clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking, and … have a flexible approach as overtime and on-call duties may be required. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, servicedelivery processes and ensuring servicedelivery is both cost effective and efficient more »
clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking, and … have a flexible approach as overtime and on-call duties may be required. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, servicedelivery processes and ensuring servicedelivery is both cost effective and efficient more »
Stirling, Stirlingshire, Scotland, United Kingdom Hybrid / WFH Options
Brightwork Ltd
of when to introduce new emerging data, communications, mobile, and voice technologies into the organisation, without the risk of interruption or detrimental effect to service delivery. Experience: VMware - vCenter & ESXi Veeam Backup & Replication Forcepoint NGFW (realistically any understanding of firewall management!) High level of technical expertise in the administration … technical support, commissioning of hardware, software, and a clear understanding of how IT can be used to support servicedelivery and decision-making. Knowledge and experience of industry standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT more »
Managing and enhancing in-house systems, constantly evolving them to meet our needs. Collaborating with senior staff to optimise routes and schedules for efficient service delivery. Developing and delivering systems projects to enhance our Transport Management Systems. Analysing data to monitor performance and identify opportunities for improvement. Training and … supervising new employees on our systems and processes. Providing reliable business support via various channels, maintaining high standards of service delivery. Required Skills and Qualifications: Degree in Business, Transport Planning, or related field, or equivalent experience. Strong analytical skills with the ability to make recommendations based on data. Excellent more »
