, ensuring adherence to service level agreements (SLAs). Maintain accurate records of … service requests, including tracking progress and documenting resolutions. Collaborate closely with technicians and field service managers to prioritize tasks and optimize resource allocation. Provide exceptional customer service, addressing inquiries and resolving issues with professionalism and expertise. Identify opportunities for process improvement and contribute to the ongoing enhancement more »

The role We are actively seeking a Senior Developer to take on a pivotal role in driving the development of key initiatives spanning CRM, service delivery, and SaaS solutions. This role is integral to our ongoing commitment to technology advancement and digital transformation. What youll be doing You more »

South Yorkshire ICB is a South Yorkshire wide organisation, employees work collaboratively travelling across our sites regularly. Working as part of the ICB system delivery team the postholder will provide support to the organisational leaders in achieving the strategic objectives including delivering national service standards and delivering on … planning and delivering programmes/projects on time and to budget. Ability to identify risks, anticipate issues and create solutions in either project or service delivery. Ability to understand a range of complex information quickly and make decisions, particularly where opinions are divided or where there is no obvious more »

Job Summary: The Service Engineer will lead the troubleshooting and resolution of controls software issues on machinery and equipment, providing expert on-site support to customers UK based and worldwide. This role requires advanced proficiency in PLC programming, particularly with Siemens systems, along with strong problem-solving abilities and … design solutions and scope changes in alignment with company standard operating procedures, maintaining a strong focus on commercial viability. Facilitate effective communication between the Service Team Lead, customers, and suppliers, providing timely updates on project progress and addressing any concerns. Actively participate in the department's continuous improvement program … identifying opportunities for process optimization and service enhancement. Demonstrate commercial acumen to maximize value for customers and foster long-term partnerships based on trust and reliability. Interpret complex customer and regulatory requirements to develop tailored technical solutions, mitigating risks and ensuring compliance. Compile and analyze performance data relative to more »

skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a service delivery environment with good understanding more »

support to the Oncology team. You will work closely with the team along with other advanced practitioner pharmacist colleagues to ensure a high quality delivery of service for patients attending the Trust and will also have the opportunity to deliver pharmacist led Oncology clinics. You will also work … As such, the role involves advanced clinical practice in a high risk specialist area which will bring the opportunity for integrated team working and service development with the Oncology team. Main duties of the job You will have evidence of effective service delivery at a specialist pharmacist … developed clinical pharmacy skills in an acute medical or surgical specialty with a prescribing qualification and evidence of advanced clinical skills development. The Pharmacy Service operates a seven day clinical service with routine support of both junior pharmacists and integrated medicines management technicians. South Tyneside and Sunderland NHS more »

Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs and … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred design … community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time more »

where compassionate care meets excellence. We're seeking a dynamic Head of Quality and Governance to lead our commitment to exceptional standards and compassionate service delivery. Role Overview: We're looking for an experienced individual to spearhead our quality and governance efforts. In this pivotal role, you'll drive … and support on governance, risk, and compliance matters to staff at all levels. Drive continuous improvement initiatives to enhance the quality of care and service delivery. Maintain an in-depth knowledge of regulatory frameworks and best practices in healthcare quality and governance. Requirements Background in quality and governance roles … Purpose As the Head of Quality and Governance, you will champion a culture of excellence and collaboration throughout the organisation, particularly with the Clinical Service Director. Your primary focus will be to spearhead the advancement of governance and quality initiatives within the Hospice, ensuring meticulous implementation and monitoring of more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

Job summary Primary Care Doncaster (PCD) Limited is developing a wide range of support services to ensure goodand effective delivery of its internal services and primary care services across the City of Doncaster.PCD provides working at scale opportunities and projects and is driven to respond to the numerouschallenges that … can only be fully addressed by general practice working together.The post holder will be required to support the coordination of various projects within the ServiceDelivery team as well as the operational delivery of PCD's patient services. They will work in partnership with partner services to ensure delivery … Delivery Manager and deputise in their absence to support the PCDContract Manager and Business Intelligence team to engage with sub-contractors and servicedelivery partners to jointly identify areas of service improvement Act as deputy for Service Delivery Manager where appropriate and within level of competenceand more »

with an interest in Gastroenterology. You will be responsible for providing Directorate lead support to the Medicine Team delivering our Integrated Medicines Management (IMM) service across a range of Medicine wards in the Trust. You will lead and co-manage the Team along with Directorate Lead colleagues, to ensure … a high-quality delivery of our IMM service which delivers pharmaceutical care from admission, through any inpatient stay and beyond discharge, into Primary Care. You will be required to lead and co-ordinate the professional clinical input into the management and development of services in the designated Directorates … and will provide expert advice and undertake risk management, financial management and governance activities. As such, the role involves the combination of advanced-level service delivery and team management resulting in multi-skill development and contribution. Main duties of the job You will have evidence of effective service more »

health checks can take place on our mobile treatment unit, to local community centres, shopping centres and workplaces. Hours: Bank Zero Hours Operates: The service operates 7 days a week, 365 days a year Pay: £12.13 an hour with enhancements for weekend and bank holidays Main duties of the … core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Job description Job responsibilities Duties and Responsibilities To … provide patient education and health promotion To undertake NHS health checks in the community face to face with patients Work to attain the service KPIs and targets Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in more »

sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »

sound knowledge of the airline, airport and ground travel operations industry or maybe you're working within a B2B Account Management and/or Service Delivery role within the Aviation/Ground Transport sector. Hybrid working you'll be based in the North West of England with your … internationally across multiple sectors offering leading organisations from a diverse range of industries first class services to their passengers and staff. This leading travel service and support brand are a fun and approachable group with a culture focused on autonomy and transparency, meaning that they work hard to make … the business have created this fantastic new opportunity for an enthusiastic and driven Aviation/Airline Account Manager with experience and knowledge of operational service delivery with the Aviation/Airline/Airport/Ground Transport sectors based in North West England. A brief insight in to what more »

will include using data to identify areas for improvement and make recommendations for changes. Role Designing and creating reports that provide valuable insights into service levels, customer insights and system availability - By analysing this data, you will contribute to the enhancement of IT delivery processes Seeking opportunities to … you may implement industry best practices, adopt new technologies, or streamline workflows Through your contributions, you will play a key role in ensuring that service levels are maintained, concerns and issues are addressed promptly, and IT operations are continuously improved. Training Why choose our Microsoft Data Essentials apprenticeship? QA … basis for other roles within IT or Data teams, providing an insight into business requirements, and opening up into roles such as Data Analyst, Service Delivery, Problem Management or Business Analyst. Benefits: 25 days holiday with the opportunity to buy additional leave Two volunteering days a year to more »

contracts, paperwork and keeping contact details relevant and up to date. To liaise closely with key Its Clean Staff, Customers, Suppliers to ensure effective service delivery. Complete customer complaint forms and spreadsheets. Create quotations and supporting documents for prospective customers. Creating new customer files (physical and electronic) and black more »

to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient service delivery Training You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits. Attend more »

that the portfolio PC services are being effectively discharged. Support the development and embed a Project Controls framework (aligned to the UK PMA and Delivery Operations delivery strategies) and drive the correct behaviours across the PC team; to maintain an effective Project Controls service to the NNL … of Project Controls related actions arising. Support and manage the Project Controls framework, systems and resources to deliver an effective cost control and reporting service to Project Managers and Sponsors within the portfolio. Provide senior-level Project Controls oversight on more complex NNL projects/programmes (Class … stakeholders (as required). The Ideal Candidate Essential CriteriaforProject Controls Lead: Demonstrable experience of senior line management/leadership responsibility in a Project Controls delivery environment. Demonstrable experience of successfully delivering/leading Senior Project Controls services on complex projects/programmes/portfolios. Experience of involvement in strategic more »

to join their Manchester office on a permanent basis. The business have over 50 offices worldwide and a turnover of £1b As the Shared Service Director you will oversee a team of c 60 members of staff across Payroll, Billing, Cash, Collections and Treasury - and then phase 2 of … team too. This person will lead their organisation to achieving continued operational excellence and drive continuous improvement in transactional activities. This role is heavily service-oriented toward both internal and external customers. Key responsibilities for the role include: - The management and coaching of Payroll, Billing, Credit Control, Treasury and … strategic vision, and project roadmap for the Shared Services organisation. - Define prioritisation of non-standard team deliverables (e.g., projects, reporting requests). Accountable for delivery of agreed upon deliverables. - Team Management: coaching, motivating, developing, training and leading teams to meet and exceed targets and KPIs. - Responsible for the ongoing more »

reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities … business Essential Qualifications & Experience: 2+ years working within a work order/scheduling/mobile resource planning environment; FM is advantageous Experience in coordinating service delivery in a mobile field force environment, including parts management and subcontract service delivery. Experience of working in a customer service more »

Neurology Divisional Team. The Division of Neurology is responsible for a wide range of clinical and non-clinical services, including a comprehensive Neurological outpatient service, provided across 14 hospitals. The successful applicant will be a key member of the Neurology Divisional Senior Team and will report to the Clinical … Business Manager. The post holder will be responsible for the day to day operational management of the Neurology service, providing operational leadership and support to sub-specialities, including pathway development, service improvement and ensuring robust Data quality KPI. They will have responsibility for ensuring services are delivered within … contact: Jenni Atkinson Clinical Business Manager 0151 556 3951 Jennifer.atkinson10@nhs.net Main duties of the job The individual will lead on operational performance, ensuring delivery of KPI's including waiting time targets and contracted activity levels. They will support with activity planning and development of capacity and demand modeling more »

take forward the Trust's People Sub Strategy. As a senior, influential role model, you will play an integral part in the facilitation and delivery of outstanding standards of healthcare services via the provision of an effective, and inclusive Workforce function. A values driven and compassionate leader, you will … lead and support members of the Workforce teams to deliver first class and seamless support to management teams. Supporting the delivery of workforce agendas, continuing to improve staff experience and promoting a positive culture, which truly embraces diversity. We are looking for someone who works beyond the traditional boundaries … we are working to the industry standard, Investors in Innovation. Main duties of the job Candidates will be responsible for providing a comprehensive People service across the Trust and will deputise for the Chief People Officer as required. You will support the Chief People Officer and senior team in more »

team at Harrogate & District NHS Foundation Trust. The post holder will form part of a small team of information professionals and deliver an information service that supports the requirements of the Trust including routine internal and external reporting (including central returns to NHS England and contract reports to commissioners … and presentation of complex data and be able to engage with clinicians and managers to design and develop information reports to support improvements to service delivery and performance.Excellent computer skills in Microsoft Office applications are essential and a knowledge of SQL and business intelligence tools, including Microsoft Power … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement more »

The successful candidate will be; Responsible for the development, relationship management and interface with the Service Providers, ensuring that a unified sense of the client premise is maintained at all times. Familiarise themselves with the detailed content of the service specifications for the Property & Facilities Partnership and support … the Senior Corporate Programmes Manager with technical and administrate delivery of the contract. Monitor the delivery of services to specified Service Level Requirements (SLRs) within the agreed contract terms, to ensure the continuing high quality of service delivery. Support the Senior Corporate Programmes Manager with driving … continuous improvements in the delivery of the services by making recommendations and implementation of the SLRs to ensure that they remain challenging and relevant to the client's changing requirements. Ensure the Service Provider meets all compliance obligations in relation to Health & Safety as detailed in both the more »