1 to 25 of 673 Permanent Service Delivery Jobs in the UK excluding London

manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

and reliability.Services Management:Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager.Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous … team of IT professionals, fostering a innovation, collaboration, and continuous improvement.Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery.Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements.The Successful ApplicantEducation: A bachelor more »

any ongoing implementation. This role will specialise in Oracle Fusion Financials and associated modules. We are looking for a senior manager with a strong delivery track record in Oracle Fusion Enterprise Performance Management (EPM) who can leverage technology-based solutions to deliver optimal business outcomes for our clients. Consulting … of our growing business. Currently we are recruiting at Senior Manager level for our Finance Transformation team.Our Finance Transformation team delivers globally integrated Finance service offerings to our clients, including:Agile Business FinanceEnterprise IntelligenceGlobal Business Services (GBS)Digital Finance Strategy and Operating ModelYour key responsibilities Working in our Finance … personnel at appropriate levels. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery.Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and more »

office. Are you ready to meet the challenge?The successful candidate will collaborate closely with the Senior Director to uphold an exceptional level of service delivery, ensuring successful outcomes for both our clients and team members. They will play a pivotal role in capturing and sharing knowledge across … projects, enhancing our culture of innovation and reinforcing our reputation as preferred service provider.Your core duties will involve:Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients to form strong working relationshipsFull P&L responsibility within the given workstream, requiring the need to … in the annual budgeting process for the sector and provides financial forecasts monthlyWorks in a collaborative way with other Directors to share best practice, service delivery, knowledge and resourcesEnsures regular audits and peer reviews are undertakenMonitor sub-contractors performance to ensure standard and technical specifications are achieved and more »

About the role As a Managing Implementation Consultant you'll be responsible for leading, coaching and delivering implementation and consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery.You'll be a subject matter expert in more »

home and office working will be required.Duties: * Management of our Application Consultancy Teams * Managing existing and implementing new processes and documentation * Responsible for the service delivery of all application consultancy * Working in collaboration with Project Management Office to achieve targets * Ensuring best work practices are maintained to the more »

Design and manufacture of space connectivity solutions to make communications universally accessible, secure, and actionable. The company is redefining the economics, design, manufacturing, and service delivery of satellite and terrestrial IoT systems. Ro... APCT1_UKTJ more »

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring ... APCT1_UKTJ more »

the Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and Service Management processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to maintain … out of hours if necessary.Keep up-to-date with the latest security news, principles, techniques and protocolsGeneral DutiesOperate in an ITIL V3 & ISO27001 focused service delivery frameworkStakeholder ManagementWork to defined Service Level Agreements and Key Performance IndicatorsOther duties as assignedKnowledge, skills and experience requiredA proven track record … to recognise trends in dataPersonal behaviours and values that nurture openness, honesty, trust, mutual respect and support from all team members in line with service excellence idealsThe Cyber Security Lead should ideally have qualifications in some of the following: Security+, SSCP, CISP, CEH, CCNA, CCNA Security, OSCP, MCSE, a more »

such you will be responsible for:Provide hands on Cloud engineering experience and capabilities to the development of Aldermore’s Cloud estateParticipate in Agile service deliveryContributing and defining technical roadmaps for Cloud services.Developing, maintaining and evolving documentation aligned to Cloud services, building living documentationParticipating in industry tech groups to more »

DescriptionPurpose of the roleDelivery of agile, efficient and resilient Group end-to-end services, for the relevant Operating Company (OpCo)Leadership of IAG Tech Service Delivery for the relevant OpCo, working in partnership with the wider O&I management teams to remediate issues and ensure gap closureDraw on … Engage, transform and motivate existing teams and partners across the Group to deliver on this strategyEscalate cross-supplier areas that require improvement, providing Business Service specific input collaborating with the O&I Service Management Leads to review Provider proposed initiativesWork across Group and with third-party supplier partners … to ensure delivery to defined O&I strategiesIdentify evolving business needs, developing the supporting O&I strategy to drive innovation, concept assessments, risk analysis and ultimately business case development. Leveraging of any relevant OpCo business intelligence and insightsProactively lead the identification and execution of continual improvement opportunities. Use thorough more »

harnessing technology to deliver the best possible results for our customers.Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA’s and … Feet on the Street” network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles … to liaise with numerous stakeholders (via recognised governance forums) as detailed below – Senior Infrastructure Managers – Infrastructure Managers may be called upon to support the delivery of major Infrastructure Improvement Programmes where the Senior Infrastructure Manager will provide strategic guidance.Architecture - work with them to ensure they understand current setup and more »

who want to progress and develop their career in a fast-paced tech company. Role DescriptionWe are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients.It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically looking … to the relevant teams internally. Career ProgressionThis role offers a clear career path for growth within the organisation. The progression is as follows:1) Service Delivery Analyst (Current Role):Focus on mastering onboarding clients and client supportDevelop expertise in the onboarding process and day-to-day use and more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

Service Delivery Analyst Location: Hemel Hempstead (Hybrid – 20% Office/80% Remote) At Haven, we're on a mission to redefine the way technology solutions empower our business and customers. Our team is expanding, and we're looking for an experienced Service Delivery Analyst to join … someone passionate about driving technology forward, keen on making a significant impact within our fast-paced and innovative technology department. Your Opportunity: As a Service Delivery Analyst, you will be responsible for overseeing the delivery of technology services within Haven. This role involves managing the end-to … in ensuring that technology solutions meet business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects more »

problems, maintaining client satisfaction whilst complying with Capita Network Services policies, procedures, and best practices. You will be working alongside both Network Engineering and Service Delivery Teams to deliver best in class service across a critical client base. What You’ll Be Doing: Be the first point … of escalation for customer generated calls. Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. Work within strict SLA’s to provide our customers with a timely resolution. Ensure all support requests are up to … escalating where appropriate, to ensure timely resolution of issues across a wide range to technologies and services. Proven knowledge if working in an ITIL service environment and adhering to strict SLA’s. Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail. Excellent communication more »

operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the … delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on … work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team members in identifying solutions to problems Be flexible and be able to work out of hours on occasion when necessary Can analyse, diagnose, and troubleshoot problems within set SLAs Able to more »

with Nano Dimension. GIS is dedicated to shaping the future of industrial printing. We achieve this by creating customized next-generation software, innovative ink delivery systems, and cutting-edge printing components for our global clientele. Our success is fuelled by our people—their unwavering passion, collaborative spirit, and ability … to join our Customer Support team based in North Cambridge. As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries … answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or more »

IT & Services industries. • Ability to analyse problems & solve creatively. • Communicate well verbally & in writing. • Manage relationships well at all levels. • Facilitate exceptional levels of service delivery. more »

per annum An exciting opportunity has arisen for a SharePoint Administrator to join a IT Operations team in Manchester dedicated to the delivery and support of all M365 applications & tools. Working closely with Security, Networking, Asset, and Infrastructure teams, you will acting as the SME point of contact for … work well independently and as part of a team The ability to work effectively with vendors, maximising opportunities for innovation and improvements in IT service delivery. If this sounds like the role for you, then apply now to find out more...... more »

deliver meaningful results that positively transform the largest companies around the globe. About the Role Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing … WAND as the VMS to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s products/services • The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables more »

providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool and this must be … all critical and high priority incidents to line and senior management · Report recurring incidents to problem analyst teams and line management · Proactively contribute to service improvement initiatives · Provide technical expertise and assistance on project assignments Behavioural skills required: · Must have very good customer facing skills and be well presented … and sound ethical workplace practices · Must be able to work alone and unsupervised, taking the initiative when necessary · Has an understanding and respect for service delivery processes Technical skills required: Experience of operating within a Service Desk environment and team, supporting users either remotely or onsite and more »

and asset integration. Policy and Procedure Formulation : Develop ICT policies and provide direct advice to the Senior Management Team and council members, enhancing ICT service delivery across the organization. Security and Compliance : Ensure the security of ICT systems and compliance with relevant policies, providing a reliable and secure … OR five years relevant experience at a senior management level if without a degree. Proven expertise in ICT strategy development, operational policy formulation, and service delivery. Strong leadership skills and experience in managing large-scale ICT operations. Desirable Skills: A strategic thinker with excellent problem-solving capabilities. Exceptional communication more »

are looking for someone with a Cryptography background who is passionate about cyber security and its many disciplines. You will be accountable for uninterrupted service delivery and proactively reducing any cyber related risks. As the Cryptographic Key Management Specialist, you govern and manage Aviva’s Cryptographic capability and more »

Role: Account Manager -Service Delivery Hours:8.30-5.30pm Mon-Fri Location: Mansfield (1 day remote working once trained) We are recruiting for a Account Manager responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK. Within … this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion. The of Campaign Manager role will involve: Taking detailed briefs in relation to new product launches Providing … quotations, managing SLA and budgets Responsible for managing the fulfilment and distribution of products to comapies and influencers Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings Liaising and briefing internal departments and 3rd parties including warehousing and logistics. Updating CRM systems Managing multiple more »