1 to 25 of 179 Service Delivery Jobs in the South East

such you will be responsible for:Provide hands on Cloud engineering experience and capabilities to the development of Aldermore’s Cloud estateParticipate in Agile service deliveryContributing and defining technical roadmaps for Cloud services.Developing, maintaining and evolving documentation aligned to Cloud services, building living documentationParticipating in industry tech groups to more »

DescriptionPurpose of the roleDelivery of agile, efficient and resilient Group end-to-end services, for the relevant Operating Company (OpCo)Leadership of IAG Tech Service Delivery for the relevant OpCo, working in partnership with the wider O&I management teams to remediate issues and ensure gap closureDraw on … Engage, transform and motivate existing teams and partners across the Group to deliver on this strategyEscalate cross-supplier areas that require improvement, providing Business Service specific input collaborating with the O&I Service Management Leads to review Provider proposed initiativesWork across Group and with third-party supplier partners … to ensure delivery to defined O&I strategiesIdentify evolving business needs, developing the supporting O&I strategy to drive innovation, concept assessments, risk analysis and ultimately business case development. Leveraging of any relevant OpCo business intelligence and insightsProactively lead the identification and execution of continual improvement opportunities. Use thorough more »

the Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and Service Management processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to maintain … out of hours if necessary.Keep up-to-date with the latest security news, principles, techniques and protocolsGeneral DutiesOperate in an ITIL V3 & ISO27001 focused service delivery frameworkStakeholder ManagementWork to defined Service Level Agreements and Key Performance IndicatorsOther duties as assignedKnowledge, skills and experience requiredA proven track record … to recognise trends in dataPersonal behaviours and values that nurture openness, honesty, trust, mutual respect and support from all team members in line with service excellence idealsThe Cyber Security Lead should ideally have qualifications in some of the following: Security+, SSCP, CISP, CEH, CCNA, CCNA Security, OSCP, MCSE, a more »

and reliability.Services Management:Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager.Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous … team of IT professionals, fostering a innovation, collaboration, and continuous improvement.Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery.Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements.The Successful ApplicantEducation: A bachelor more »

allocate and manage resources to ensure that projects are completed within timelines and budgets. Transformation Leadership: Drive transformation initiatives that streamline operations and enhance service delivery across the international spectrum of Site Services. Problem Management: Address and resolve complex issues that affect the operations, effectiveness, and efficiency of more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) Business Requirements The single most important customer need we have is to be a “Single Source” Service Solution provider. In order … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the … a regular basis regarding the release of all T&M equipment for calibration and repair. Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. Proactively manage repairs, including alternative product information to assist Customers decision making process. Initiate shipping of return to more »

lead a small dynamic team in developing, optimising, and securing technology solutions across all sites within the business. Ensuring high standards of performance, customer service, and security by overseeing infrastructure architecture, managing internal and external stakeholders, maintaining service levels, and driving continuous improvement, focusing on IT and Cybersecurity … the IT Infrastructure and security architecture across all sites, with a focus on end-user computing and Microsoft 365 technology stack. Driving IT customer service and continuous improvement initiatives while ensuring a ‘security-by-design’ approach to maintaining hardware, software, and network security measures. You will be leading the … optimising, and supporting IT infrastructure and security architecture • Leading the internal infrastructure team, providing guidance, coaching, and management • Collaborating with stakeholders including project teams, service desk, operations teams, and external partners • Managing key external infrastructure 3rd parties and suppliers, ensuring performance and service levels • Implementing a ‘security-by more »

who want to progress and develop their career in a fast-paced tech company. Role DescriptionWe are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients.It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically looking … to the relevant teams internally. Career ProgressionThis role offers a clear career path for growth within the organisation. The progression is as follows:1) Service Delivery Analyst (Current Role):Focus on mastering onboarding clients and client supportDevelop expertise in the onboarding process and day-to-day use and more »

Being a Mars Associate is more than a job. It’s the opportunity to start your tomorrow, today. Job Description: This role leads the service delivery team responsible for management of the mobility operations and delivering a high-quality cross border move stakeholder experience.The role is accountable for … to the focus of the programme. The role will drive standardization, harmonization, and automation through partnership with key stakeholders at all levels and external service providers. What are we looking for? Leadership Skills: Strong people leader, skilled in engaging associates and developing talent. Aptitude to navigate complex challenges often … manage and report costs of programme delivery. Experienced in change management leadership. Proven ability to learn and grasp concepts quickly. Strong interpersonal and customer service skills, able to reduce complex subjects to simple, understandable terms. Functional Expertise: Excellent understanding of risks and complexity associated with cross border moves, eg more »

system test phases, to ensure contractual completions and ongoing customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery organization Profile: · 5-10 years’ experience in Business Consulting, Software Development or Professional Services, with a strong drive to grow into Team Management and P … L responsibility · Experience with nearshore delivery models · Up to date technical experience and demonstration of continued technical upskilling · Strong work ethos, solution orientation and driven personality · Team-oriented and wider team engagement skills, including demonstration of good knowledge transfer coaching techniques · Presentation and Communication Skills · Knowledge and experience demonstrates more »

duties and responsibilities As a Director you will create and develop relationships with C-suite stakeholders, both internal and external, to enable selling and delivery of CGI capabilities into the Auto and Asset Finance domain. This includes development of both new logo and existing accounts by leveraging the best … positive can do attitude with a willingness to collaborate. You will liaise with stakeholders in setting out our proposition capability, be well-versed in delivery and creating a meaningful pipeline of opportunity and client engagements aligned to core capabilities above. Core responsibilities include client relationship development, business development, revenue … generation, service delivery, operations, delivery oversight and capability build-out. #LI-NP1 #hybrid Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner more »

services, and developing consulting offerings. You will have the opportunity to work closely with relevant teams such as Digital Transformation, IP, Global Technology Operations service delivery teams which will allow you to create and sustain your network within CGI. Required qualifications to be successful in this role This more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

supporting regulatory changes, and promoting data protection objectives through various channels. Our ideal candidate will be passionate about data protection, dedicated to delivering exceptional service and driven by a desire to make a positive impact in the education sector. You will embrace our company values of teamwork, care, excellence … straightforwardness, positivity, and delivery, embodying these principles in your daily interactions and work ethic. You will report to the Chief Operating Officer and Managing Director of Data Services Skills/Abilities Essential Excellent customer service skills and a professional demeanor Accredited Data Protection Officer (DPO) with legal compliance … environment. You may have experience in the following: Compliance Manager, Chief Privacy Officer, Data Privacy Specialist, Information Security Officer, Compliance Analyst, Data Governance Manager, Service Delivery Manager, Service Operations Lead. REF more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering Oxford … to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher offers a … dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying the values more »

will be responsible for delivering Geospatial oriented projects and programmes where their geospatial, data and digital skills will be at the heart of the delivery process. This role requires a strong understanding of the different geospatial, data and digital processes and technological landscapes as well as emerging technologies. The … ideal candidate will have a proven track record of delivering innovative geospatial and data solutions to clients across design, planning and delivery remits. Job Responsibilities Design and deliver geospatial and data solutions tailored to the specific requirements of our clients, ensuring scalability, interoperability, and security. Lead and be part … high quality and accuracy of the geospatial data. Build and maintain strong relationships with clients, fostering trust, loyalty, and repeat business opportunities through exceptional service delivery and value-added insights. Skills Required Proficiency in GIS software such as ArcGIS, QGIS, or other relevant platforms is essential. Experience with more »

IT security operations, liaise with stakeholders, and ensure technology alignment. Oversee server and software maintenance, including upgrades and virtualisation. Monitor IT security performance, maintain service standards, and implement improvements. Adhere to change management protocols Lead the introduction of new cybersecurity technologies and services. Coordinate business continuity and disaster recovery … testing. Assist in evaluating and procuring IT hardware and software solutions. Offer expert advice on IT infrastructure, security, and future technological developments. Handle IT service requests and maintain customer service excellence. What you'll need to succeed Strong experience of cyber security Extensive practical experience in managing Microsoft … with forensic readiness. Strong experience in Data Networking Protocols (TCP/IP, OSPF, DHCP, DNS). Proven track record in efficient business processes, operational service delivery, and staff scheduling. Implementing operational changes within a team. What you'll get in return Job Security and Longevity: Enjoy stability and more »

of Security and Networking solutions, you will interact in technical discussions between the customer, our Design Authority and Technical Leads regarding the overall project delivery requirements. As our Technical Project Manager, your job will be focused around coordinating resources and processes to ensure that projects are delivered on time … role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Technical Project Manager - Key Responsibilities: - Successful delivery of assigned IT projects, on time and on budget - Resource planning to enable successful project delivery - Project documentation control, with an ability to … customer relationships - Remaining technically aware of the KHIPU solution portfolio - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Technical Project Manager - You: - 3 to 5 years' experience in a similar role is essential - Knowledge and more »

projects. Are you ready for your next challenge? The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco products, be an expert on Network topology and a desire to learn (if required) additional complementary technologies. As a hands-on … skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »

Work Scheme Access to a virtual GP and Health & Wellbeing App Savings, Loans and Salary Advances Training & Development Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a Project Management role with … our team. As a Senior Project Manager within Apleona Projects and Design, you will work collaboratively within our team to support the planning and delivery of varied range of projects for office fit outs and refurbishments. As the Senior Project Manager , you will lead and manage all activities in … new business opportunities. The role requires excellent communication skills and clear decision making with a good comprehensive knowledge of Apleona Workspace business activities and service offering. This critical, client-facing role encompasses the delivery of key business objectives, financial management and control, and the hands-on daily operational more »

to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The Engineering Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this role … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

users, client and JLL Management team Carryout fault finding on start-delta motors including VFDs and Soft Start controls/contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment. Understanding of a CDM process with experience of working on … motivated, resourceful and pro-active Experience with LOTTO/Permit to work systems essential Confident decision maker Experience Required: Essential: Evidence of Excellent Customer Service Delivery Experience of working in high profile work environment. PC Literate - PC and MS office skills. Understand and interpret technical drawings/instructions more »

. Life Assurance. Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on … maintenance of configuration baseline and provision of load connection and disconnection authorisations for relevant networks. Providing specialist network engineering intelligence to project design and delivery teams. Maintaining and promoting high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this … network plant equipment and infrastructure. Identifying and escalating business risk associated with the condition and performance of network plant equipment and infrastructure. Optimising the delivery of Utilities Engineering services. Ensuring maintenance activities are delivered in line with AM (PE) standards. The Company may require you to fulfil any other more »

a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »