1 to 25 of 50 Service Delivery Jobs in the Thames Valley

Service Desk Support Analyst Location: Milton Keynes, UK with option of working from home. Salary: £22000 - £25000 per annum + Bonus UK passport/Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role. Identifi global are the resourcing partner … for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a Service Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer … focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound more »

committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … UKAEA aims to introduce a new grading structure in 2024 aligned to the roles and associated, skills and knowledge UKAEA needs to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join UKAEA and be part of the … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all service delivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA more »

supporting regulatory changes, and promoting data protection objectives through various channels. Our ideal candidate will be passionate about data protection, dedicated to delivering exceptional service and driven by a desire to make a positive impact in the education sector. You will embrace our company values of teamwork, care, excellence … straightforwardness, positivity, and delivery, embodying these principles in your daily interactions and work ethic. You will report to the Chief Operating Officer and Managing Director of Data Services Skills/Abilities Essential Excellent customer service skills and a professional demeanor Accredited Data Protection Officer (DPO) with legal compliance … environment. You may have experience in the following: Compliance Manager, Chief Privacy Officer, Data Privacy Specialist, Information Security Officer, Compliance Analyst, Data Governance Manager, Service Delivery Manager, Service Operations Lead. REF more »

The IT Operations Site Support team provides end user support, project delivery across on-premises and cloud-based end user IT services and applications. They work across functions providing expertise and input into daily productivity challenges, continuous improvement activities, operational issues and multiple business and IT project initiatives. The … technologies, enterprise device management and application deployment, manufacturing shop-floor application, and printing to ensure the stable operation of the organizations IT end user service provision in accordance with global standards. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and … accurate fashion. Responsibilities: Provide technology, data and process support to Essentra for an effective and professional IT service across the broader organisation, with commensurate travel as appropriate. Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher … offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

Work Scheme Access to a virtual GP and Health & Wellbeing App Savings, Loans and Salary Advances Training & Development Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a Project Management role with … our team. As a Senior Project Manager within Apleona Projects and Design, you will work collaboratively within our team to support the planning and delivery of varied range of projects for office fit outs and refurbishments. As the Senior Project Manager , you will lead and manage all activities in … new business opportunities. The role requires excellent communication skills and clear decision making with a good comprehensive knowledge of Apleona Workspace business activities and service offering. This critical, client-facing role encompasses the delivery of key business objectives, financial management and control, and the hands-on daily operational more »

with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment - we can … for a confident, high performing individual to join Property Services Reactive Repairs Scheduling team. The purpose of this post is to ensure quality of delivery of repairs within the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents … the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

a comprehensive range of Employee Benefits, (including excellent Pension, and a wide range of travel and shopping discounts) Key Skills: Business Relationship Manager/Service Delivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and … with Technical Architects to check High Level Design The successful candidate will be able to demonstrate: Essential: 15 - 20 years in ICT management/service delivery/solutions 5+ years in similar role as Business Relationship Manager/ICT Business Partner/ICT Service Manager etc., where … Experience at all times and awareness of the User Journey throughout all new business cases/projects Supplier management skills, able to take projects delivery to ITT stage if needed verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders. Good understanding more »

identifying training opportunities Work hand-in-hand with Partners to ensure expectations, deadlines, and budgets are being met Accelerate business development by scoping new service lines for your portfolio Work closely across departments to ensure clients are benefiting from an all-encompassing service Preparation and review of accounts … files and support the tax planning process Review processes and implement more efficient ways of service delivery Set an example as a hands-on and supportive Manager About This Firm This well-established firm has an excellent reputation for providing a full-suite of accounting support to a more »

IT projects and deliver excellence across the UK? Sharp IT Services seeks an experienced Project Manager. You'll plan, coordinate, and manage IT project delivery, ensuring top-quality results for our clients. As a Project Manager, your responsibilities will include: Developing project plans, allocating resources, managing risks, and overseeing … project implementation. Working alongside the Resource Scheduling team to coordinate resources for project and BAU service delivery. Providing monthly management reporting of resource activity. Assisting in resource capacity planning and project revenue forecasts. Person Specification We are looking for an individual who: Has previous experience as a commercially minded … IT Consultant or Project Delivery Consultant. Has experience in project management and resource forecasting. Is comfortable working with all levels within an organisation, both internally and within the client base. Maintains a calm and measured approach, especially under pressure. Demonstrates confidence and competence when interacting with clients. Possesses excellent more »

focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support … and able to follow the process of using a ticketing system. The successful candidate will ensure that our customers receive an excellent and consistent service experience. Key Responsibilities Acting as the client facing representative for all technical service requests on client sites (most client sites are within a … mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents, completing more »

and technical expertise in the Master Data area and is in charge of providing support for Global Applications products to business users, including ITIL Service Delivery process, delivering Continuous Improvement and Service In-take for products deployed by the Project Teams. This role is part of the … Global Digital Operations organisation, within the Business Delivery Services Team. What are we looking for? Strong Master Data/Data Management technical background Proven experience working on Applications IT Products and Services/Support Capable and Flexible to develop IT Knowledge and Leadership Functional & technical knowledge in ERP solutions … and business capabilities strategies. Maintain awareness of industry directions for products and services, to define new, cost-effective solutions or evolve existing solutions optimally. Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc more »

HR Systems & wider PS Leadership team to ensure that their needs of the system are clearly understood and a clear roadmap from inception to delivery is developed. Works alongside the IT – ERP Team to plan and execute the short, medium and long-term product roadmap of technological development for … issues relating to Success Factor related products. Supports and drives continuous improvement within Employee Central & Recruitment & Onboarding along with the IT – ERP team and service delivery teams in People Services. Works in partnership with Head of HR Systems to develop internal capacity and capability to manage and improve … identifies required action and possible barriers to progress, in advance. Thinks ahead, prioritises, aligns necessary resources and plans as necessary. Takes ownership for supporting delivery against commitments, despite challenges, difficulties, and workload. Experience in an HE or Public sector or Professional Services environment and understands how to navigate the more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable – ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis more »

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

few. About the Role Due to exciting growth we are looking for a strategic, people focused professional to join us as our new UK Service Manager. As a services business, this position is of significant strategic importance where the successful candidate will be overseeing and enhancing our service centre operations, ensuring seamless service delivery, efficient repair processes and exceptional customer experiences. What you will be doing in this role Oversee the day-to-day operations of all service centres within Midwich, ensuring seamless service delivery, efficient repair processes, and exceptional customer experiences. … with IT teams to customize the platform according to the unique needs of each business unit. Establish and maintain rigorous quality assurance standards for service delivery. Implement performance metrics, monitor key performance indicators (KPIs), and conduct regular assessments to ensure compliance with quality standards and customer satisfaction. Manage relationships more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) Business Requirements The single most important customer need we have is to be a “Single Source” Service Solution provider. In order … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the … a regular basis regarding the release of all T&M equipment for calibration and repair. Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. Proactively manage repairs, including alternative product information to assist Customers decision making process. Initiate shipping of return to more »

Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. … Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and more »

to detail, the ability to work under pressure in a fast-paced support environment, a passion for learning and possess excellent communication and customer service skills - then we just might have the perfect opportunity for you. We believe technology and innovation will drive the way care is delivered in … job Main responsibilities will include, but are not limited to: Working harmoniously, effectively and efficiently within a team and as part of a wider service delivery function Taking calls from users who are experiencing issues with clinical applications. Providing smartcard registration and support service. Providing support to customers … and work for us. Benefits of working for us include: Flexible working options to support work-life balance. 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme Access more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »